Mark Ryan Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

Worldwide NoSQL Go-to-Market Specialist

Seattle, Washington, United States

• Architected a data analytics solution with AWS DataSync, S3, Redshift, SQL and QuickSight for 7,000+ customer employees, achieving a 73% acceleration in data ingestion to visualization time.
• Engineered a strategy to improve AWS user engagement by 5,000+ non-technical clients by integrating no-code machine learning, generative artificial intelligence, and natural language processing capabilities.
• Developed an external notification feature with Python, AWS Lambda, SES, and S3 to improve customer’s network performance, resulting in a 10% adoption rate among the customer’s 75,000 employees.
• Defined customer success and industry impact growth strategy by coordinating with Product Managers, Technical Account Managers, Customer Solutions Managers, and Global Sales Representatives.

Boston, Massachusetts, United States

• Led cross-functional teams in marketing, software development, UI/UX & system admin, and converted 67% of 100+ consultations into customers, increasing product customer growth by 483% in 6 months.
• Increased customer lifetime value by 60% within the first 2 quarters by leveraging hypervisors to launch 450+ virtual machines, which enabled client base of 75 users to generate profit for their businesses.
• Conducted market research on 7 competitors to devise product roadmaps and go-to-market strategies.
• Captured 20% of market share to produce an annual revenue of approximately $60k.
• Improved consumer sentiment score 40% by building a Discord community of 530+ members to curate product feedback that informed product improvements utilizing Python, Selenium, XML, Linux & MariaDB.

Boston, Massachusetts, United States

• Strategized a 30% increase in donations by analyzing client’s donor data in Excel and Alteryx to find geographic and financial inconsistencies and presented findings using PowerBI & Tableau to the Assurance director.
• Programmed an RPA bot using UiPath to assign binary variables based on conditions in the existing data set, resulting in a reduction of manual data manipulation time for the team by 40 hours.
• Collaborated with key stakeholders from various industries to understand desired project outcomes and employed agile methodologies to execute upon project timelines and final presentation requirements.

Boston, Massachusetts, United States

• Sourced inventory by leveraging Autopilot, Keepa, Amazon Seller Central and InventoryLabs to accrue more than $75k in annual revenue.
• Trained employee on inventory management and product sourcing software which led to a 55% increase in quantity of products offered on marketplaces.
• Provided outstanding customer service, resulting in an 85% purchase to review conversion rate.
• Mentored 1,500+ users on how to run e-commerce stores and provided leads resulting in over $5k profit.

Wellesley Hills, Massachusetts, United States

• Orchestrated events for 90+ potential new members and 40+ brothers to ensure relationship building.
• Devised professional development workshops for 130+ potential new members and 60+ brothers to improve resume and interview performance.Note: Membership is active until May 2024.

• Placed 1st in both bi-annual stock pitches in collaboration with student mentors, distinguished industry professionals, members of the Babson Finance Division, and directors at the Cutler Center for Investments
• Researched companies using Capital IQ, and Bloomberg to perform valuation analyses through quantitative and qualitative scrutiny, financial modeling (DCFs), and COMPCO (CCA)

Wellesley Hills, Massachusetts, United States

• Created digital fabrication and photography educational presentations and guides for users, which streamlined user trainings by 5 hours each week.
• Hosted events for and consulted with 300+ users on how to express themselves creatively using tools such as woodworking machines, DSLRs and 3D printers, boosting user engagement by 15%.
• Established an environment where people across three different colleges can meet and utilize the space in order to positively impact their development.
• Spearheaded remodeling and maintained digital fabrication machines and space.

Boston, Massachusetts, United States

• Selected out of 10,000+ applicants.
• A multi-week program designed to help rising sophomores explore the firm, network, and prepare for summer internships.

Wellesley Hills, Massachusetts, United States

• Directed financial planning and budget for company.
• Refreshed financial statements weekly and drafted requests for funding.
• Facilitated meetings with 5 other teams in order to make sure their financial needs were met.
• Reported, along with Co-CFO, financial summaries at weekly business-wide meetings.

Greater Boston Area

Bachelor'S, Finance, Magna Cum Laude

Activities and Societies: Dean’s List (x6) Babson Honor Society Nominee Sophomore Leadership Community Alpha Kappa Psi - Gamma Nu Babson.

Bachelor'S Degree

Study Abroad for Junior Spring 2023

High School Diploma

Activities and Societies: Honors Student, Investment Club, Philanthropy Club, Venture Capital Club, Cross Country, Track & Field