• More than 30 years of IT operational experience • Familiar with all aspects of business development, service support and delivery lifecycle (and their requirements), for public and private sector organizations • Strong ability to understand not only the technical aspects but also the business impact of IT operations in its support of the greater organizational goals. • Have held a DOD Top Secret (TS) clearance• Contributed to two Billboard charting records (a #1 and a #49) and an Amazon chart topper• PADI Master Scuba Diver Trainer• Member of American MENSAA seasoned network professional with wide variety of managerial, technical, team management and client support skills, a creative force with vision, accomplished in areas including local- and wide-area network design and implementation for both small and enterprise-wide clients; custom and commercial software solution design and implementation, troubleshooting high-level critical situational multi-variant problems, disaster recovery, managing and implementing the latest solutions in the ever changing high stakes world of network security, help desk and support, configuration and change management using ITIL-based Service Design processes. Consistently demonstrated the ability to hire the right people and maintain a low turnover rate.