Mark Sagar

Mark Sagar Email and Phone Number

Engagement Manager at Capgemini @ Capgemini
france, aquitaine, france
Mark Sagar's Location
Greater Leeds Area, United Kingdom
Mark Sagar's Contact Details

Mark Sagar personal email

n/a
About Mark Sagar

Award winning Programme Manager - receiving one President and three P&PM UK accolades for outstanding contributions to CSC as well as securing the highest annual performance rating in seven of the previous nine years.Results driven individual - providing exceptional leadership, coaching and support to all team members whilst also adopting a hands-on approach to drive high performing cross-functional teams to deliver successful on time, on budget business outcomes. Significant experience driving large Transformation Programmes - within multiple sectors delivering complex technical solutions to meet highly demanding customer deadlines in a fast-paced environment. Also, possessing an exceptional ability to leverage existing client partnerships to harness future business growth. Successfully recovered three failing Programmes - and poor client perception by introducing improved Governance structures, driving greater performing individuals and building stronger customer relationships by delivering on our commitments.

Mark Sagar's Current Company Details
Capgemini

Capgemini

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Engagement Manager at Capgemini
france, aquitaine, france
Website:
capgemini.com
Employees:
232507
Mark Sagar Work Experience Details
  • Capgemini
    Portfolio Manager
    Capgemini Dec 2018 - Present
    London, England, United Kingdom
    Lead delivery of accounts largest Portfolio comprising 8 Project Managers and a team of 68 resources across the Portfolio• Exceeded the Annual Revenue stretch target for the Portfolio of £6.9m by eventually achieving £8.2m• Successfully implemented the customers first offshore delivery model to be adopted account wide in support of the customers initiatives to drive down cost• Worked closely with the customer and Enterprise Architects to shape the future roadmap for the Portfolio• Highest performing Portfolio on account achieving average customer satisfaction 4.7/5.0• Achieved a total DVI across the Portfolio of 3.44%
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  • Capgemini
    Engagement Manager / Programm
    Capgemini Feb 2018 - Dec 2018
    London, United Kingdom
    Successfully managed a Programme to replace a critical business ArcGIS Data Analytics & Mapping Platform (ESRI) for the UK’s largest airport. • Lead delivery of the ESRI base platform solution on time and under the existing £2.3m budget• Utilised Agile delivery methodology within fortnightly sprints supported by high level MS Project Plan • Demonstrated strong leadership of the team by driving resolution of highly complex and political challenges throughout delivery • Managed a further 3 Project Managers to extend the solution to incorporate the airports planned Expansion, integrated with other solutions (Maximo, AAIM) and incorporate Live maps• Managed the successful implementation of an IBM Maximo Upgrade
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  • Dxc Technology
    Programme Manager
    Dxc Technology Sep 2016 - Feb 2018
    Leeds/London
    Drove successful turnaround of complex high profile first of type product enabling over 47,000 customers to self-migrate from Windows 7 or 8.1 to Windows 10 • On takeover completed extensive re-planning exercise to recover 4 of an initial 6-month delay from the original baselined dates• Replaced leveraged resource model with dedicated co-located team of cross skilled engineers to enable improved more flexible Agile delivery• Introduced rigorous Change Control to manage challenging customer demands• Developed standard repeatable delivery model to quickly on-board 3 fast follower customers at a reduce schedule and cost• Introduced greater Financial controls resulting in EAC currently tracking to deliver within baselined £7.4m budget across multiple Programmes • Working with the UK Leadership team to establish an improved delivery model for all UK Secure customers based on the success of the Windows 10 Programme model • Motivated and invigorated a team of 52 including 7 Project Managers and 4 Architects
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  • Computer Science Corporation (Csc)
    Portfolio Director
    Computer Science Corporation (Csc) Nov 2013 - Sep 2016
    Chesterfield/London
    Onboarded to support the successful turnaround of a major UK account increasing customer satisfaction from 2 to 5 and Account profitability from 3% in FY14 to 29% in FY15. • Delivered 32 successive on schedule, on budget projects in FY15 worth £12.2 million• Developed improved invoicing and payment mechanism to clear £1.4m customer debt • Implemented improved Governance Structure with key customer stakeholders• Supported UK Sales Engine in identifying opportunities, developing proposals and providing final approvals before release to client • Introduced rigorous Change Control processes to prevent ongoing scope creep• Lead 14 Project Managers based both onshore and offshore• Responsible for sourcing and onboarding all project and technical resources within leveraged pools both onshore and offshore• Delivered projects spanning numerous technologies including Big Data, Cyber Security, SharePoint, CRM, Cloud, Siebel and SAP• Operated within complex multi-vendor environment• Primary focus on Agile delivery methodology
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  • Csc
    Programme Manager
    Csc Apr 2012 - Nov 2013
    Perth, Australia
