As the Managing Director of Eternal Elevators, I oversee the operations and performance of an independent lift service and maintenance company in Central Scotland. I have more than 25 years of experience as a lift engineer, working my way up from an apprentice to a tester, troubleshooter, service manager, and general manager at Britannic Lifts before joining Eternal Elevators in 2011.My core competencies include lift servicing, repair, installation, and maintenance, as well as project planning, process improvement, and team management. I lead a team of highly trained and qualified lift engineers who deliver safe, reliable, and cost-effective solutions to our clients throughout Scotland. My mission is to provide exceptional customer service, quality workmanship, and innovative solutions to the lift industry.