• Developed and built out Cisco's Full Stack Observability solution focusing on Cisco Observability Platform, AI Ops, Open Telemetry, App Dynamics, and Thousand Eyes for large Enterprise and Government Agencies in Queensland and ACT.• Led the transition post-Splunk acquisition to retire Cisco Observability Solution and predominantly use Splunk Observability Platform, ensuring a smooth shift in operations and existing sales opportunities.• Collaborated with cross-functional teams to implement innovative solutions and drive efficiency in monitoring and observability tools.

My primary focus in on the Riverbed's Alluvio Unified Observability Portfolio across Queensland, New Zealand and the Northern Territory for Large Enterprise and Governement Customers. The Alluvio Observability portfolio is an end to end solution that provides Digital Experience Management, End User Experience monitoring, Networking, Cyber Security, Cloud, Application Visibility. Integrating into Customers ITSM Tools (Service Now etc) utilising AI & ML for Service Desk's, improving end user's experience and resolving issues in a proactive or even preemptive way is why Unified Observability is a Gartner Trend for 2023 and Riverbed is leading the way from a holistic visibility and full stack observability perspective.

Managing and Developing relationships within key Enterprise and Government Accounts in Queensland, Northern Territory, NZ and the Pacific Islands that will enable Riverbed to deliver Network, Security, Cloud and Application Visibility, along within Digital Networking & Experience Management solutions that ultimately improves the end users experience.

To effectively grow the company's market share through the development, implementation and maximisation of all quality sales opportunities for Optus Business services and products. To manage and develop a team of sales people and customer account executives responsible for acquiring, developing and maintaining long term, profitable business relationships with nominated customers. To also manage a team assistant and a virtual team consisting of ICT BDM's Consulting Architects who assist with delivery of customer requirements.

• Working closely with the CIO within one of Optus major customers and to maximise revenue from a strategic client account in order to achieve agreed revenue targets/sales quotas and ensure complete customer satisfaction when dealing with this organisation.• To effectively and profitably grow the company's market share through the development, implementation and maximisation of all quality sales opportunities for Optus Business services and products. • To drive and increase new and existing business within nominated account/s to achieve targeted sales growth in alignment with the overall business objectives while working with and understanding our customers' business issues and proposing solutions that increase Optus Business revenues and share of wallet.• To assume accountability in achieving Orders, Sales, Profitability, and Customer Satisfaction Targets, conduct end-to-end strategic account and portfolio planning while working with customers, third parties and internal stakeholders to address customers business issues to deliver long term profitable solutions.• To develop a virtual or hard line team of approximately 1-3 sales people/account managers and manage greater virtual team whilst providing strategic direction on nominated accounts.

The main objective of this role is to retain and grow revenue within a select number of Enterprise Customers based in Australia.I consult, strategise and ultimately sell to a select group of Enterprise customers in Brisbane utilising the Domestic Fixed & Wireless network infrastructure of Optus, the International reach of Singtel and the ICT capabilities of Alphawest. A key component to the success of this role is being able to manage people both internally and externally across many different business units to achieve a positive outcome on many challenging issues.During my tenure at Optus I have successfully won, resigned and developed a considerable amount of customers.My current portfolio of 6 customers generate in excess of over $14M per annum across Voice, Data, Mobile and ICT.

Based from London I was responsible for developing and delivery of large data Carrier Networks between major cities throughout Europe and the local (last mile) fibre delivery on behalf of Internation Carriers This role consisted of extensive travel within all the major cities in 11 Countries in Western Europe.My portfolio of International Carriers consisted of France Telecom/Equant (now Orange Business Systems) Deutsche Telecom, Sprint, AT&T & Telefonica.

Account Management and strategic New Business targeting high profile Corporate Accounts initially within the London Area however as Colt grew and opened new offices across Europe the Geographic Target Market expanded.Colt’s product and services included Data Bandwidth, Internet and eBusiness products, Fully Managed Networks Services and an in-depth Voice Portfolio of Services.

I joined LDI at the inception of the Company in the UK and was hired to recruit, train and develop a new Sales Team to target Business customers in London, which then expanded into Birmingham and Manchester.I was responsible for generating all UK Corporate Business for this Telecommunications Company, LDI’s portfolio of products included Voice, Data, Internet and Mobile ServicesKey responsibilities Recruiting, Training & Motivating Sales TeamManage sales budgets and set targets Develop and execute sales strategies Review pricing and service levels Identify new sales and marketing opportunities Develop product literature and sales collateral