Mark Saxton Email & Phone Number

Columbus, Ohio Area

Delivery of products to locations in Central, Western and Southeastern Ohio. Maintain customer relations with various customers. Keep records of currency collected and and manage invoices. Keep records of damaged or unscanable products and transport back to distribution center. Coordinate with sales and customer for any issues that need resolved.

Columbus, Ohio

Certified Expert in accurately installing, configuring, troubleshooting, maintaining, and repairing of all PCs, IP Phones and Servers at specified banking branch and Media Industry. Supported Refresh of multiple bank branches and Media Facilities in the aspect of installing and upgrading PCs as well as memory wipe of old PCs. Coordinate with Chase Bank Support line to insure HP Server and PCs are all configured correctly. National Coil: Server and Network Support as well as company wide Tech Support.Insight/JP Morgan Chase: Windows 7 upgrade of all US Branches / Tier 2 Hardware Tech support. Installation of HP ProLiant DL380 G7 Servers, Coordinate with Insight Tech Support for correct configuration, PC upgrades, memory wipes, and installation. PC troubleshooting and repair. Insure all network connectivity of all PCs and IP Phones.Insure all end users are working in spec. Close all heat tickets thru Insight Tech Support.Columbus Dispatch/WBNS 10TV: IP Phone configuration and installation. PC troubleshooting and repair. Insure all network connectivity of all PCs and IP Phones. Insure all end users are working in spec.Accurately document asset tracking and serial numbersCoordinate with Chase personnel in the disposal of old equipment and the functionality of new equipment.Onsite support for possible issues for the next day of branch opening.

Subject Matter Expert valued for professionally and accurately installing, configuring, troubleshooting, and maintaining all Cisco 6509/4507/3750/3560/2940 switches. “Go-To” Resource who optimized the functioning of all switches, UPS, Patch Panels, Cable Trays and Temperature Control Units at all Data Cabinet locations within both plants. On-site resource who partnered with electrical and data contractors who needed power and data runs for PCs, PLCs, RFID cages, and other critical network devices. Accurately verified and tested all network devices and data cables to ensure optimal communications and access.Successfully configured and installed an updated wireless infrastructure using Cisco 1242 and 3502 Access Points using Airmagnet Surveyor and Spectrum Analyzer while running it through a Cisco controller and WCSResearched and redesigned the wireless infrastructure for the AGV (Automated Guided Vehicle) pathway from the Consolidation Center to the plant floorGenerated accurate and detailed work orders, which were a key part of the job quote processCoordinated with the Help Desk to quickly resolve and document issues

Respected and rewarded Technical Asset who efficiently installed, configured, and supported more than 200 customer sites utilizing Teklogix RFDC, PTX and Cisco controllers as well as Cisco 1200/1300/1400 series access points and antennas. Regularly upgraded PTX, Cisco access points, and mobile computers and drove RF coverage checks and site surveys using Airmagnet Surveyor.Accurately downloaded site information including parts lists, cabling, and access point location maps onto a PTX database using Microsoft VisioConsistently measured and noted data closet locations and network cable lengths needed to reach each access point Successfully configured and mounted mobile computers and installed power harnesses onto lift trucksResized various maps including Airmagnet heat maps using iview

Associate Of Science (As), Electrical, Electronic And Communications Engineering Technology/Technician

Audiovisual Certification, Audiovisual Communications Technologies/Technicians