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Mark Serry Email & Phone Number

Business Development | Sales | Strategic Partnerships | Gaming | Entertainment | New Market Entry | at Illinois Gaming Systems
Location: Chicago, Illinois, United States 8 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Business Development | Sales | Strategic Partnerships | Gaming | Entertainment | New Market Entry |
Location
Chicago, Illinois, United States
Company size

Who is Mark Serry? Overview

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Mark Serry is listed as Business Development | Sales | Strategic Partnerships | Gaming | Entertainment | New Market Entry | at Illinois Gaming Systems, a company with 38 employees, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Mark Serry.

Mark Serry previously worked as President - Business Development at Lucky Street Gaming and Vice President at Illinois Gaming Systems. Mark Serry holds Medical Doctorate Program from Jacobs School Of Medicine And Biomedical Sciences At The University At Buffalo.

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Illinois Gaming Systems

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About Mark Serry

๐—ฅ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€-๐—ข๐—ฟ๐—ถ๐—ฒ๐—ป๐˜๐—ฒ๐—ฑ, ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ-๐——๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป, ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜ ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐˜ƒ๐—ฒ. Key member of Senior Leadership team providing the Vision and Strategy to lead companies to Market Growth & Increased Profitability. Thought-driven Leader & Influencer with exceptional Communication, Negotiation, & Presentation skills. Strong background in Business Development, Strategic Partnerships, Contract Negotiations, Marketing, & Personnel Management. Trusted advisor of Gaming venues & possesses ability to analyze New, Emerging Gaming Markets, offering solutions to execute peak performance.โ™ฆ๐Ÿญ๐Ÿฌ+ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€โ€™ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—น๐—ฒ๐—ฎ๐—ฑ๐—ถ๐—ป๐—ด ๐—ด๐—ฎ๐—บ๐—ถ๐—ป๐—ด ๐—ถ๐—ป๐—ฑ๐˜‚๐˜€๐˜๐—ฟ๐˜† ๐—–๐—ผ๐—ฟ๐—ฝ๐—ผ๐—ฟ๐—ฎ๐˜๐—ฒ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜ ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜†. Expertise includes:โ€ข Architecting & Executing the Strategic Visionโ€ข Enterprise leadershipโ€ข Growth Strategyโ€ข Land, Digital & Online Gaming โ€ข Acquisition & Market Opportunity Identification โ€ข Bid Developmentโ€ข Negotiations & Deal Closuresโ€ข Due diligenceโ€ข Financial Managementโ€ข Government Relationsโ€ข Internal Operational Restructuresโ™ฆ๐Œ๐ข๐ฌ๐ฌ๐ข๐จ๐ง ๐ƒ๐ซ๐ข๐ฏ๐ž๐ง: Passion for creating vision, setting course & aligning people, processes, resources, & relationships to deliver operational excellence & enterprise growth.โ™ฆ๐“๐ซ๐ฎ๐ฌ๐ญ๐ž๐ ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐๐š๐ซ๐ญ๐ง๐ž๐ซ: Proven Successfully collaborating with:Key Stakeholdersโ€ข External Decision Makersโ€ข Government Agenciesโ€ข Internal LOBsโ€ข And executive leadership regarding:โ€ข Operational Tranformationโ€ข Acquisition Bidsโ€ข Regulatory Complianceโ€ข Risks & Opportunities โ€ข Market & Gowth Strategy Advisement๐‚๐Ž๐‘๐„ ๐‚๐Ž๐Œ๐๐„๐“๐„๐๐‚๐ˆ๐„๐’โ˜…๐†๐š๐ฆ๐ข๐ง๐  ๐„๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉโ˜…๐„๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒโ˜…๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญโ˜…๐Œ๐ฎ๐ฅ๐ญ๐ข-๐ƒ๐ž๐ฉ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญโ˜…๐๐ฎ๐›๐ฅ๐ข๐œ & ๐’๐ญ๐š๐ค๐ž๐ก๐จ๐ฅ๐๐ž๐ซ ๐‘๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌโ˜…๐๐ซ๐จ๐ฉ๐ž๐ซ๐ญ๐ฒ ๐ˆ๐ง๐ฏ๐ž๐ฌ๐ญ๐ฆ๐ž๐ง๐ญ๐ฌโ˜…๐๐ข๐ ๐ƒ๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญโ˜…๐’๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐œ ๐๐š๐ซ๐ญ๐ง๐ž๐ซ๐ฌ๐ก๐ข๐ฉ๐ฌโ˜…๐‚๐จ๐ง๐ญ๐ซ๐š๐œ๐ญ๐ฌ | ๐๐ž๐ ๐จ๐ญ๐ข๐š๐ญ๐ข๐จ๐ง๐ฌโ˜…๐€๐œ๐ช๐ฎ๐ข๐ฌ๐ข๐ญ๐ข๐จ๐ง ๐ˆ๐๐ž๐ง๐ญ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐งโ˜…๐…๐ข๐ง๐š๐ง๐œ๐ข๐š๐ฅ | ๐๐ฎ๐๐ ๐ž๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญโ˜…๐‚๐จ๐ฆ๐ฉ๐ฅ๐ž๐ฑ ๐๐ซ๐จ๐ฃ๐ž๐œ๐ญ ๐Œ๐š๐ง๐š๐ ๐ž๐ฆ๐ž๐ง๐ญโ˜…๐‘๐ž๐ ๐ฎ๐ฅ๐š๐ญ๐จ๐ซ๐ฒ ๐‚๐จ๐ฆ๐ฉ๐ฅ๐ข๐š๐ง๐œ๐žโ˜…๐ˆ๐ง๐ญ๐ž๐ซ๐ง๐š๐ฅ | ๐„๐ฑ๐ญ๐ž๐ซ๐ง๐š๐ฅ ๐€๐ฅ๐ข๐ ๐ง๐ฆ๐ž๐ง๐ญโ˜…๐€๐ฌ๐ฌ๐ž๐ญ ๐•๐š๐ฅ๐ฎ๐š๐ญ๐ข๐จ๐ง ๐€๐ง๐š๐ฅ๐ฒ๐ฌ๐ข๐ฌโ˜…๐†๐จ๐ฏ๐ž๐ซ๐ง๐ฆ๐ž๐ง๐ญ ๐‘๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌโ˜…๐๐ž๐ฐ ๐•๐ž๐ง๐ญ๐ฎ๐ซ๐ž๐ฌ | ๐Ž๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ฒ ๐ˆ๐ƒโ˜…๐‘๐ข๐ฌ๐ค ๐Œ๐ข๐ญ๐ข๐ ๐š๐ญ๐ข๐จ๐ง

