Mark Sadowski Email & Phone Number

West Hollywood, Ca, Us

Seattle, Washington, United States

Director of all catering operations including meeting with clients, menu planning, event order creation, planning and execution of events, oversight of staff, hiring, and scheduling.

Austin, Texas, United States

• Maintaining a section of up to 13 tables in an upscale in an Italian influenced New American restaurant using Toast POS• Leadership roles include new hire training including beverage tastings, shift supervision for management coverage needs• Extensive knowledge on 200+ wine list, providing guidance and education to fellow staff and guests using WSET II education

Austin, Texas, United States

• Management of Front of House including hiring, scheduling, and performance review, POS programming with Toast• Created SOPs, communicated through weekly notes, aimed to improve the guest experience and elevate service program• Responded to online reviews and direct guest feedback• Bar management including cocktail design, spirit and beer tap selection, staff and guest beverage education• Update of training materials to include detailed information about food product vendors, menu ingredients and allergies as well as compiling a beverage glossary with product tech sheets

Austin, Texas

*Creation, implementation and upholding of service and food standards to provide guest experiences that are memorable and curated to the guests’ needs as well as responding to feedback proactively *Leadership and development of management and hourly staff, both front and back of house, to create an environment where staff feels stimulated to grow and learn in a space that fosters creativity and development * General Manager of a $3.5 million a year property since 2017 after promotions from AGM and Service Manager * Analysis of P&L, adjustments mid period using internal financial workbook, investor reporting, budget creation * Administrator of payroll, onboarding, benefits, training materials, invoicing/inventory in PlateIQ and Margin Edge

• Manage the daily operations of Goodall’s Kitchen and Bar, in room dining and banquet events• As MOD, oversee staff, including service support, development, training, assessing and coaching• Maintain POS system, menu updates, reservation system with Open Table, training materials and quizzes• Provide input on operations, organization, and effective communication

Madison, Wisconsin Area

~ Bartend and serve at The Wise restaurant and also private banquet events, located inside of HotelRED, a boutique hotel located across from Badger football stadium, Camp Randall~ Work as a true team member, helping the bartender when needed while serving and helping serve when needed as a bartender~ Engage guests as an unofficial concierge, offering opinions and tips about the best places to visit and eat, information about local attractions as well as the myriad of local flavor offered at the Wise and HotelRED~ Impart knowledge learned through experience and the Hotel and Restaurant program at MATC ~ Room service

Madison, Wisconsin Area

~ Supervision in a fine dining banquet department, with meals ranging from upscale receptions to 9 course, white glove service dinners. Direct contact with the host for the event during the event~ Communication with the sales team to ensure guest's needs are met~ Room set-up and breakdown for events including placing tables and chairs, setting tables and buffets and resetting for the next event~ Coordination with kitchen staff to set timing and ensure food orders have been communicated properly~ Supervision of staff and high service standards including strict service etiquette

Madison, Wisconsin Area

~ Management of Staff on busy weekend nights~ Office duties including daily count, batch settlement, update of items in POS system, division of tip-outs and drink menu update using Adobe Illustrator~ Maintenance of liquor, beer, wine and glassware stock to meet demands of the bar~ Lead worker position while bar tending and serving, acting as go to person when a manager was not working

Compilation and assembly of staff orientation manuals as well as seasonal catering menu including some graphic design using Adobe InDesignPhotography of food, buffets and eventsContribution to and compilation of two newsletters, one focusing on building communication between food and beverage management and staff and the other a staff newsletterSupervision of catered events and staff from set-up through clean-upSupervision of the dining room including job delegation to staff as well as cash handling using the MICROS system

~ Cash handling including counting of registers, collection and billing for large events~ Management of bar including inventory and ordering with experience in projection for multiple bars with up to $3000 per night in sales~ Supervision of bar and catering staff of over 100 for banquets and bars~ Wine steward during group wedding tastings

Associate'S Degree, Applied Business - Hotel, Motel, And Restaurant Management, 3.7

Activities and Societies: Phi Theta Kappa, ServeSafe Certified, Bartender Certified~ Cost Control ~ Business Planning ~ Hospitality.

Bachelor'S Degree, Communication Arts, 3.5

Activities and Societies: 10% Society Secretary, UW Film Shop volunteer, Queer Student Alliance, WISPIRG Intern~ Focus.

Bachelor Of Arts - Ba, Communication And Media Studies