Mark Strain Email & Phone Number

Shipping Managing shipments - both within the UK and globally. This requires a knowledge of service providers (Fedex, Royal Mail etc.) as well as country specific guidelines and restrictions.Sending fragile items eg. Paintings - This involves packaging and insuring high value items. Shipments are monitored and communication is needed with both the customer and service providers to prevent as well as to quickly solve issues involving customs etc. to deliver on time. Printing Taking custom printing requests - business cards, leaflets, booklets, brochures, posters, binding etc. This requires a wide knowledge of print options, paper types, machine settings and computer software. There is a need to communicate with the customer to understand and deliver results quickly. In cases where the customer is not sure, suggestions can be made based on their needs and my print knowledge to deliver the result that is best for them.

Customer facing role, representing the brand. I worked D2D - door to door, meeting with the general public to introduce and promote a product for them to buy, with signup on the spot. This required an in depth knowledge of the product and a professional and engaging personal sales manner, where I had to relate to and find out the specific needs of a wide target demographic.

Carndonagh, County Donegal, Ireland

Duties included coordinating marketing activities, working on social media presence, drafting promotional material and expanding the range and quality of services. A full business plan and audit was also completed.

Letterkenny

Duties included stocking shelves, taking inventory and following directions from managerial level.

Letterkenny

Duties included taking orders, serving food, washing dishes, dealing with customer issues, taking deliveries and following directions from managerial level.

Master'S Degree, Business Administration And Management, General, 2.2

Key areas studied: -Strategic Operations Management -Innovation Process Management -Behavioural Economics -Managing Change -Research.

Ba (Honours), Marketing, 1:1

Key areas studied: -Marketing Law -Distribution Channels -Sales Management -Management -Product Development -Financial Analysis.

Qqi Level 5, Fashion Buying & Merchandising, Distinction

Key areas studied: -Fashion merchandising -Factors which influence the fashion cycle -Seasonal calendars and financial range plans.

Trend Forecasting

Key areas studied: -Retail Economics -Sustainability -Fashion Law -Design Rights and Protection Law -Technology and Fashion -Supply Chain.