Executive Vice President
CurrentWe engage in factory authorized repair & service for several multi-national OEMs in six different industries, including healthcare, defence, fleet services, consumer electronics, appliances and communications. Over our 20+ years of operations, we have developed a strong foundation in troubleshooting electrical and mechanical failures with high efficiency production at low cost. Our model of factory-based repair & service versus OEM in-house repair services has proven to be more cost effective for our OEM partners, with better results on turn-around-times (<5 days), repair qualities (<1% repeat repairs) and customer satisfaction (4.5+ out of 5).We have two locations: 140,000 sq ft facility in Bowmanville, ON & 40,000 sq ft facility in Fort Wayne, IN, and 170+ employees. We are ISO certified for 13485, 9001 and 14001. We also have our Controlled Goods designation