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Senior Technical Writer (User Documentation And Process Improvements)
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Mark Steckel Email & Phone Number
Senior Technical Writer | Content Management Systems | Translations | Regulatory Compliance | Project Management | Customer Usability Studies | Continuous Process Improvement | Methodical Systematic Approach
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Senior Technical Writer (User Documentation and Process Improvements)
1 work email found
@siemens-healthineers.com
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✓ Verified August 2026
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Profile completeness 86%
Current company
Senior Technical Writer (User Documentation and Process Improvements)
Role
Senior Technical Writer | Content Management Systems | Translations | Regulatory Compliance | Project Management | Customer Usability Studies | Continuous Process Improvement | Methodical Systematic Approach
Location
Caldwell, New Jersey, United States
Who is Mark Steckel? Overview
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Mark Steckel is listed as Senior Technical Writer | Content Management Systems | Translations | Regulatory Compliance | Project Management | Customer Usability Studies | Continuous Process Improvement | Methodical Systematic Approach at Senior Technical Writer (User Documentation and Process Improvements), based in Caldwell, New Jersey, United States. AeroLeads shows a work email signal at siemens-healthineers.com and a matched LinkedIn profile for Mark Steckel.
Mark Steckel previously worked as RFL (A Hubbell Power Systems, Inc. Brand (USA)) at Senior Technical Writer (User Documentation And Process Improvements) and Content and Translation Services Manager - Packaging Services Dept. at Ascensia Diabetes Care.
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{first}.{last}@siemens-healthineers.com
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Profile bio
About Mark Steckel
Professional Overview25 years of Content Development and Content Strategy positions ranging from Technical Writer to Head of Content Engineering. Focused on the best customer experience possible where User information is readily accessible and easily understood. Drives creation and maintenance of product quality records that conform with current Regulatory and Quality requirements. Builds cross functional continuous process improvement teams that work together to reduce costs and timelines while increasing quality. • Manages Product Labeling Content Development teams • Translation Services Manager for translation requests, in-country reviews, and implementation • Design Control, Quality Management and Product Labeling Development strategy • Customer Usability Focus• Represents Content Development and Translation Services on Product Development Teams• Product Labeling Functional Reviewer and Approver • Develops user documentation working with R&D and the product usability teams• Leads all product labeling development from product labels to User Guides • Promotes topic-based authoring strategies to better address customer usability and content re-use • Works closely with Translation Managers and Vendors to acquire required translations• Represents Content Development and Strategy on the Global Product Teams • Ensures Product Labeling adherence to Regulatory and Quality requirements• Coordination of proofreading and editing for English and Language deliverables• Develops Content Development guidelines for all active product labeling• Provides Internal and External Audit support including CAPA investigations and closure • Drives Content Strategy roadmap for CMS and other content development improvements• Continuous Process Improvement • Project / Functional Team Management• Business Tools Implementation• Focus on Customer Usability• Lab Tech to Consumer Instruction Development • Resource Planning • Ability to Manage and Motivate Individuals• Cross-functional Team Leadership• Process Driven• Audit Preparation and CAPA Support • Strategic Thinker / Driver of Innovation I am a people person with strong project management skills. My calm methodical approach helps teams to work together more effectively.
Listed skills include Software Documentation, Framemaker, Medical Devices, Sharepoint, and 21 others.
Current workplace
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Senior Technical Writer (User Documentation And Process Improvements)
9 roles
Mark Steckel work experience
A career timeline built from the work history available for this profile.
Rfl (A Hubbell Power Systems, Inc. Brand (Usa))
Senior Technical Writer (User Documentation And Process Improvements)
• Work with Project Managers to provide and revise Field Engineer documentation • Develops product documentation for electrical infrastructure products for electrical engineers • Drives process improvements • Documentation ECO release and implementation • Time and cost reduction planning • Ensures Product Labeling adherence to Regulatory and Quality requirements
Dec 2022 - Dec 2023
Content And Translation Services Manager - Packaging Services Dept.
