Worked with leading FMCG companies on:Understanding the links between Shopper Insight and Consumer InsightIdentifying the key trends related to consumer productsUnderstanding category insights in relation to shopper purchasing behaviourMap customer needs (by segments) for the development of "differentiated" product propositionsUnderstanding emerging markets consumer behaviour to identify their needsICD Research became Canadean Consumer, and was part of the Progressive Digital Media Group now GlobalData which includes Canadean, ID Factor, and the New Statesman.

Building client relationships within the employee engagement field.Employee engagement advice for large scale organisations: working in partnership with organisations to help them understand how engaged their staff are, what this means for them and how it can be enhancedDevelopment and delivery of employee research projects: providing organisations with valuable insights into their organisations by consulting their employees and providing bespoke solutions to their research problems.

Director of Events at major sporting events, including:*Managing a team of up to 25 people. Responsible for the overall delivery of the project to agreed timescales *Contractual negotiations for participating teams*Protocol/Team Welfare: hotels/accommodation, servicing and special requirements for VIPs* Travel arrangements: participating teams/staff/guests. including immigration arrangements* Match day scheduling to ensure highest level of athlete and customer experience* Sourcing of training pitches to adhere to specific requirements of participating teams* Ticketing and Accreditation at all levels from VIP through Media and Security* Internal and External Communications including press releases, press conferences and marketing materials* Match day entertainment both inside and outside stadium to deliver the highest level of customer experience* After match banquets to enhance the overall event and maximise Sponsor’s ROI* Overseeing on-site operations from pre-contract stage. This included negotiating access to an unfinished new Stadium in Nigeria * Sourcing of venue and contractual negotiations thereof* Sourcing of key deliverables and project management of sub-contractors* Liaison with venue staff, their key stakeholders and preferred suppliers* Catering for all levels of ticket holder and corporate hospitality* Stadium sponsor servicing (sales and production) including perimeter boards and programmes* Sourcing of match day officials, ball boys, mascots

Co-founder of directory of London's spanish-speaking businesses.I saw the opportunity to provide a "yellow pages" style directory to service the fast-growing Hispanic community in London. The publication would also serve as a resource for others wishing to embrace the Spanish language and Latin-American culture. The project took this concept to inception in three stages:1. Researching the diverse Hispanic communities of London and creating a database of every business or service that spoke Spanish.2. Negotiating sponsors and advertisers to fund the project. This was facilitated by establishing links with the London embassies and missions of the 23 countries that hold Spanish as an official language, as well as the those with a significant Hispanic population such as the USA.3. Distributing the publication to the major centres of the Hispanic community in London and engaging those communities in the project. Latest estimates have shown there are between 700,000 to 1,000,000 Latin Americans in the UK. Brazilians make up the largest group of around 200,000, then there are about 130 - 160,000 Colombians, 70 - 90,000 Ecuadorians and 10 - 15,000 Peruvians. The UK 2001 census records 55,000 Spaniards resident in the UK. Some 800,000 salsa classes take place every night in the UK.

Procurement, Account Management, Contractual Negotiations, Cost Management, Project Management.Mount Vernon, Frognal Rise, Hampstead, London NW3Clients: Marylebone Warwick Balfour and Sincere GroupValue: £44m projectRedevelopment of former Mount Vernon Hospital into 63 exclusive residential apartments. My role focused on procurement and account management of sub-contractors including roofing, windows and joinery. Station Regeneration ProgrammeClient: Network Rail (Railtrack) Value: £151million project The renovation of 450 stations and 30 depots across London, Northern Home Counties, and East Anglia. There was an individual implementation contract for each package of work, which was carried out on a design and build basis.The individual contract scopes varied widely, and included new build and refurbishment to depots and stations. Other schemes included bridge replacements, step free access and smaller maintenance projects.With such a large area to cover, logistics and control were challenges. My key deliverable was to collate the monthly accounts from 30 area quantity surveyors and present them to the client and auditor for sign-off.