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Mark Serry's current company

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Illinois Gaming Systems
Illinois Gaming Systems
Business Development | Sales | Strategic Partnerships | Gaming | Entertainment | New Market Entry |
naperville, illinois, united states
Employees
38
AeroLeads page
8 roles · 20 years

Mark Serry work experience

A career timeline built from the work history available for this profile.

President - Business Development

Current
Lucky Street Gaming

Greater Chicago Area

  • โ˜… ๐ƒ๐ข๐ซ๐ž๐œ๐ญ ๐๐š๐ข๐ฅ๐ฒ ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ & ๐ž๐ฑ๐ž๐œ๐ฎ๐ญ๐ž ๐ญ๐ก๐ž ๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ ๐ข๐œ ๐ฏ๐ข๐ฌ๐ข๐จ๐ง. Partner with executive leadership on ๐๐ž๐ž๐ฉ-๐ข๐ฆ๐ฉ๐š๐œ๐ญ ๐๐ž๐œ๐ข๐ฌ๐ข๐จ๐ง๐ฌ, ๐ฅ๐จ๐ง๐ -๐ญ๐ž๐ซ๐ฆ ๐ ๐ซ๐จ๐ฐ๐ญ๐ก, ๐จ๐ฉ๐ฉ๐จ๐ซ๐ญ๐ฎ๐ง๐ข๐ญ๐ข๐ž๐ฌ, ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒ, & future-state vision. ๐…๐ฎ๐ฅ๐ฅ ๐&๐‹.
  • Led planning for new & existing gaming locations resulting in enhanced sales, profitability, & business growth objectives, while maintaining standards for internal process effectiveness & regulatory reporting.
  • Directed the creation of new roles and trained teams in Account Management, Marketing, Business Development, significantly expanding marketing footprint, refining targeted campaign strategies.
  • Manage relationships and regulatory compliance with key bodies including the Illinois Liquor Control Commission, Department of Justice, Illinois Department of Revenue, and municipal authorities.
  • Negotiate and structure contracts for all independent sales agents, successfully reestablishing ties with the most lucrative agents and enhancing partnership agreements.
  • Introduced third-party loyalty program across all locations, incorporating tablet/kiosk check-in systems to boost customer engagement and retention.
Sep 2022 - Present

