Twenty-plus years of executive leadership experience in Sales, Operations, Customer Service, Training, Quality, Workforce Management, Call Centers, Compliance, Human Resources and Talent Acquisition. Strong command of Project Management/Six Sigma methodologies and talent development initiatives. Proven ability to build client-focused, results-oriented teams driving profitable results. Mark held senior positions in sales, marketing and operations at insurance organizations such as GE Capital, Protective and Allstate. He has successfully led large captive and agent-based sales forces. While at GE Capital Mark became a Quality Black Belt leading process improvement projects. At LTCIP Mark lead the company’s Account Management, LTC Planning, Assisted Sale, Application Fulfillment, Case Management and Contracting areas. Mark also was very involved in carrier relationship management. He is a graduate of Purdue University.
Listed skills include Marketing Strategy, Insurance, Marketing, Account Management, and 9 others.