Sr. Finance Project Lead for Center of Excellence supporting transformational projects impacting US and regional locations.

Global leader in Genomics supplying integrated systems for the analysis of genetic variation and biological function. Roles held were responsible for the development and management of the global spares business supporting the commercial lifecycle of Illumina’s instrument portfolio.Service Parts Planning Software • Managed multi-phase software implementation to scale demand and inventory planning processes: product evaluation, vendor selection, project planning and resourcing, solution design, integration. Solution provided improved parts availability and service levels while minimizing excess inventory.Global Field Inventory Program • Championed multi-year phased initiative to establish visibility and controls over service parts held by Field Service teams. Solution provided governance and inventory management benefits for $10M+ inventory held in 400+ Field locations and the foundation to implement instrument configuration updates, good stock returns, and recalls. Dangerous Goods Program• Designed systems solution enabling Field teams compliant handling of Dangerous Goods and launched continuous improvement program focused on training, corrective action, and data accuracy. Process Development• Recognized with Global Operations Leadership Award for distinguished achievements as multiple workstream lead in company’s CRM re-engineering and global implementation.• Worked with cross-functional team to develop and launch quality initiative to proactively identify early failure trends and prioritize limited resources for highest impact.Department Development • Drove playbook project to promote role ownership by comprehensively documenting and consolidating way of working within and across multiple department operations.• Developed high performing team securing promotion for 80% in last 3 years while maintaining zero unwanted attrition since hired to lead department.

Global leader in Genomics supplying integrated systems for the analysis of genetic variation and biological function. Roles held were responsible for the development and management of the global spares business supporting the commercial lifecycle of Illumina’s instrument portfolio.Global 3PL Network Strategy & Implementation • Drove global distribution network strategy, implementation and management for service materials warehousing and shipping. Championed multi-year 3PL project including geography selection, vendor RFQ, data preparation, operations implementation, business review, continuous improvement providing time sensitive delivery to customers in major markets globally.Reverse Logistics Program• Developed and implemented strategic roadmap for Reverse Logistics Program providing transparent and timely returns critical to quality investigations and outcomes, availability, and cost savings.Service Loaner Program• Worked cross-functionally with Finance, Field Service, Manufacturing and Legal teams to create a program providing temporary installation of company owned instruments at customer sites to recover productivity loss. Service Tool Re-Calibration Program• Implemented global program including calibration vendor selection, process requirements and global logistics. Program successfully provided Field teams with advanced replacement of tools nearing calibration expiry to eliminate turnaround time impact on service tool availability.Configuration Management for Service Support• Oversaw development and maintenance of service material master data records ensuring compatibility to support platform maintenance, repairs, and upgrades. Controlled engineering release of FRU (Field Replaceable Units), Service Tools and Upgrades associated with specific platforms set the foundation for accurate recording of the platform’s ‘as-maintained’ configuration utilized for service requirements, forecasting and recall activity.

Leading global supplier of excimer light sources essential to providing ultraviolet photolithography utilized in semiconductor manufacturing. Roles held were of increasing responsibility supporting spares business operations and operational excellence of global service parts network with focus on materials availability and critical response.Global 3PL Network Strategy & Implementation • Led comprehensive consultant managed RFQ to evaluate and consolidate global transportation and warehousing partner(s) projected to save 20% on related expenses. • Transitioned order fulfillment from factory direct to geographic hubs to a decentralized multi-echelon distribution model supporting differentiated service level commitments.Application Workflow SME • Functional lead for global deployment of Oracle ERP order to cash workflow: developed project goals, timelines, implementation plans, testing requirements and scripts, training materials and evaluation methods and performed application setup, test, system maintenance and user training. • Represented solution options and priority for company-wide system issues related to inventory, inter-company purchasing, order management and advanced pricing applications as IS&T Superuser.