Maintenance Planner
Byrne Dairy
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Mark Stepan Email & Phone Number
Maintenance Planner
at
Byrne Dairy
1 work email found
@dumac.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Byrne Dairy
Role
Maintenance Planner
Location
Syracuse, New York, United States
Who is Mark Stepan? Overview
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Quick answer
Mark Stepan is listed as Maintenance Planner at Byrne Dairy, based in Syracuse, New York, United States. AeroLeads shows a work email signal at dumac.com and a matched LinkedIn profile for Mark Stepan.
Mark Stepan previously worked as General Manager - Repair Services at Kj Electric, L.L.C. and National Service Manager at Dumac Business Systems, Inc.. Mark Stepan holds Mba, Operations And Production Management from Pace University - Lubin School Of Business.
Company email context
Email format at Byrne Dairy
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{first_initial}{last}@dumac.com
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AeroLeads found 1 current-domain work email signal for Mark Stepan. Compare company email patterns before reaching out.
Profile bio
About Mark Stepan
Spent most of my career working in the customer service operations sector. I bring experience from companies such as KJ Electric, DUMAC Business Systems, Spiral Binding, Diebold and Seagate Technology, always ready to explore new ways of problem solving and increasing the bottom line.A results driven manager with extensive experience in service operations and a proven track record as a Service Operations Manager delivering great customer service and high levels of customer satisfaction. Highly analytical with both strategic and tactical experience leading service teams. Excel at data driven problem analysis and decision making and can be depended on to deliver customer-based business solutions on time, on budget with outstanding quality.Problem solving is my benchmark strength, extensive training drives problem analysis and resolution.
Listed skills include Customer Service, Six Sigma, Customer Satisfaction, Management, and 46 others.
Current workplace
Mark Stepan's current company
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Byrne Dairy
6 roles
Mark Stepan work experience
A career timeline built from the work history available for this profile.
Maintenance Planner
Current
Byrne Dairy
Jun 2023 - Present
General Manager - Repair Services
Managed day to day operations of an electric motor repair shop and field service team. Quoting repair work, process repair reports, directing shop activities and overall problem solving. Daily customer and sales team interface to align team priorities. Prioritized/scheduled jobs to meet corporate/customer objectives
Aug 2020 - Sep 2022
National Service Manager
Dumac Business Systems, Inc.
Brought in to start up a new national service field service unit. Manage daily operations such as hiring, productivity, manpower planning, customer escalations, fleet management and recommended sparesManage strategic operations such as business mining, writing contracts, pricing/margin analysis, training plans, performance metrics. Direct 25+ Field Techs.
Dec 2015 - Jun 2019
Field Service Engineer
Travel throughout the US and abroad performing installions and repair on print punching equipment. Pack and ship machines and parts in support of the customer base.
Sep 2012 - Dec 2015
Customer Service Manager
Eastern Upstate New York State Territory Manager for Ohio based, branch banking equipment manufacturer.Responsible for $17M annual budget, customer relationship management, headcount, business mining, proposal writing, budgeting, forecasting, escalations, direct supervision and productivity of 20 plus Technical Service Engineers.
Feb 2006 - Mar 2009
3 education records
Mark Stepan education
Mba, Operations And Production Management
Pace University - Lubin School Of Business
Bt, Electro-Mechanical Engineering
Binghamton University
Associate Of Arts And Sciences - Aas, Electro-Mechanical Enginerring
Dutchess Community College
FAQ
Frequently asked questions about Mark Stepan
Quick answers generated from the profile data available on this page.
What company does Mark Stepan work for?
Mark Stepan works for Byrne Dairy.
What is Mark Stepan's role at Byrne Dairy?
Mark Stepan is listed as Maintenance Planner at Byrne Dairy.
What is Mark Stepan's email address?
AeroLeads has found 1 work email signal at @dumac.com for Mark Stepan at Byrne Dairy.
Where is Mark Stepan based?
Mark Stepan is based in Syracuse, New York, United States while working with Byrne Dairy.
What companies has Mark Stepan worked for?
Mark Stepan has worked for Byrne Dairy, Kj Electric, L.L.C., Dumac Business Systems, Inc., Spiral, and Diebold.
How can I contact Mark Stepan?
You can use AeroLeads to view verified contact signals for Mark Stepan at Byrne Dairy, including work email, phone, and LinkedIn data when available.
What schools did Mark Stepan attend?
Mark Stepan holds Mba, Operations And Production Management from Pace University - Lubin School Of Business.
What skills is Mark Stepan known for?
Mark Stepan is listed with skills including Customer Service, Six Sigma, Customer Satisfaction, Management, Program Management, Process Engineering, Strategic Planning, and Build Strong Teams.
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