Mark Smith Email & Phone Number

Royal Oak, Mi, Us

General contractor project assignments included commercial new construction, renovation, alteration, miscellaneous service, and insurance restoration projects in medical/hospital, education, athletic, manufacturing, and office environments. * Develop, nurture, and expand relationships with Lifetime Fitness, Continental Serves, Schoolcraft College, DIA, JLL, ISCG, Ascension Health, and Henry Ford Health System accounts* Successfully manage projects on a 24/7 company operating schedule * Excel at handling projects with demanding clients, long material lead times, tight deadlines, in occupied spaces, and with short durations* Take ownership of 15-20 concurrent projects as the single point of contact for estimating, project management, and field supervision functions* Find, assign, schedule, and manage both subcontracted and self-performing project labor* Self-taught in the use of Microsoft Office365, Project, SmartSheets, Procore, Sage, and HH2 invoicing systems* Trained in construction protocols for ICRA, lead & asbestos, silica dust, fall protection, GFCI, CPR/First Aid, and Covid19

General contractor project assignments included residential insurance restoration, renovation, and alteration projects. * Developed, nurtured, and expanded relationships with property management and homeowners insurance companies- IMACC, IPN, NEXXUS, AAA of Michigan, MEEMIC, Liberty Mutual, Homelite, and Farmers Insurance Group* Took ownership of 10-15 concurrent projects as the single point of contact for estimating, project management, and field supervision functions* Commended for outstanding customer service skills* Ability to adhere, comply, and manage strict service and documentation standards* Responded and adjusted to daily changes in project scopes of work and customer demands* Success in driving troubled projects, solving problems, and offering value added solutions* Self-taught in the use of Xactimate V28 estimating software

Prospect, consult, present, and sell orthopedic medical devices and implants to orthopedic surgeons in their offices, hospitals, and operating rooms during live procedures. Represented ArthroCare Sports Medicine, Knee Creations, Zipline Medical, Cayenne Medical, and Harvest PRP. * Developed, nurtured, and expanded relationships with medical centers, hospitals, and surgery centers including Ascension Health/St John Providence Health System, Henry Ford Health System, St. Joseph Mercy Health, and Oakwood Health System* Advanced implants through a Henry Ford VAC approved trial after only 2 months* One of 4 reps qualified to perform tier evaluations on 7 new implants* Managed and expanded a $1.4M territory consisting of 34 accounts on average 15% per year* Converted 4 new accounts to stocking RF ablation products and 4 wands* Converted 75% of existing RF ablation business to 4th generation Ambient technology* Expanded RF ablation in the knee business to 35% penetration* Expanded RF ablation to average 4 different wands in each account* Owned, operated, and managed a successful small business and territory from a remote home office

Prospect, consult, present, and sell professional employer outsourcing (PEO) services including payroll, tax, workers compensation, 401K, FSA, HSA, health insurance, HR, HRIS, and OSHA/safety/loss control services. * DM of the Month on 2/08, 11/07, 8/07, 2/07, and 11/06* 100% club- 4th QTR 2006* MVP Bonus Winner on 10/07, 11/07, 12/07 and the entire 2nd QTR 2007* 100% Club (Nationally)- 4th QTR FY 2006* One of 6 representatives on ADP's elite CPA Centric sales team* One of 5 representatives on ADP's TotalSource SBS Advisory Council* Trained and developed two new sales associates that closed sales within 4 months of hire* Team lead for training and use of Microsoft PowerPoint for presentations and Salesforce.com for prospecting* Profiled, qualified, and organized 600 prospects into focused specific sales targets

Rochester, Ny, Us

Prospect, consult, present, and sell human resource outsourcing (HRO) services including payroll, tax, HR, HRIS, 401K, FSA, health insurance, workers comp, and OSHA/safety/loss control services. * 20/40 Club on 2/05, 11/04, 7/04, 4/04, and 3/04* Zone Rep of the month on 2/05, 11/04, 3/04, 10/03, 7/03, 12/02, and 11/02* Top 25% Club on 5/04, 4/04, 2/04, 11/03, 10/03, and 9/03* Team lead for development and expansion of Novi, MI PHRS Division* Achieved Diamond Club Level II- generated $838,000 in business with Paychex* Interim sales manager and shadowing coordinator for potential new hires* 92% average on SAFE (semi-annual field evaluation) exams

Bsba, Major: Finance Minor: Economics

High School Diploma, College Prep