Sales & Corporate Relationships Manager

Optus Business Centre, Managing the delivery of business grade telecommunications from cairns to Mackay. Ensuring local points of presence and facilitating a dedicated account management team to personalise a telco experience like no other. Here at Optus, providing business continuity with reliable products is the cornerstone of what we do. Ensuring we deliver on our brand promise by implementing a business strategy that goes beyond just product and into delivering exceptional service.

Retail channel sales Manager

Responsibilities & Measures • To manage the day to day operations of $6M p/a retail business - Knowledge & understanding of key product groups within the Technology retail market. - Responsible for the execution and implementation of initiatives as directed by the Franchisor. • To ensure that all employees and suppliers meet the expectations set by the Franchisee and Franchisor - Setting individual and group targets for employees in order to meet KPI’s and highlight key product groups and services. - Maintain strong networking connections with key suppliers, achieving a mutually beneficial relationship, focussing on the key product market. • Executing both a National and Local Marketing program within the Franchise - Strong understanding of the competitive environment to ensure the Franchises growth. - Identifying marketing opportunities for product sell through. • Ensure Franchise suppliers are meeting their terms of trade as set by the Franchisor all suppliers to the Franchise are meeting their terms of trade as set by the Franchisor - Regular meetings with suppliers to ensure correct stock levels are consistently maintained and aged stock actioned appropriately. • Inventory Management - Controlling and monitoring inventory according to seasonality requirements. - Ensure cost of inventory and non performing inventory is kept to a minimal level. • Cost Management and Return on Investment (ROI) - Ensuring employee wages and staffing levels are in line with businesses growth expectations. - Implementation of cost saving strategies across the Franchise to minimise unnecessary expenses. • Employee Management - Ensure employees adhere to employee contracts and terms of agreement set within the Franchise. - Ensure all areas of the business comply with current work place practices and procedures. - Performance management of both sales and non-sales staff to ensure key KPI’s are being achieved. - Identify growth opportunities for the development

✔ Accomplished in buying, merchandise, consumer and product marketing, promotional and go-to-market strategies. ✔ Accountable for the end-to-end marketing of diverse range of product categories generating >$100m revenue in the retail space. ✔ Managed significant marketing budgets to deliver superior returns on investment. ✔ Managed supplier relationships in partnerships valued at $1m - > $50m. ✔ Specific areas of expertise: developing and executing strategic marketing plans for new product categories. ______________________________________________________________________________ SELECTED CAREER HIGHLIGHTS ♦ Successfully launched many new categories in the CE retail market with many described as 'world class'. ♦ Increased sales in every category managed by up to 70% while delivering superior profitability. ♦ Within highly competitive categories, maintained or increased market share of my categories through aggressive marketing campaigns and streamlining of sales and operational processes. ______________________________________________________________________________

Responsibilities & Measures • To manage the day to day operations of $6M p/a retail business - Knowledge & understanding of key product groups within the Technology retail market. - Responsible for the execution and implementation of initiatives as directed by the Franchisor. • To ensure that all employees and suppliers meet the expectations set by the Franchisee and Franchisor - Setting individual and group targets for employees in order to meet KPI’s and highlight key product groups and services. - Maintain strong networking connections with key suppliers, achieving a mutually beneficial relationship, focussing on the key product market. • Executing both a National and Local Marketing program within the Franchise - Strong understanding of the competitive environment to ensure the Franchises growth. - Identifying marketing opportunities for product sell through. • Ensure Franchise suppliers are meeting their terms of trade as set by the Franchisor all suppliers to the Franchise are meeting their terms of trade as set by the Franchisor - Regular meetings with suppliers to ensure correct stock levels are consistently maintained and aged stock actioned appropriately. • Inventory Management - Controlling and monitoring inventory according to seasonality requirements. - Ensure cost of inventory and non performing inventory is kept to a minimal level. • Cost Management and Return on Investment (ROI) - Ensuring employee wages and staffing levels are in line with businesses growth expectations. - Implementation of cost saving strategies across the Franchise to minimise unnecessary expenses. • Employee Management - Ensure employees adhere to employee contracts and terms of agreement set within the Franchise. - Ensure all areas of the business comply with current work place practices and procedures. - Performance management of both sales and non-sales staff to ensure key KPI’s are being achieved. - Identify growth opportunities for the development

Store management role within the Cairns Franchise. Responsible for the overall running of the business.