Mark Squire Email and Phone Number
Mark Squire work email
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Mark Squire personal email
Experienced Business Improvement & Transformation expert using Lean Six Sigma.Proven record of identifying and delivering Business Improvement programmes and cost reductions across large organisations.Over 20 years experience in Business Improvement, Transformation and Change.Able to lead and facilitate all levels from Director down, to identify/agree & deliver Improvement programme targets, whilst reporting to key stakeholders up to Chief level.Strong data analysis skills to identify and justify key Improvements, create/lead cross-functional teams to deliver required changes.Business Transformation experience of supporting mergers and acquisitions; BT/EE, EE creation (Orange & T-Mobile joint venture), aligning best practice across T-Mobile Europe domains.Strong telecommunications background, delivering Improvement programmes supporting Customer Service, Retail, Core/RAN Design, Build & Operate functions & IT functions.Experience supporting & managing Quality audit programmes, internal & supplier.Specialities: Business Improvement, Transformation, Change, Supplier Quality Management, Six Sigma Green Belt, Internal Quality auditing, process design, managing a team of Business Improvement & Supplier Quality professionals, Practitioner CQI.Security Cleared
Cambridgeshire And Peterborough Nhs Foundation Trust (Cpft)
View- Website:
- cpft.nhs.uk
- Employees:
- 1014
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Improvement AdvisorCambridgeshire And Peterborough Nhs Foundation Trust (Cpft) Jan 2022 - PresentFulbourn, England, United Kingdom
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Business ConsultantEducational Software Start Up Oct 2019 - Feb 2020Business Development & Business Plan creation of Software Start Up. Process Framework implementation.
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Improvement Specialist - Business ExcellenceEe Jan 2015 - May 2019Hatfield, England, United KingdomLed, defined, measured & implemented Business Improvements, whilst successfully managed key stakeholders up to chief level.Won Director’s Award in recognition of Outstanding Achievement.Reduced Customer Complaints by 70%. Initiated, developed, managed & launched a £0.25m improvement project across Sales teams. Lead stakeholders to improve Sales processes. Reduced Device Pricing errors, by 90%, through leading & driving Process Improvements.Payment Card Industry Regulations – Increased compliance to PCI regs by gap analysis & lead action owners to ensure positive compliance.Emergency Services Network – Managed improvements & quality tasks in support of the Process Operating Model. Acted as Interim Quality Manager for Radio Access Network Conducted Internal Quality audits against ISO9001 & escorted External Certification Auditors. -
Improvement Specialist - TechnologyEe Jan 2011 - Jan 2015Hatfield, EnglandDefined, measured & implemented Business Improvements for the following, whilst successfully managed key stakeholders up to chief level;B2B Sales – Improvements lead to increased Business Sales of 20% & reduced complaints by 65%. Device/Tariff Launch improvements resulted in a consistent process with end-to-end Governance.Customer Incident Management – improved SLAs & increased pro-active prevention. Improved Delivery consistency & engagement of the Products & Services Introduction process. Implemented Project Management process across key business domains, removing duplication, interface issues & increasing PM unity.
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Network Process & Quality ManagerT Mobile Uk 2005 - 2010Hatfield, England, United KingdomManaged team of Quality professionals, delivering improvement projects & internal Quality audits.Member of EE Joint Venture team. Helped define the Network Organisation processes & identified Key Network & Enterprise Processes. Process lead for Transformational Taskforce driving efficiency across Network processes. Implemented new IT & NT Fall-back processes prior to the successful National Roaming launch. Reduced user's interaction time by 75% for the Network Security “Ticket” Handling process. SIM Provisioning process improvements resulted in reduced errors & reduction in CAPEX.Implemented new HLR Migration process resulting in no network errors or customer impactIntroduced a Project Gate Review process, reducing stage errors, rework & project delays.SME for SAP ERP Project Systems & 1st line ensuring it continually met user’s requirements.
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Service Assurance Principle AnalystT-Mobile Uk 2003 - 2005Hatfield, England, United KingdomFirewall Change Process improvements - Reduced implementation time & error rate by 85%.Improved Mobile Billing platform & process to prevent future incidents & loss of revenue.Delivered a common Project Initiation Process across T-Mobile European Business Units.Lead interface for DT audit, ensuring successful Key Audit & Action closedown on behalf of CTO.
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Quality / Bcm Principle AnalystT-Mobile Uk 2000 - 2003Hatfield, England, United KingdomKey Quality interface with Key Global suppliers ensuring QA contract requirements were adhered. to, through KPI monitoring, Design Verification, Process & Product Quality Audits. Implemented processes to enable the business to enact Government requests related to Terrorist Threats & Emergency situations.Lead Business Continuity projects across T-Mobile Europe, reducing Key Business risks.Improved Picture Messaging customer on-boarding process
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Senior Supplier Qa EngineerOne2One 1994 - 2000Borehamwood, England, United KingdomImproved Key Suppliers products & Services by performing design verification, process & product Quality audits.
Mark Squire Skills
Mark Squire Education Details
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Business & Finance
Frequently Asked Questions about Mark Squire
What company does Mark Squire work for?
Mark Squire works for Cambridgeshire And Peterborough Nhs Foundation Trust (Cpft)
What is Mark Squire's role at the current company?
Mark Squire's current role is Improvement Advisor at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT).
What is Mark Squire's email address?
Mark Squire's email address is ma****@****ere.com
What schools did Mark Squire attend?
Mark Squire attended Anglia University.
What skills is Mark Squire known for?
Mark Squire has skills like Change Management, Telecommunications, Process Improvement, Sap, Cross Functional Team Leadership, Vendor Management, Continuous Improvement, Business Process Improvement, Program Management, Stakeholder Management.
Who are Mark Squire's colleagues?
Mark Squire's colleagues are Stephanie Jackson, Larissa Fullagar-Read, Ips Cpft, Susan Mundora, Ursula Johnson, Sian Adomeit, Linda Knight.
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