• Managed team of Technical Writers, Graphic Designers and Proofreaders• Engineering Services Process Improvement Leader • Led cross-functional process improvement workshops reducing project timelines and costs• Managed SOP team to create new and updated departmental, US and global processes • Led team for the testing, verification and implementation of a Vasont Content Management System • Represented Content Development and Translation Services on the Global Product Team (GPT)
Dec 2020 - Oct 2022
Content Development Manager
• Managed a team Technical Writers, Proofreaders and a Content Strategist • Team developed user documentation working with R&D and the product usability team• Developed all product labeling from meter labels to User Guides for Diabetes Glucose meters • Enabled DITA topic-based authoring strategies driving better customer usability and content re-use • Worked closely with Translation Managers and Vendors to acquire required translations• Represented Content Development and Strategy on the Global Product Team (GPT) • Coordination of proofreading and editing for English and Language deliverables
May 2017 - Dec 2020
Head, Content Engineering And Operations
• Managed team of Project Managers, Technical Writers, Graphic Designers and Proofreaders• Drove cross functional process improvements, design control, content management and strategy • Collaborated with R&D, Marketing and Regulatory to create customer labeling • Monitored compliance with quality systems, regulatory, departmental, and labeling standards• Managed SOP team to develop new and updated departmental US and global processes • Led proposals, requirements, specifications, implementation, and training for all new production tools • Major driver for implementation of the global Siemens Content Management System (CMS) • Represented Global Labeling for internal and external audits and translations
Feb 2015 - Dec 2016
Functional Manager, System Information
• Functional manager of Technical Writers, Illustrators, Proofreaders, and editor team • Systems project manager, budget and resource planning • Provided leadership and support for departmental tools, technology and innovation• Managed team development of User Guides, Online Help and On-System Labeling • Submitted and managed documentation translations• Core team member for Siemens lab automation projects • Software mapping to context sensitive screen help topics • Coordinated customer usability studies and site visits
Oct 2009 - Feb 2015
Project Manager, Molecular Systems
• Core team member for several molecular laboratory diagnostic system projects• Remote and onsite leadership with team members in California, Toronto, and Massachusetts• Provided inter-department support for documentation control systems and processes• Consistently produced accurate quality deliverables within set schedules• Ensured all FDA and EU regulatory requirements were met• Major role in departmental process development
May 2008 - Oct 2009
Senior Supervisor, Global Product Support Labeling
• Supervised technical writers for product support deliverables• Managed documentation and online help systems projects• Authored and implemented several product labeling specific processes • Coordinated controlled pilot and production runs with new publishing solutions • Developed global templates and style guide• Led an internal “Practices and Procedures” group
Jun 2007 - May 2008
Senior Technical Writer, Automation And Decapper Systems
• Lead technical writer, graphic artist and animation producer (User Guides and Online Help) • Created interactive help system for parts information, replacement and calibration procedures• Received two Merit awards for service guides from the Society for Technical Communication • Set-up and coordinated the infrastructure of the Technical Publications department • Project manager for several Immunoassay instrument documentation projects• Member of the Product Engineering Change Board• Converted Engineering specifications and Field Service procedures into Customer User Guides
Dec 1998 - Jun 2007
FAQ
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What company does Mark Steckel work for?
Mark Steckel works for Senior Technical Writer (User Documentation and Process Improvements).
What is Mark Steckel's role at Senior Technical Writer (User Documentation and Process Improvements)?
Mark Steckel is listed as Senior Technical Writer | Content Management Systems | Translations | Regulatory Compliance | Project Management | Customer Usability Studies | Continuous Process Improvement | Methodical Systematic Approach at Senior Technical Writer (User Documentation and Process Improvements).
What is Mark Steckel's email address?
AeroLeads has found 1 work email signal at @siemens-healthineers.com for Mark Steckel at Senior Technical Writer (User Documentation and Process Improvements).
Where is Mark Steckel based?
Mark Steckel is based in Caldwell, New Jersey, United States while working with Senior Technical Writer (User Documentation and Process Improvements).
What companies has Mark Steckel worked for?
Mark Steckel has worked for Senior Technical Writer (User Documentation And Process Improvements), Ascensia Diabetes Care, and Siemens Healthineers.
How can I contact Mark Steckel?
You can use AeroLeads to view verified contact signals for Mark Steckel at Senior Technical Writer (User Documentation and Process Improvements), including work email, phone, and LinkedIn data when available.
What skills is Mark Steckel known for?
Mark Steckel is listed with skills including Software Documentation, Framemaker, Medical Devices, Sharepoint, Visio, Online Help, Microsoft Office, and Robohelp.
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