Performance driven sales and service delivery leader with extensive record of profitable revenue growth, acquisition and management of complex accounts, continuous improvement, maximizing margins and increasing operating profits. Skilled in building the teams, processes and infrastructure needed to deliver exceptional service and financial results.Specialties: New business development. Complex sales and account management. Building high performing teams. Pipeline management and forecasting. Pricing and Margin management. Business reviews, leveraging best practices and cross/up selling. Continuous improvement. Developing and leveraging Scorecards and Dasboards to drive productivity and service quality. CRM/SFA technology ( i.e. Salesforce.com). Sales compensation & territory design. Contract administration.