Mark Shepherd

Mark Shepherd Email and Phone Number

IAM Manager - CyberSecurity @ HSBC
london, greater london, united kingdom
Mark Shepherd's Location
Chelmsford, England, United Kingdom, United Kingdom
Mark Shepherd's Contact Details

Mark Shepherd personal email

About Mark Shepherd

Currently working as an IAM Manager in CyberSecurity at HSBC Global banking. Previous role as an IAM SME Business Analyst at HSBC. Before HSBC I was an Operational Risk Analyst within QBE Insurance. Working on GDPR programme and Information Security, Data Protection, incidents, security breaches, process and control management. Business Process Analyst, end user support roles as a Desk-Side Support Analyst and Service Desk Analyst. I have been working in the IT industry for the last 11 years. Previous experience consists of working for the British and Danish Governments working on a pay a grading review and as Visa Officer. Experienced in working in fast paced and changeable environments.

Mark Shepherd's Current Company Details
HSBC

Hsbc

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IAM Manager - CyberSecurity
london, greater london, united kingdom
Website:
hsbc.com
Employees:
192615
Mark Shepherd Work Experience Details
  • Hsbc
    Iam Manager - Cybersecurity - Hsbc
    Hsbc Jul 2023 - Present
    London, England, United Kingdom
  • Hsbc
    Iam Business Analyst - It Security
    Hsbc Mar 2019 - Aug 2023
    London, United Kingdom
  • Qbe Insurance
    Operational Risk Analyst/Information Security Analyst
    Qbe Insurance Jun 2016 - Mar 2019
    London, United Kingdom
  • Qbe Europe
    Business Process Analyst
    Qbe Europe Feb 2014 - May 2016
    Chelmsford, United Kingdom
  • Qbe Europe
    Senior Service Desk Analyst
    Qbe Europe Aug 2012 - Feb 2014
    Chelmsford, United Kingdom
  • Nhs Trust
    Service Desk Analyst (Contractor)
    Nhs Trust May 2012 - Aug 2012
    Witham, Essex, United Kingdom
  • British Embassy Kuwait
    Deskside Support Technician
    British Embassy Kuwait Feb 2009 - Feb 2012

Mark Shepherd Skills

Business Process Business Analysis Business Process Improvement Technical Support Prince2 Change Management Project Management It Service Management Team Leadership Team Management Customer Service Insurance Lean Six Sigma Itil V3 Foundations Certified Ase Certified Customer Satisfaction Strategic Planning Six Sigma Visio Project Planning

Frequently Asked Questions about Mark Shepherd

What company does Mark Shepherd work for?

Mark Shepherd works for Hsbc

What is Mark Shepherd's role at the current company?

Mark Shepherd's current role is IAM Manager - CyberSecurity.

What is Mark Shepherd's email address?

Mark Shepherd's email address is ma****@****ail.com

What skills is Mark Shepherd known for?

Mark Shepherd has skills like Business Process, Business Analysis, Business Process Improvement, Technical Support, Prince2, Change Management, Project Management, It Service Management, Team Leadership, Team Management, Customer Service, Insurance.

Who are Mark Shepherd's colleagues?

Mark Shepherd's colleagues are Bobby Cheung, Nishant Uppal, Gemma Harrison, Ahmad Fahrurozi, Ayra Reyes, Yasmina Mohamed, Rajesh Kumar Gupta.

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