Mark Schuch Email & Phone Number

Mark is responsible for overall product strategy, execution of successful product launches, and enhanced customer experience. Accountable for revenue forecasting, expense management, and developing new product concepts, including product bundles for segmentation, with an understanding of prevailing market conditions and customer behavior patterns.Mark’s career spans progressive practitioner and financial services leadership roles across numerous dimensions of the customer financial supply chain. His unique background in IT, transportation and financial services operations, and product management has positioned him as a respected, collaborative resource for customers of all sizes and verticals. Mark’s singular strength in delivering the SouthState Bank customer experience lies in his unique ability to function as an educator for customer literacy on payments. He is able to rapidly distill the technology, market innovation and practical application of treasury solution market information into an organized action plan that fits the resource capacity of his customers’ firms.

Charlotte, North Carolina Area

Principal duties include:- Oversee and direct multiple efforts, infrastructure development as well as customer migration/conversion initiatives within agreed-to timeframes- Develop a communication plan to ensure that all participants and stakeholders stay informed of progress, dependencies, issues, etc.- Negotiation of third party supplier contracts, and management of service delivery relationships- Development of business requirements and transform requirements into functional specifications- Manage multiple direct-report and matrix team members - Collaborate regularly with key stakeholders to leverage resources as necessary to meet project goals- Plan, produce and coordinate presentations to senior management steering committee

Charlotte, North Carolina Area

Senior Vice President of CertusBank Treasury and Information, responsible for payables product management, and development and operational strategy across the division. Senior Product and Technology Operations Manager – Platform Architect supporting Treasury Management Solutions:Nationwide Lockbox Services, including Remote Deposit Capture, Electronic Lockbox, and Web Payments (Klik Technologies)Project Development/Implementation/Launch: ACH & Wire Origination, Vault Services (Brinks/Loomis), Merchant Services (Vantiv/TSYS), Commercial Card (First BankCard), Payroll Card (NetSpend)Fiserv Cash Management PlatformeCommerce – collaborative website design, social media deployment, and mobile solutions for commercial clients

Senior Product Development Manager – Financial Supply Chain Management and Electronic Commerce Project Management Experienced with all aspects of the project management life cycle and process design.Responsible for the management and planning of multiple projects, technical use case development, project status reporting/budget, accountability of deliverables/timelines, and revenue forecasting.Development of business cases for enterprise-wide electronic commerce product offerings, financial supply chain solutions Partnering with Treasury Operations, IT Development and Architecture, Marketing, and Sales teams to align enterprise resources to develop, coordinate, and negotiate strategic vendor alliances to acquire technology and enhance revenue to market. Development of Service Agreements, and processes to monitor performance and adherence to standards.

Electronic Commerce/EDI ManagerAssembled relationships with Product Management, Sales, and Technology organizations to coordinate product functionality, direction, and profitability in support of required strategies.Successfully, managed forward-thinking, large-scale domestic and international projects to leverage innovative technology on a mainframe, Tandem, and client-server platformsManaged, mentored a diverse staff of associates within a matrix organization: Implementation Support Services, Quality Assurance, Vendor/Supplier Management.Facilitated the identification and implementation of offshore outsourcing solutions with business partners.

EDI Team Lead – Provided international support of Electronic Commerce; managed technical development offshore team in India; traveled to India to provide training.

EDI Team Lead, Research and Development – performed mainframe and Tandem EDI translation in support of logistics systems, including development of EDI systems, and customer and technical support.Programmer Analyst – Accts Payable, HR/Payroll IT Systems, Mainframe Support, COBOL, and Assembler.

Education record

Education record