Mark Simpson Email & Phone Number

Newcastle Upon Tyne, GB

Newcastle Upon Tyne, Northumberland, United Kingdom

United Kingdom

Newcastle Upon Tyne, United Kingdom

Tyne And Wear, United Kingdom

• I joined Ed’s Easy Diner as a Deputy Manager and have since progressed to General Manager and then to Area Manager. My responsibilities included overseeing the operations of 13 sites across the North of England and.
• Auditing sites to ensure standards are maintained.
• Overseeing stock controls, investigating discrepancies and helping General Managers put actions in place to control stock.
• Coaching General Managers in controlling staffing levels, planning rotas to forecasted revenue, and ensuring payroll comes in on target.
• Helping General Managers control their P&L
• Forecasting and budgeting

Sunderland, United Kingdom

• My responsibilities included taking charge and running the bar in the absence of the General Manager, drawing on my experience to manage the team and resolve any issues that may arise, also leading by example by.
• Leading the team when on shift,
• Ensuring all H&S regulations and company brand standards are adhered to at all times
• Managing staffing levels, planning rotas to forecasted revenue, and ensuring payroll comes in on target.
• Conducting regular performance reviews and one to one’s with the staff setting personal development plans
• Hold regular team meetings to ensure open communication between staff and management

Sunderland, United Kingdom

• Assistant Retail Manager My responsibilities involved running the shop in the absence of the store manager, drawing on my experience to manage the team and resolve any issues that may have arisen, also leading by.
• Managing P&L
• Using MI report to set the staff weekly and monthly targets,
• Staff planning,
• Conducting regular performance reviews and one to one’s with the staff setting personal development plans
• Lead regular training sessions and coach the team

Various

• Responsibilities include tending to customer’s needs in resort, Clear, concise documenting of the resort finances, Leading the Resort team, controlling all aspects of the Airport operations. Ensuring that the Multiple.
• Delivering excellent customer service.
• Overseeing a team of 25 throughout the airport operations taking responsibility for getting 2500 people to and from their chosen hotels
• Liaising with Suppliers and negotiating.
• Liaising with various airport service providers to ensure a smooth customer experience
• Sourcing new products