Mark Strange Email & Phone Number

Reporting to the National Account Executive, this position is responsible for ensuring project implementation, customer service excellence and achievement of sales goals through the day-to-day supervision and development of two account coordinators and three account managers. Develops and strengthens client relationships through regular client contact.

Reporting to the National Account Executive, this position was responsible for execution of projects and providing excellent customer service. Responsible for managing client accounts with annual drug spends in excess of $800M.Drove both client and internal team members to ensure high quality project outcomes that occurred to schedule and budget.

This position was responsible for providing excellent customer service through day-to-day contact with clients. Drove accuracy and quality in all areas of plan administration through regular communications. Acted as a liaison between client and internal clinical, financial, and operational resources to satisfy on-going account service requirements.

this position was responsible for quickly evaluating and resolving all member issues. Coordinated all resolutions to member issues and effectively ensured proper training and resources were available for the Customer Service Department.Participated in numerous focus groups to better enhance Medco systems and training curriculum.

Reporting to the Ledger Director, this position was responsible for assisting with all systems related to the daily operations of IBM’s Accounting and Ledger Departments.Verified proper loading of daily jobs in the Ledger Department. Performed monthly reconciliations for Ledger Warehouse.Assisted customers with questions about Ledger and Ledger.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science; Bachelor Of Science, Marketing; Marketing Distribution Management

Activities and Societies: BS Marketing and Marketing Distribution Management