Mark Spring
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Mark Spring Email & Phone Number

Senior Engineer @ AVIVA / SOLUS | Collision Investigation at AVIVA / SOLUS
Location: Coldwaltham, England, United Kingdom 4 work roles 3 schools
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Current company
AVIVA / SOLUS
Role
Senior Engineer @ AVIVA / SOLUS | Collision Investigation
Location
Coldwaltham, England, United Kingdom

Who is Mark Spring? Overview

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Mark Spring is listed as Senior Engineer @ AVIVA / SOLUS | Collision Investigation at AVIVA / SOLUS, based in Coldwaltham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Spring.

Mark Spring previously worked as Senior Engineer at Aviva / Solus and Assistant Bodyshop Manager at A E Ledger Coachworks. Mark Spring holds Cert In Forensic Collision Investigation, Collision Investigation from De Montfort University.

Profile bio

About Mark Spring

As a Senior Engineer at AVIVA/SOLUS for over 16 years, I have developed a strong expertise in forensic collision investigation, negotiation, and coaching. I hold a HNC in Motor Vehicle Management and attended De Montford University whilst studying a Cert in Forensic Collision Investigation, as well as an ATA VDA Assessor certification.My core competencies include controlling the costs and monitoring the complaints at the local approved network in my area, deputising for the Area Manager in his absence, and using contracts to promote fleet repair agreements. I am passionate about delivering high-quality service and ensuring customer loyalty. I am also skilled in analytical, written, and verbal communication, as well as Microsoft Word and ATA.

Current workplace

Mark Spring's current company

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AVIVA / SOLUS
Aviva / Solus
Senior Engineer @ AVIVA / SOLUS | Collision Investigation
4 roles

Mark Spring work experience

A career timeline built from the work history available for this profile.

Senior Engineer

Current
Aviva / Solus

Home Based

• Technical referral for both internal and external engineers including IME’s.• Training and coaching for new and existing engineers.• High value referral for engineers.• Complaints handling and resolution.• Control and monitoring performance statistics.• Provide direct support to various department leads withing Engineering, claims, Solus. in quires / resolution.• IT issue resolution.• Managing various work streams and distributing the work to the most appropriate engineering resource.• Salvage training and awareness.• Problem solving.• Managing various work streams and distributing the work to the most appropriate engineering resource.• Salvage training and awareness• Create a positive and ethical working climate that is conductive to attracting, retaining, and motivating a diverse group of high performing employees.• To deliver the business strategies that maximise repair throughput performance across the group, whilst controlling operational costs.• To build and maintain motivated and skilled teams through effective leadership, development, mentoring and coaching.• Manage and lead engineering resources across the region to achieve the optimum balance between service & indemnity spend.• Generates ideas about future repair initiatives whilst maintaining up to date knowledge of the marketplace, our competitors, and trends.• Works across Operations and Head Office functions to embed the Solus strategy, business priorities, methodologies, and measures.• Ensures that the operation complies to all policies and procedures relating to Security, Health and Safety and Governance.

Nov 2008 - Present

Assistant Bodyshop Manager

A E Ledger Coachworks

Worthing

Overall control over the workshop and the staff within it.Responsibilities included using contracts to promote fleet repair agreements.The Bodyshop was returning a profit, which it had failed to do over the two previous years.

Jan 2008 - Nov 2008

Branch Manager

Tates Garages

Hove, East Sussex

Employed to enhance the set up of the branch, moving into service, MOT and warranty work as well as sales.Overall responsibilities included running the sales and service department as well as dealing with a host of other matters, such as staffing, marketing and sales initiatives, for example, using contacts to promote fleet sales agreements.The branch is now profitable when historically the sales area had run at a loss

Jan 2007 - Dec 2007

Senior Staff Engineer

Home Based

Responsible for 5 engineers in my area. Controlled costs at 8 approved repairers across my area.Monitored and controlled complaints, dealing with them proactively and in the best way possible to retain customer loyalty. Point of technical referral for my area and the surrounding areas. Auditing, training and quality control, for my staff and repairers including non-approved repairers. Deputised for the Area manager in his absence.

Nov 1999 - Dec 2006
3 education records

Mark Spring education

Secondary Education

Kings Manor School, Shoreham By Sea
FAQ

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What company does Mark Spring work for?

Mark Spring works for AVIVA / SOLUS.

What is Mark Spring's role at AVIVA / SOLUS?

Mark Spring is listed as Senior Engineer @ AVIVA / SOLUS | Collision Investigation at AVIVA / SOLUS.

Where is Mark Spring based?

Mark Spring is based in Coldwaltham, England, United Kingdom while working with AVIVA / SOLUS.

What companies has Mark Spring worked for?

Mark Spring has worked for Aviva / Solus, A E Ledger Coachworks, Tates Garages, and Direct Line Group.

How can I contact Mark Spring?

You can use AeroLeads to view verified contact signals for Mark Spring at AVIVA / SOLUS, including work email, phone, and LinkedIn data when available.

What schools did Mark Spring attend?

Mark Spring holds Cert In Forensic Collision Investigation, Collision Investigation from De Montfort University.

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