Mark Siwiak

Mark Siwiak Email and Phone Number

Professional in Service Delivery / Customer Success / Operations Management / Business Development @ ID Tech Solutions Inc
Mark Siwiak's Location
Bayville, New Jersey, United States, United States
Mark Siwiak's Contact Details
About Mark Siwiak

✯ SALES & CLIENT SERVICES ✯I’m an expert advisor and trusted partner to Fortune 1000 companies. With finely honed consulting skills, I have a consistent record of quota attainment and account retention that translates to sustainable business and revenue growth. Every day, I strive to build something new: a mutually beneficial relationship, a branch of my network, a product offering, or a new prospect who can benefit from our solution offerings. However, my greatest talent isn’t just closing deals; it’s listening actively when clients tell me what isn’t working in their current tech stack and what they want from the future of our partnership. I take those insights and transform them into solution offerings that meet every expectation and then some.✯ IT OPERATIONS MANAGEMENT ✯In addition to my sales prowess, I am also a highly effective technology leader with more than a decade of experience in IT solution development and service delivery. In the earliest days of my career, I worked in hands-on support and development positions, where I added value by strengthening clients’ technology infrastructure, resolving complex operational issues, and implementing new solutions and services.As I rose to more prominent leadership roles, this technical background gave me the insight to hire the right talent with the right skillsets when building technical teams of my own. My keen sense of client and market priorities informs every business decision, including development of new service offerings and internal operational improvements that sweeten our value proposition.

Mark Siwiak's Current Company Details
ID Tech Solutions Inc

Id Tech Solutions Inc

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Professional in Service Delivery / Customer Success / Operations Management / Business Development
Mark Siwiak Work Experience Details
  • Id Tech Solutions Inc
    Business Development Manager
    Id Tech Solutions Inc Sep 2024 - Present
    Lakewood, New Jersey, Us
    With extensive experience in the managed services and low voltage sectors, drive growth and create value through strategic partnerships and innovative solutions. Help clients navigate complex technology landscapes, achieve their business goals and understand the unique challenges each client faces, crafting tailored strategies that deliver tangible results. Whether it's optimizing existing systems, implementing cutting-edge technologies, or forging valuable alliances, being committed to providing solutions that align with clients' strategic objectives and enhance their operational efficiency.
  • Dataprise
    Service Delivery Manager
    Dataprise Dec 2021 - Mar 2023
    Rockville, Md, Us
    Lead a team of 10 service delivery associates and support staff who collectively manage 40 SMB client accounts. Mobilize blended teams of on-site and remote engineers, external vendors, and client-facing personnel to execute contracts and deliver network technical consulting services.
  • G&C Electronics
    Senior Account Manager
    G&C Electronics Jul 2017 - Oct 2021
    Toms River, New Jersey, Us
    In this quota-carrying position, managed a multimillion-dollar account base. Consistently increased annual revenue by 25% each year on average. Established an all-new line of business by developing and launching a managed service provider (MSP) offering.
  • ---
    Independent Consultant
    --- Sep 2016 - Jun 2017
    Managed consulting engagements to provide service quality, procedural efficiency, scalability, team facilitation, and reporting enhancements to SMB companies. Implemented solutions and executed interventions that improved quality, efficiency, and performance of clients’ IT infrastructure and technology stack.
  • Innovative Technology Solutions
    Senior Manager Professional Services
    Innovative Technology Solutions Nov 2010 - Aug 2016
    Houston, Texas, Us
    Contributed simultaneously to internal operations and systems, sales and revenue growth strategies, and 24/7 customer support as a subject-matter expert on all ITS product lines. Developed and led a 65-person team (multiple service desks, client support teams, salespeople, and engineers) supporting 15+ enterprise customers.
  • Innovative Technology Solutions
    Senior Operations Manager
    Innovative Technology Solutions Jul 2007 - Oct 2010
    Houston, Texas, Us
    Oversaw internal operations (human resources, training, logistics, employee performance, project management, financial management, and scheduling) for 100+ employees, including technical, business, and sales stakeholders. Completed multiple process improvement projects that increased team capabilities, automated time-consuming work, and reduced spending.
  • Innovative Technology Solutions
    Client Services Manager
    Innovative Technology Solutions Jan 2001 - Jun 2007
    Houston, Texas, Us
    Acted simultaneously as a project coordinator, client educator, internal liaison, and trainer to team of 15 employees. Provided leadership, strategic direction, and technical guidance for IT staff, ensuring efficient operations and goal attainment.
  • Innovative Technology Solutions
    Desktop Support Lead
    Innovative Technology Solutions Feb 1998 - Dec 2000
    Houston, Texas, Us

Mark Siwiak Skills

Vendor Management Itil It Management Data Center Disaster Recovery Cloud Computing Virtualization System Deployment It Operations Technical Support Servers It Service Management Vmware Microsoft Exchange Citrix Leadership Active Directory Management Troubleshooting It Strategy Project Management

Mark Siwiak Education Details

  • University Of Phoenix
    University Of Phoenix
    Business
  • University Of Phoenix
    University Of Phoenix
    General Management

Frequently Asked Questions about Mark Siwiak

What company does Mark Siwiak work for?

Mark Siwiak works for Id Tech Solutions Inc

What is Mark Siwiak's role at the current company?

Mark Siwiak's current role is Professional in Service Delivery / Customer Success / Operations Management / Business Development.

What is Mark Siwiak's email address?

Mark Siwiak's email address is ma****@****ise.com

What is Mark Siwiak's direct phone number?

Mark Siwiak's direct phone number is (732)-446*****

What schools did Mark Siwiak attend?

Mark Siwiak attended University Of Phoenix, University Of Phoenix.

What are some of Mark Siwiak's interests?

Mark Siwiak has interest in Animal Welfare, Science And Technology, Arts And Culture, Health.

What skills is Mark Siwiak known for?

Mark Siwiak has skills like Vendor Management, Itil, It Management, Data Center, Disaster Recovery, Cloud Computing, Virtualization, System Deployment, It Operations, Technical Support, Servers, It Service Management.

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