Mark Selfridge Email & Phone Number

Boston, Massachusetts, United States

Reporting directly to the Executive Pastry Chef of the newly opened WYNN RESORT in Boston. I was responsible for the resort’s pastry production, contributing to the five-star dining experience of the luxury hotel’s signature venues; Rare Steakhouse, Garden Cafe, Sinatra (presently Harbor Lounge), and Bru Cafe, as well as In-Room Dining, the WYNN corporate office, and any upcoming business conferences or events of the day. Collaborative and energetic team player at a high volume pastry kitchen that satisfied requests from the most elementary to the most sophisticated creation. Delivered high quality pastry production, while maintaining sanitation, cleanliness, organization, and inventory of the kitchen, proper storage and dating of the ingredients and product. Kept team communication open to maintain quality and consistency.

Greater Boston Area

As a founder, owner and manager of a customer-centric, full-service garden design and landscaping firm, I have turned my start-up dream into a successful 20-year-old business that has provided premium quality service to a wide range of clients, from budget-conscious family homes to high-end residences and estates, including five-star hotels and luxury penthouses in New York City, Cape Cod and the Boston area. Offering the best customer experience from concept to completion, while exceeding the high expectations of the most demanding projects, form the design-driven to the environmentally conscious, turning occasional customers into loyal clients.• Directed daily operations with the goal of growth, increasing efficiency and maximizing profit.• Schedule and managed project meetings with clients to develop an overall comprehensive plan for their present and future property needs.• Managed client relationships by developing plans of action to meet project expectations and provide the right solution to achieve their objectives within budget and in a timely manner.• Planned and implemented organizational practices, marketing strategies, advertising and online presence.• Designed and developed new website, brand identity and managed all social media channels.• Converted my business from a PC/Windows based system to the Apple ecosystem, fully adopting MacOS, iOS and iCloud platform, resolving business operations inefficiencies, while developing strong time management and organizational skills.• Well organized with a track record that demonstrated self-motivation, creativity, and initiative to achieve both personal and corporate goals.

Responsible for the concept, production and installation of floral designs and event décor for high-end corporate and residential clients. Services included business functions, corporate galas, special events, weddings and weekly arrangements at businesses, private residences and five-star hotels in the Boston area. Performed as a dedicated floral designer on a daily-bases to The Copley Plaza, The Ritz Carlton, and The Four Seasons, including the hotel’s private residences, the event space Aujourd'hui, and The Bristol Lounge.• Coordinated with all team members and function managers to ensure an effortless progression throughout events, with the capacity to troubleshoot, multi-task and problem-solve.• Upheld the desired quality criterion of class and elegance set by my employer, assuring a high-end customer service and complete customer satisfaction.

Associate'S Degree In Applied Science, Sustainable Horticulture

Undergraduate Program, English Major