Mark Smyth Email and Phone Number
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Mark Smyth personal email
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With over 20 years of experience in banking and finance, I am a visionary leader who drives strategic change and transformation and I inspire my teams to deliver excellence and value for our customers and stakeholders. As an advocate for customer-owned banking, I am passionate about empowering the financial security of Australians, especially through affordable housing solutions.I have a proven track record of leading strategy, change and transformation in the banking and finance industry, where I have worked for more than two decades. I motivate my people to perform at their best and align with our organisational mission, purpose, and values. My passion is the customer-owned banking sector, which offers a competitive and ethical alternative to the big four banks. I have successfully designed and implemented strategic change and transformation initiatives that have had long lasting positive outcomes for the organisations I have partnered with. I lead by example, creating a culture of quality and performance among my teams. I am committed to the customer-owned banking sector which I believe can make a positive difference in the lives of Australians, particularly by providing them with housing security.
Northern Inland Credit Union Ltd
View- Website:
- nicu.com.au
- Employees:
- 24
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Chief Executive OfficerNorthern Inland Credit Union LtdAustralia
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Executive General ManagerBcu Bank Oct 2022 - PresentCoffs Harbour, Nsw, AuResponsible for the strategic leadership and management of the BCU brand, including full financial performance, product, marketing, Retail Sales and Service across the branch, Digital, Mobile lending, Contact Centre and direct broker channels. -
Sessional LecturerTorrens University Australia Feb 2021 - PresentSydney, Nsw, Au -
Chief Member Growth And Experience OfficerBankvic Nov 2019 - Oct 2022Melbourne, Vic, AuI am responsible for the management of BankVic’s lending origination, Contact Centre and branch operations, establishing policies, procedures and reporting and providing lending standards to a level of best practice, in order to provide sustainable long-term growth.With a focus on capability, I support a team of 100+ people to provide a high-quality customer experience to all current and potential members, in order to achieve maximum member satisfaction and goodwill.As part of the Executive Leadership Team, I also contribute to the key strategic direction and leadership of the organisation. -
Chief Lending OfficerBankvic May 2019 - Nov 2019Melbourne, Vic, Au
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Sessional LecturerRmit University Jul 2019 - Sep 2022Melbourne, Victoria, AuI lecture on post graduate programs such as Global Business & Social Technology and Digital Strategy. -
National Head Of Customer Acquisitions - Direct ChannelRedzed Jun 2018 - May 2019Melbourne , Victoria, AuIn 2018, I designed, developed and launched RedZed's Direct customer channel strategy to market. I was responsible for overall customer acquisition and experience for all referral partners and Direct channel customers and commercial and consumer lending growth of the Direct channel through the development and execution of customer acquisition strategies. Other responsibilities include developing and implementing marketing and product development programs, both short and long term, targeted toward existing and new markets while leading a national team of lending specialists, Executive Managers and Business Development Managers. -
National Head Of OperationsRedzed Nov 2016 - Jun 2018Melbourne , Victoria, AuResponsible for overall customer and broker experience, operational risk management and all operational requirements for the national business through strategically leading my operations team which comprised of a Customer Service Team (Call Centre), Underwriting (Credit) and Collections.
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Regional General ManagerBank Of Melbourne Oct 2011 - Nov 2016Melbourne, Victoria, AuI provided strategic leadership, inspiration and strategy to 120+ staff to deliver exceptional customer experiences, in addition to the region’s revenue and profitability targets for Group products.Key Duties:In addition to Bank of Melbourne branches, also responsible for driving results through franchise branches via developing and sustaining strong relationships with the franchise ownersBuilt and promoted an ongoing culture of performance, engagement and compliance management by improving banker capability in the delivery of core banking products and execute programs and initiatives to improve the distribution of banking products and services -
Business Development ManagerBt Financial Group Nov 2010 - Oct 2011Barangaroo, New South Wales, AuDrove peak performance and sales success across a multi brand business by creating, negotiating and closing key commercial agreements and strategies with senior leaders across the Westpac and Bank of Melbourne brands. I was responsible for the overall sales results for Westpac Group’s Superannuation and general insurance products for my specific regions across multiple Westpac Group brands. This also extended to assisting with some general insurance, CCI pricing and claims needs as required. -
Various RolesNational Australia Bank 2000 - 2010Melbourne, Victoria, AuIn my 10 years at NAB, I held several roles and spent this time learning the banking ropes, including:● Business Development Manager, 2009 - 2010● Retail Credit Partner, 2008 - 2009● Bank Manager, 2006 - 2008● Branch Manager, 2003 - 2006● Teller, 2000 - 2003
Mark Smyth Skills
Mark Smyth Education Details
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Rmit UniversityGeneral -
Australian Institute Of Company DirectorsCompany Directors Course
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University Of Maryland - Robert H. Smith School Of BusinessBusiness Globalisation
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Rmit UniversityGeneral
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Mentor EducationFinance And Mortgage Broking
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Mentor EducationFinancial Planning (Rg146)
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Australian Institute Of ManagementFrontline Management
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University Of MarylandGlobalisation
Frequently Asked Questions about Mark Smyth
What company does Mark Smyth work for?
Mark Smyth works for Northern Inland Credit Union Ltd
What is Mark Smyth's role at the current company?
Mark Smyth's current role is Chief Executive Officer.
What is Mark Smyth's email address?
Mark Smyth's email address is ma****@****.com.au
What is Mark Smyth's direct phone number?
Mark Smyth's direct phone number is (207) 182*****
What schools did Mark Smyth attend?
Mark Smyth attended Rmit University, Australian Institute Of Company Directors, University Of Maryland - Robert H. Smith School Of Business, Rmit University, Mentor Education, Mentor Education, Australian Institute Of Management, University Of Maryland.
What skills is Mark Smyth known for?
Mark Smyth has skills like Banking, Credit Risk, Financial Services, Management, Loans, Credit Analysis, Commercial Lending, Stakeholder Management, Wealth Management, Consumer Lending, Leadership, Operations Management.
Who are Mark Smyth's colleagues?
Mark Smyth's colleagues are Jarrod Lindquist, Beau Russell, Anelle Islip, Alicia Wise, Alicia Wise, Wayne Hoppe, David C..
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