Payment Specialist
Current
Feb 2019 - Present
AeroLeads people directory · profile
Mark Shepard Email & Phone Number
Experienced Call Center Professional
at
N41 (Apparel ERP Software)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Experienced Call Center Professional
Location
Santa Clarita, California, United States
Company size
Who is Mark Shepard? Overview
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Quick answer
Mark Shepard is listed as Experienced Call Center Professional at N41 (Apparel ERP Software), a company with 7 employees, based in Santa Clarita, California, United States. AeroLeads shows a matched LinkedIn profile for Mark Shepard.
Mark Shepard previously worked as Payment Specialist at N41 (Apparel Erp Software) and Customer Care and Retention at Total Merchant Services. Mark Shepard holds Fire Prevention And Safety Technology/Technician from College Of The Canyons.
Company email context
Email format at N41 (Apparel ERP Software)
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N41 (Apparel ERP Software)
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Profile bio
About Mark Shepard
I am currently employed but always looking for the right opportunity to expand my horizons. I am well versed in Customer Service positions. Typically dealing with service support and sales over the phone and any other means of communication.
Listed skills include Customer Service, Customer Satisfaction, Call Centers, Order Processing, and 24 others.
Current workplace
Mark Shepard's current company
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N41 (Apparel Erp Software)
5 roles
Mark Shepard work experience
A career timeline built from the work history available for this profile.
Customer Care And Retention
CurrentProviding assistance with any account based inquiries such as; online account access, assistance with statements and billing questions. We reviewed merchant’s account for areas where we could reduce costs of services to retain business and satisfy our customers. Assisted with the deletion of old merchant accounts that are no longer active or in use.
Jul 2015 - Present
Field Support Representative
Providing responsive and reliable customer service and support to Field Sales and act as a liaison to other functional groups (Clinical, Shipping/Receiving, Marketing, and Quality). I process outbound shipments (US and OUS) and sales orders for revenue, ensuring account, contracts, and pricing setup are accurate and meet policy.
Mar 2014 - Jan 2015
Online Banking Customer Care Analyst
This job gave me some of the best hands on training and experience in a high paced field of customer assistance. We managed online support via chat, phone support, and e-mails while making sure to stay up on older inquiries and cases to manage. I'm looking for something else that may provide a similar challenge in an environment that I can excel in.
Jan 2013 - Feb 2014
Customer Service Representative
Inbound/outbound call center support for Microsoft focusing on Office 365/Business Productivity Operation Suite (BPOS)/Partner Support teams holding a strong knowledge of cloud licensing and Enterprise Agreements.
Feb 2011 - Jan 2013
Team & coworkers
Colleagues at N41 (Apparel ERP Software)
Other employees you can reach at n41.com. View company contacts for 7 employees →
KK
Kyehan Kim
Colleague at N41 (Apparel Erp Software)Los Angeles, California, United States, United States
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PB
Pedro Bueno
Colleague at N41 (Apparel Erp Software)Santa Fe Springs, California, United States, United States
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CJ
Connor Jo
Colleague at N41 (Apparel Erp Software)United States, United States
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Kyehan Kim
Colleague at N41 (Apparel Erp Software)Los Angeles, California, United States, United States
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PB
Pedro Bueno
Colleague at N41 (Apparel Erp Software)Santa Fe Springs, California, United States, United States
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CJ
Connor Jo
Colleague at N41 (Apparel Erp Software)United States, United States
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1 education record
Mark Shepard education
FAQ
Frequently asked questions about Mark Shepard
Quick answers generated from the profile data available on this page.
What company does Mark Shepard work for?
Mark Shepard works for N41 (Apparel ERP Software).
What is Mark Shepard's role at N41 (Apparel ERP Software)?
Mark Shepard is listed as Experienced Call Center Professional at N41 (Apparel ERP Software).
Where is Mark Shepard based?
Mark Shepard is based in Santa Clarita, California, United States while working with N41 (Apparel ERP Software).
What companies has Mark Shepard worked for?
Mark Shepard has worked for N41 (Apparel Erp Software), Total Merchant Services, Boston Scientific, Digital Insight, and Arvato Bertelsmann North America.
Who are Mark Shepard's colleagues at N41 (Apparel ERP Software)?
Mark Shepard's colleagues at N41 (Apparel ERP Software) include Kyehan Kim, Pedro Bueno, and Connor Jo.
How can I contact Mark Shepard?
You can use AeroLeads to view verified contact signals for Mark Shepard at N41 (Apparel ERP Software), including work email, phone, and LinkedIn data when available.
What schools did Mark Shepard attend?
Mark Shepard holds Fire Prevention And Safety Technology/Technician from College Of The Canyons.
What skills is Mark Shepard known for?
Mark Shepard is listed with skills including Customer Service, Customer Satisfaction, Call Centers, Order Processing, Telephone Skills, Time Management, Microsoft Office, and Microsoft Excel.
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