Vice President

Current

Greater Chicago Area

  • โ˜… ๐๐ซ๐จ๐ฏ๐ข๐๐ž๐ ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐š๐ง๐ ๐ ๐จ๐ฏ๐ž๐ซ๐ง๐š๐ง๐œ๐ž ๐ญ๐จ ๐ž๐ง๐ญ๐ž๐ซ๐ฉ๐ซ๐ข๐ฌ๐ž ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐๐ž๐ฏ๐ž๐ฅ๐จ๐ฉ๐ฆ๐ž๐ง๐ญ ๐š๐ง๐ ๐ฌ๐š๐ฅ๐ž๐ฌ ๐Ÿ๐จ๐ซ๐œ๐ž ๐จ๐ฉ๐ž๐ซ๐š๐ญ๐ข๐จ๐ง๐ฌ. ๐‹๐ž๐š๐ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ ๐›๐ฎ๐ข๐ฅ๐๐ž๐ซ, ๐ž๐ฌ๐ญ๐š๐›๐ฅ๐ข๐ฌ๐ก๐ข๐ง๐ , ๐š๐ง๐ ๐œ๐ฎ๐ฅ๐ญ๐ข๐ฏ๐š๐ญ๐ข๐ง๐  ๐ค๐ž๐ฒ ๐ข๐ง๐ญ๐ž๐ซ๐ง๐š๐ฅ ๐š๐ง๐ ๐ž๐ฑ๐ญ๐ž๐ซ๐ง๐š๐ฅ ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐จ๐ง๐ฌ๐ก๐ข๐ฉ๐ฌ ๐ญ๐จ ๐๐ซ๐ข๐ฏ๐ž ๐ž๐ฑ๐ฉ๐š๐ง๐ฌ๐ข๐จ๐ง.
  • Conceptualized and executed the strategic growth vision. Authored roadmaps, KPIs, and scalable growth strategies. Identified acquisition targets and market opportunities, conducted due diligence, and optimized internal.
  • Served as a bridge between internal teams, acquisition decision-makers, and external agencies, ensuring alignment, regulatory compliance, effective bid development, and negotiations.
  • Full financial accountability, including budget management, cost controls/outside spend, acquisition financial/ROI analysis, and valuations.
  • Established the organization's multi-unit corporate account acquisition and marketing strategy.
  • Instituted and maintained relationships with key sponsorships and corporate partners (e.g., Platinum Sponsorship of Illinois Restaurant Association).
2020 - Present ~6 yrs 4 mos

Senior Director Of Business Development And Sales

Chicago, Illinois, United States

  • โ˜… Directed Delaware Northโ€™s transition into the convenience gaming space after the acquisition of G.E.M. Gaming.
  • Implemented complete overhaul and restructure of sales, account management, corporate accounts, compliance, and contract negotiation.
  • Solely responsible for contract negotiation and contract structure
  • Restructured and optimized Use Agreement contract.
  • Leveraged existing relationships within all Divisions through Delaware North Corporate, President of Delaware North Gaming, and Corporate Business Development to create Strategic Partnership opporunities corporate.
2018 - 2020 ~2 yrs

Director Of Corporate Business Development

Chicago, Illinois, United States

  • โ˜… Led the identification and evaluation of acquisition, investment, and partnership opportunities for rapid growth acceleration.
  • Produced $1.2 million in 2016 through organic contracts signed. Projected total revenue of 2016 signings of ~$12 million.
  • Developed protocol for quickly assessing, narrowing, and locating qualifying locations remotely via online acreage tools and County GIS systems.
  • Independently developed and orchestrated meetings and created exclusive Strategic partnerships with industry-specific organizations (e.g., Illinois Petroleum Marketers Association, Illinois Restaurant Association.
  • Established and maintained Strategic Partnerships and maintained relationships with corporate partners and potential new partners (e.g., Dennyโ€™s, BP, Speedway, Texor Fuel, Minute Man, Grahm โ€“ C Stores, Hucks, Kroger).
  • Researched and developed and sold a more lucrative concept of multiple-location gaming establishments to investors. Took them from concept to locating optimum sites, design and construction.
2015 - 2017 ~2 yrs

