Mark Louis Santora Email & Phone Number

Remote

Demonstrated strong leadership in legal recruiting fostering a collaborative team environment, and driving strategic initiatives that align with firm goals. My leadership has been pivotal in developing innovative sourcing strategies and championing diversity and inclusion, ensuring a high-quality and inclusive talent pool for law firms.• Lead the day-to-day recruitment process for attorneys, Partners, and Legal personnel within law firms, ensuring alignment with the firm’s strategic goals and culture.• Developed a comprehensive recruitment strategy, reducing time-to-hire and improving candidate quality.• Spearheaded diversity and inclusion efforts, leading to a more inclusive candidate pool.• Enhanced client satisfaction through personalized service and deep market knowledge.

Dynamic strategist of global talent delivery initiatives, including culture, DEI, people operations, recruiting, and talent acquisition, led, equipped, and empowered as many as 65 direct reports, including 2 Recruiting Managers, across 8 cross-functional teams. Recognized for propelling a culture based on aptitude, ethics, and integrity, utilizing continuous improvements to people operations, processes, and strategic change management, resulting in greater collaboration.● Led enterprise expansion and growth of 55 new internal hires. Designed and deployed the global talent acquisition strategy that was scalable and improved operations, generating a 200%+ YOY profitability.● Re-calibrated the organization by transforming the recruiting strategy, and utilizing data analytics.o Grew the talent delivery and operations teams both domestically and internationally in 4 countries.● Secured 7 hospital systems supported by 15 Travel Nurse Recruiters to build the Healthcare Travel Nurse Division.● Implemented major AI solutions such as ChatGPT and Spot GPT to automate job presentations, elevate the quality of client presentations, research clients, analyze competitors, and sell candidates to clients.● Delivered weekly production presentations to the executive team covering ROI per recruiting desk, performance enhancement needs, ROI on Job Boards, staffing recommendations, and technology upgrades to enhance teams.● Ran daily meetings with sales and recruiters to enhance priority and delivery. ● Architected and delivered all training for new hires across the organization. ● Negotiated with all vendors for internal tools resulting in cost reduction and ROI increase by 15X+ per tool.

Remote

Founded a firm emphasizing talent advisory services:● SVP of Global Talent Acquisitions:o Collaborated with the Executive Team to streamline people operations, business development, global talent acquisition, and full P&L accountability. o Saved 65% in YOY costs by restructuring recruiting operations and vendor management.o Secured a 75% weekly production growth per desk by deploying continuous improvement enterprise wide. Aligned 4 Directors with newly defined divisions and target objectives.o Catapulted production by 250% through complete overhaul of the organizational change strategy. Emphasized analytics, KPIs, and a diversified pipeline of candidates leveraging a data-driven solution.o Introduced the Healthcare Recruiting division comprising of more than 10 Allied Health services and Travel Nurses across the country.● Managing Partner:o Designated advisor to over 4 Human Resources and Talent Acquisition organizations to streamline processes to expand the talent pool. Delivered key innovation, transformation, and quality initiatives.o Engaged with executive leadership to brainstorm a recruiting strategy based on several mitigating factors such as current financials, organizational scaling to growth, and future project demand.

Greater Philadelphia Area

Spearheaded talent acquisition daily operations, including expansion initiatives, cross-functional collaboration with senior leaders and C-Suite executives, organizational development, executive search, workforce planning, recruitment marketing, website redesign, employer branding, a high-value talent acquisition. Steered culture transformation and accountability.● Initially managed the East region but entrusted to expanded accountability of the Midwest and Central markets. o Started with one production office in Houston to revive underperforming offices across the nation and establish new offices in key markets (i.e., Chicago, New York, Philadelphia, Dallas).● Built and coached an 8-member team of world-class Recruiters, Sourcers, and Talent Acquisition Managers. ● Supervised career development and performance optimization of talent enterprise wide for upcoming projects. ● Instrumental contributor in propelling YOY revenues by 10X+ in 4 consecutive years across assigned regions. o Hired 400+ internal Consultants, Executives, and Market Leaders.● Revitalized the interview and onboarding process by studying data analytics.o Improved time-to-hire by 65% and employee retention of new hires by 75%.● Bolstered workflow productivity by 35% via effective change management during merger and acquisition processes. Integrated organizational structure, creating a stronger culture and furthering career development.● Evaluated and deployed Greenhous ATS resulting in continuous improvements processes and talent acquisition analytics to promote data-driven insights, recommendations, and decisions.● Trusted advisor to 18 lead executives spanning multiple business units to execute human capital management processes, talent management, and continuous improvements based on emerging trends.

Philadelphia, Pennsylvania, United States

Helmed exemplary recruiting operations across the life cycle, guiding more than 55 recruiting team members across the Mid-Atlantic and Northeast regions to exceed all target KPIs and deliverables. Outlined innovative sourcing strategies that maximized value and ROI, while enhancing the candidate experience, talent quality, and relationship management.● Earned 3 progressive promotions to Director role spanning a 13-year tenure at the company. ● Oversaw and inspired 5 teams, establishing strong relationships, and delivering top-tier talent.● Drove target acquisition goal of hiring 3.5K consultants per year. ● Rolled out the pilot Permanent Placement division that boosted revenues by 28%. ● Consistently ranked in the Top 10 Recruiters in the company. Recipient of the Presidents Club Award.

Wilmington, Delaware

King Of Prussia, Pa.

King Of Prussia, Pa.