Mark Smith Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Buxton, England, United Kingdom

Chester, England, United Kingdom

• Project Managemento Carrying out property surveys and maintenance programmes including checking on Landlords compliance.o Designing all aspects within the store from construction phase to fixtures & fittings.o Developed and controlled the budget to ensure the store opened within the Financial Parameters and within the deadlines using GANTT Charts to ensure this.o Controlling all Contractors on site and ensuring all Design & Construction Regulations areadhered to.• Retail Operationso In charge of developing strategiesfor the growth of the organisation and making sure they areimplemented.o Created procedures for stock control, cleaning, EPOS, suppliers & concessions amongst many others and delegating to the rest of the team.o Established policies that promote the company’s culture and vision.o Overseeing and interacting with the Team daily.• HRo Creating job specifications and recruiting new members of team.o Composed contracts, staff handbook, KPI’s and organogram for the whole company.o Supervising and motivating team members to achieve maximum sales revenue.o Made sure the whole company works as a Team together.• Health & Safetyo Drafted the Health & Safety File, Fire Safety Plan and all Risk & COSHH Assessments including Method Statements where necessary.• Purchasingo Interacting with over 130 Concessions and 300 Suppliers and organising promotions / events with them on a regular basis.• Marketingo Created the Business Plan & Pitch deck for funding purposes.o Liaising with website consultant on brand consistency across the store, website, Facebook and Instagram along with the design of the logo, adverts and flyers.• Accountso Monitoring and producing reports from the EPOS System for the Founder, Concessions and Suppliers.o Managing Payroll, Purchase Ledger, VAT Returns, Annual Tax Return using QuickBooks.o Devised an inventory management system.

Buxton, Derbyshire

Design, Supply & Installation of Farm Shops, Garden Centres, Delicatessens, Butchers, Commercial Kitchens, Hotels & Restaurants within the Retail Sector.Responsibilities• Responsible for all sales and liaising with the Client from conception through design & purchasing to final installation and handover• Design, quoting and purchasing for all the Clients’ requirements from stainless steel prep tables to fully equipped Farm Shops • Administration of all the Company’s Sage Accounts; Corporation tax, VAT & payroll for HMRC; IT including Website Hosting, Email & Domains• Project Management of every installation on site for over 10 yearsAchievements• Working within a small family business with just myself and my wife and completing Projects worth upwards of £1m• Supervising Health & Safety on site without incident in over 10 years• All projects being achieved within the Clients’ preapproved budget

Manchester, United Kingdom

Manufacturer and distributor of Refrigerated, Ambient & Hot Counters with an annual turnover in excess of £2 million.Responsibilities• Estimating all projects (material & labour elements) and monitoring costs throughout the manufacturing process • Responsible for all purchasing and monitoring of over £1m of stock• Overseeing of all IT including website hosting, setting up new email accounts, domains and training staff in Microsoft Office and other Software programs (eg Sage Accounts)• In charge of the Drawing Office of 4 people staff and authorizing 2D CAD drawings, 3D Autodesk Inventor drawings, enhanced 3D StudioMax drawings, service drawings for issue to the Shop Floor and Clients• Controlling all aspects of Health & Safety both within the factory and on site including COSHH Assessments, Risk Assessments, Liability Insurances, PAT Testing, Health Screening, F Gas Regulations & Toolbox Talks.Achievements• Fully computerized the Drawings, Accounts, Estimating & Sales Departments• Designed a new costings program for all products, both standard & bespoke items, manufactured by the business• Implemented a highly motivational bonus scheme for the 32 strong manufacturing team• Never missed a deadline in 6 years!

Africa

I was born in Liverpool but my early life was spent in Malawi where I also attended primary education. Whilst my family was still based in Malawi I was schooled at Rossall, Blackpool, UK, where I completed 5 “A” Levels. After leaving school I worked at Barclays Financial Services in Leeds for several years before emigrating back to Africa to work in Zimbabwe. Whilst in Harare I worked for 3 companies over the 6 years I was there, namely a Security Company, a Clothing Manufacturer and a Gold Mine. I became extremely proficient in Microsoft Word, Excel, Project, PowerPoint, Outlook & Teams whilst learning various other software programmes such as AutoCAD, Radan, QuickBooks & Sage and climbed up a huge learning curve with regards to gaining experience and knowledge of how such businesses were run. With good work ethic, diligence and commitment I was quickly promoted and at the end of my time in Harare I held the position of Operations Director in charge of a workforce of 1,500 employees.I returned to the UK in 2001 and had various jobs in a variety of sectors in London before returning to my roots in the North of England.