Relationship Manager

Chicago, Illinois, United States

  • โ˜… Lead relationship manager for the entire City of Chicago as a territory with 237 locations.
  • Applied and maintained Terminal Handlerโ€™s license issued by the Illinois Gaming Board for 4 Consecutive years.
  • Signed five (5) Ten-year contracts (industry-standard was 5 years) within the first 25 days.
  • Within the first 5 months had 30 Ten-year contracts in the City of Chicago and ended with over 50.
  • Led the entire company in 2014 with a total of (51) ten-year agreements signed.
  • Obtained multiple organic contracts (new business, competing business, etc.)
2013 - 2015 ~2 yrs

Head Management Member

Cmc Bay, Llc

Greater Chicago Area

  • โ˜… Managed day-to-day operational aspects of multiple projects, while working with a team of innovative developers overseas. Delivering projects on time and within budget while accomplishing project goals.
  • Created and executed project plans on an ongoing basis, while ensuring all client objectives were met.
  • Coordinated the cross-functional collaboration of key team members while identifying resources needed to complete specific tasks and ensure effective project delivery.
  • Managed all aspects of investor relations communications, including status reports, web portal demonstrations, and feedback gathering.
  • Coordinated frequent regression testing in order to identify development problems as they arose.
  • Ensured requirements documents were complete, current, appropriately stored, and within compliance guidelines.
2012 - 2013 ~1 yr

Vice President Of Public Relations

Greater Chicago Area

  • โ˜… Managed a group of public relations specialists for activities involving community, customer, and investor relations, both nationally and internationally. Cultivated investor relationships and managed the company's.
  • Served as the primary media contact directing all publicity and consumer awareness for the company.
  • Developed all media press kits, public releases, and oversight of community events.
  • Addressed complex, sensitive issues in collaboration with the Marketing Director and executive management.
  • Evaluated advertising and promotions to ensure all campaigns aligned with the strategic goals and messaging.
  • Conducted market research and presented findings to execute team for approval.
2009 - 2011 ~2 yrs

Director Of Asset Management

Kaiser And Silverstein Investments

Greater Chicago Area

  • โ˜… Responsible for all aspects of deal structuring, which included performing all the necessary due diligence as well as ensuring a seamless closing of the transactions.
  • Negotiated property acquisitions, joint venture agreements, and the marketing/sales of investment properties.
  • Responsible for asset and risk management, identification of issues, as well as the development and implementation of strategic plans to reduce risk, which enhanced property values, returns, and profits.
  • Experienced in owning and managing SFR and multi-unit properties as well as buy and holds, refinances, and short sales.
  • Managed several projects at one time while holding contractors to tight schedules and ensuring all corporate initiatives and timelines were met.
  • Prepared formal presentations to secure potential investors and delivered them in a compelling manner.
2006 - 2009 ~3 yrs
Team & coworkers

Colleagues at Illinois Gaming Systems

Other employees you can reach at illinoisgamingsystems.com. View company contacts for 38 employees →

4 education records

Mark Serry education

Bachelor Of Science - Bs, Biology And Anthropology

Activities and Societies: โ€ข President of Alpha Epsilon Delta, premedical Honor Society. โ€ข Recipient of Howard Hughes Medical Institute.

Masters Of Natural Sciences

Roswell Park Cancer Institute, Buffalo, Ny

โ€ข Chosen by the Professor and Executive Officer of the Department of Biological Sciences to be a research assistant for a pivotal study.

Education record

State University Of New York At Buffalo - School Of Medicine And Biological Sciences
FAQ

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What company does Mark Serry work for?

Mark Serry works for Illinois Gaming Systems.

What is Mark Serry's role at Illinois Gaming Systems?

Mark Serry is listed as Business Development | Sales | Strategic Partnerships | Gaming | Entertainment | New Market Entry | at Illinois Gaming Systems.

Where is Mark Serry based?

Mark Serry is based in Chicago, Illinois, United States while working with Illinois Gaming Systems.

What companies has Mark Serry worked for?

Mark Serry has worked for Lucky Street Gaming, Illinois Gaming Systems, Delaware North, Accel Entertainment, and Cmc Bay, Llc.

Who are Mark Serry's colleagues at Illinois Gaming Systems?

Mark Serry's colleagues at Illinois Gaming Systems include Frank Feska, Benny Ballazhi, Julie Brandon, Thomas Kelly, and Nazim Saliji.

How can I contact Mark Serry?

You can use AeroLeads to view verified contact signals for Mark Serry at Illinois Gaming Systems, including work email, phone, and LinkedIn data when available.

What schools did Mark Serry attend?

Mark Serry holds Medical Doctorate Program from Jacobs School Of Medicine And Biomedical Sciences At The University At Buffalo.

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