Mark Scott Email & Phone Number

Maidstone, GB

Stratford-upon-Avon, GB

• Leading the transformation and optimisation of day-to-day operations, ensuring alignment with the company's strategic objectives. Drive operational efficiency, scalability, and deliver high-quality customer experiences.
• Overseeing the successful delivery of software solutions by leading cross-functional teams and managing product deployment cycles.
• Implementing governance models and operational frameworks that enhance predictability, quality, and operational performance across projects.
• Standardising processes, streamlining workflows, and improving customer support functions to increase client satisfaction and retention.
• Collaborating with the executive team to shape the company’s long-term growth strategy, with a focus on optimising costs, scaling operations, and driving innovation.
• Embedding a culture of continuous improvement and data-driven decision-making to ensure the organisation’s adaptability and sustained business growth.

Maidstone, Kent, GB

• Successfully launched and scaled Cantium Business Solutions, driving double-digit growth within the first three years through a combination of digital transformation and operational restructuring. Led key.
• Developed and implemented an optimized service delivery function that enhanced scalability and efficiency across all departments.
• Spearheaded the creation of a comprehensive cybersecurity proposition, positioning Cantium as a leader in secure IT services.
• Led a major organizational transformation, building a high-performing leadership team and fostering a customer-centric culture focused on delivering connected and insight-driven solutions.
• Streamlined IT, HR, and Finance back-office functions, delivering enterprise solutions to over 1,100 clients, which improved operational performance and customer satisfaction.
• Secured strategic partnerships, attracted investment, and implemented advanced technologies to enhance service delivery.

As Community Chairman Mark was responsible for setting the vision and direction for the football development for over 400 young people with an age range of 7 – 18 years old. Mark Chairs the Executive Committee and is responsible for the scrutiny and oversight in the delivery of the youth development plan and financial controls that ensure that the annual.

Maidstone, Kent, GB

• Led the transition of the Business Services Centre (BSC) into Cantium Business Solutions, a Local Authority Trading Company (LATCo) with a £30m annual turnover and 500 professionals delivering HR, ICT, and Finance.
• Achieved 22% cost-saving through operational optimization.
• Built a commercially focused leadership team and secured new business across various sectors.
• Formed strategic partnerships to enhance service delivery and ensure long-term business sustainability.

Bromley, Kent, GB

Accountable for the efficient and profitable delivery of the company’s operating model and services supply chain. Responsibilities included developing and implementing the Target Operating Model (TOM) and leading transformation initiatives across the business. I successfully embedded a new service management process. Drove operational efficiency and.

As Chief Operating Officer, I oversaw the spending of the Capita operating budget and was accountable for the efficient & profitability of our supply chain. I was also responsible for the development of the target operating model (TOM) & driving positive change across the business through the delivery of new service management processes. Throughout my time.

GB

Led strategic client engagements focused on driving business transformation and operational improvements. Collaborated with senior stakeholders to design and implement solutions in areas such as digital transformation, process optimization, and organizational change. Developed and executed strategies that enhanced efficiency, profitability, and scalability.

Maidstone, Kent, GB

In this role, I was responsible for leading a team of 120 highly skilled IT professionals across multiple disciplines such as Cloud Integration, VoIP and IT Security. As a collective, we aimed to continually improve and develop the IT infrastructure of Kent County Council (KCC) using the latest technology and software. Throughout my eight years in this.

Meudon, Île-de-France, FR

In my role as Change Manager at Thales, I was responsible for the robust management Client IT Infrastructures through the management of an effective change management service. This role involved engagement with senior business customers to communicate and agree on key changes. I also Chaired the Change Advisory Board that ensured all proposed changes were.

Paris, France, FR

As the Change Manager for EDF, I oversaw a team who managed the IT support for 10,000 users across the UK. Together we put in place effective controls which in turn supported the management and delivery of operational change within the business. Through the implementation of these changes, EDF was able to improve efficiency and manage a robust ICT.