Mark Stauffer Email & Phone Number

Columbus, Ohio, United States

Columbus, Ohio Metropolitan Area

Provide on-site guidance to our customers and facilitate the integration of Bombardier Business aircraft into the customer's operation in a safe, efficient and economic mannerProvide information and informal training on technical, operational, and logistical matters related to the aircraft's operation and maintenance to the customerSet priorities and effectively escalate technical and/or aircraft operational concerns within the Customer's organization and BombardierUpdate Bombardier’s management of customer's key aircraft operational and maintenance concerns / issuesIdentify areas of the customer’s operation or procedures suitable for improvement as related to the operation of Bombardier Business aircraftInfluence customers to take action(s) recommended by Bombardier to improve performance / satisfaction with our productsInterface with the customer's organization at all levelsBe required to work with the Operator to help comply with local regulatory authoritiesProvide reports in accordance with established requirements and scheduleBe required to lead and/or support Business Aircraft field teams as they carry out modification retrofits, product improvement installations, and damage repairs at the customers' facility or service centersUnderstand and be able to effectively utilize Bombardier's internal (customer support / in-service related) processesBuild effective working partnerships across functional departments and key influencers within Bombardier to enhance the customer experienceIdentify and escalate operator’s fleet repetitive issue with Bombardier Technical Services for consideration in product improvementsShare AW, SBs, and any other relevant documentation published by Bombardier with operator to highlight operational improvements as well as clarify their intentPartake in customer meetings for fleet reliability reviews and other fleet operations reviews, as technical advisor

Columbus, Ohio Area

Ensures all NetJets aircraft are maintained away from home base in compliance with all regulatory requirements for NetJets aircraft. Contacts and arranges for maintenance personnel to clear aircraft discrepancies and return aircraft to service in a timely and effective manner. Supervises, in an executive capacity, the maintenance and/or alteration of NetJets aircraft. Is appointed and empowered by the aircraft certificate holders' Director of Maintenance (DOM) to conduct designated functions of the DOM office. Is responsible for ensuring compliance with all Company policies as outlined in the NJA 14 CFR 135 General Maintenance Manual, NJS 14 CFR 145 Repair Station Procedures Manual, and the Policies and Procedures Manual for NetJets aircraft maintenance. Ensures that all aircraft that are down for maintenance are repaired in a timely manner. Ensures that all departments affected by a grounded aircraft are aware of the status of that aircraft. Ensures each Aircraft Daily Status Report, MEL, and inspection due list is reviewed for due items. Works harmoniously with the Director of Maintenance, Chief Pilot, MCC Managers, Pilots, Maintenance Vendors, and all others associated with each aircraft certification. Ensures the Maintenance Air Boss (MCC) and the Manager, Fleet Maintenance (MCC) are notified of unusual circumstances. Keeps close liaison and works harmoniously with the SOC to keep them advised of aircraft maintenance status.

Columbus, Ohio Area

Wilmington, Oh

PERFORMED HEAVY MAINTENANCE ON BOEING 727-737-757-767 , DOUGLAS DC-8 DC- 9 AIRCRAFT.

Columbus, Ohio Area

WORKED DHC-402, EMB 145/175 AIRCRAFT. PLANNED THE DISTRIBUTION OF MANPOWER TO MEET MAINTENANCE NEEDS. RII/ AWR AND ENGINE RUN TAXI QUALIFIED ON AIRCRAFT. GAVE GUIDANCE AND TROUBLESHOOTING ADVISE TO MEET THE TASKS AT HAND.

Bridgeport, Wv

SUPPORTED PART 91 AND 135 OPERATORS WITH P&W ENGINE SCHEDULED AND UN-SCHEDULED MAINTENANCE NEEDS.

Bachelor Of Science (B.S.), Aviation Maintenance Management

Bombardier Global 5000/6000 Maintenance Intial Type Course

Bombardier Global 7500 Maintenance Initial Type Course

Emb 140 / 145 Maintenance Intial

Cessna Citation 680/680+ Run And Taxi

Cessna Citation 680/680+ Maintenance Intial

Cessna Citation 750/750+ Maintenance Intial

Cessna Citation 750/750+ Run / Taxi

Cessna Citation 680A / 680+ Maintenance Intial

Emb 140/145 Avionics Line Maintenance Course

Bombardier Challenger 300 / 350 Maintenance Intial

Embraer Phenom 300 Maintenance Initial

G3000 & G5000 Avionics Line Maintenace Course