Professional Overview25 years of Content Development and Content Strategy positions ranging from Technical Writer to Head of Content Engineering. Focused on the best customer experience possible where User information is readily accessible and easily understood. Drives creation and maintenance of product quality records that conform with current Regulatory and Quality requirements. Builds cross functional continuous process improvement teams that work together to reduce costs and timelines while increasing quality. • Manages Product Labeling Content Development teams • Translation Services Manager for translation requests, in-country reviews, and implementation • Design Control, Quality Management and Product Labeling Development strategy • Customer Usability Focus• Represents Content Development and Translation Services on Product Development Teams• Product Labeling Functional Reviewer and Approver • Develops user documentation working with R&D and the product usability teams• Leads all product labeling development from product labels to User Guides • Promotes topic-based authoring strategies to better address customer usability and content re-use • Works closely with Translation Managers and Vendors to acquire required translations• Represents Content Development and Strategy on the Global Product Teams • Ensures Product Labeling adherence to Regulatory and Quality requirements• Coordination of proofreading and editing for English and Language deliverables• Develops Content Development guidelines for all active product labeling• Provides Internal and External Audit support including CAPA investigations and closure • Drives Content Strategy roadmap for CMS and other content development improvements• Continuous Process Improvement • Project / Functional Team Management• Business Tools Implementation• Focus on Customer Usability• Lab Tech to Consumer Instruction Development • Resource Planning • Ability to Manage and Motivate Individuals• Cross-functional Team Leadership• Process Driven• Audit Preparation and CAPA Support • Strategic Thinker / Driver of Innovation I am a people person with strong project management skills. My calm methodical approach helps teams to work together more effectively.