    Onboarded to support improved delivery of WebPAS Patient Care Record system across multiple Western Australian territories.• Repaired client relationships through sound stakeholder management, resulting in increased client satisfaction from 1 to 4 and 3-year contract extension• Planned 4-6 month stay in Australia extended to 18 months on client request• Successful deployment of Patient Care Record system to 2 Western Australian hospitals • Improved delivery by introducing stronger Programme Governance with greater focus on managing issues, risks, constraints and key milestones • Repaired damaged relationship with 3rd party supplier resulting in improved partnership, better planning and quicker identification and resolution of critical issues• Directed multiple project and technical resources within a leveraged team including 7 Project Managers, 3 Architects and numerous technical engineers
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  • Csc - Computer Sciences Corporation
    Programme Manager
    Csc - Computer Sciences Corporation Dec 2010 - Apr 2012
    Leeds, United Kingdom
    Successfully drove the deployment of SystmOne Patient Record System to 259 Primary Care units including GP Surgeries, Minor Injury Units, Hospices, Prisons and Child Health units.• Delivered 2 high profile, complex, first of type product releases ahead of schedule and within existing £2.7m budget• Delivered 259 healthcare solutions 96% of which were delivered either on or ahead of schedule and all within existing budget of £5.8m• Lead 8 Project Managers to continuously explore opportunities to streamline the repeatable delivery model to provide a better, faster and cheaper solution• Migrated over 250,000 patient care records from existing legacy systems to SystmOne• Established and co-ordinated a new business venture with Healthcare Trust worth £1.2m on the back of strong client relationships• Worked closely with sales teams and bid teams to formulate estimates and proposals for new business opportunities• Onboarded resources within the Business Change and Training teams to support the NHS transition to their new strategic healthcare system
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  • Csc
    Senior Project Manager
    Csc Jul 2009 - Dec 2010
    Leeds, United Kingdom
    Co-ordinated 2 complex projects to deploy first of type solutions for bed management and mobile working and established a mechanism to rollout these solutions across wider NHS estate • Successfully delivered both projects within the original £6.6m budget and without the need to utilise any contingency• Delivered both solutions through the full project lifecycle (requirements, design, build, test, production and transition into service) • Developed and successfully implemented repeatable deployment approach to rollout the solution across the entire NHS estate • Lead team of 17 including Architects, Developers, Business Change, Testers and Trainers • Achieved highest client satisfaction score (5 of 5) in highly political and challenging customer environment• Developed strong relationship and Governance structure with key supplier which proved pivotal in the success of both projects
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  • Csc
    Project Manager
    Csc May 2008 - Jul 2009
    Leeds, United Kingdom
    Drove successful deployment of SystmOne Patient Record System to 3 Child Health departments within NHS Yorkshire & The Humber. • Successfully migrated over 30,000 patient records from existing legacy systems • Co-ordinated strong delivery team of 11 including Business Change, Testers, Product Specialist and Trainers• Worked in partnership with challenging supplier to mitigate numerous system defects• Delivered all 3 projects within combined budget of £4.4m whilst also ensuring 2 out of the 3 projects were ahead of schedule • Aggressively managed Risks, Issues and Project Plan to enable early deliver to NHS Doncaster
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  • Csc
    It Project Manager
    Csc Jun 2007 - May 2008
    Leeds, United Kingdom
    Deployed NHS National System of Choice to 35 GP Surgeries across Yorkshire and The Humber • Ensured on time, on budget delivery to 33 of the 35 GP surgeries• Successfully delivered within cumulative budget of £2.2m• Developed strong working partnerships with internal and external Senior Stakeholders• Co-ordinated Training, Business Change and Testing resources• Achieved highest possible client satisfaction (5 of 5)
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Mark Sagar Skills

Project Delivery Stakeholder Management Pmo Prince2 Service Delivery Outsourcing Project Portfolio Management It Service Management It Strategy Pmp Business Transformation Itil Project Management Program Management Service Management It Outsourcing Software Project Management Leadership Communication Driving Results

Mark Sagar Education Details

Frequently Asked Questions about Mark Sagar

What company does Mark Sagar work for?

Mark Sagar works for Capgemini

What is Mark Sagar's role at the current company?

Mark Sagar's current role is Engagement Manager at Capgemini.

What is Mark Sagar's email address?

Mark Sagar's email address is m.****@****l.co.uk

What schools did Mark Sagar attend?

Mark Sagar attended The University Of Huddersfield, Ellesmere College.

What skills is Mark Sagar known for?

Mark Sagar has skills like Project Delivery, Stakeholder Management, Pmo, Prince2, Service Delivery, Outsourcing, Project Portfolio Management, It Service Management, It Strategy, Pmp, Business Transformation, Itil.

Who are Mark Sagar's colleagues?

Mark Sagar's colleagues are David M., Wagner Hebert, Veerendra Kumara, Katarzyna Yılmaz (Sulińska), Wilud Artika Prima Elok, Thaís Guimarães, Patrick Vogel.

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