Mark Strawn Email & Phone Number

San Francisco Bay Area

• Acted as the Program Manager for Digital-in-Store (DIS) initiatives to drive new ecommerce technologies and digital shopping experiences into stores and integrate into the sales associates daily customer and sales.
• Working with the Macy’s Digital Technology strategy team as well as implementation teams across the Macy’s organization to plan, procure and deploy 700 new iPad tablets, barcode scanners/credit card readers and.
• Partnered with a digital ecommerce company that provided the platform, tools (e.g., content management system, “CMS”) and application development workforce to create new on-floor, tablet and kiosk-based applications.

San Francisco Bay Area

• Acted as the vendor liaison for a project transferring insurance line of business system of record to a vendor package solution. Supported Discovery and Design phases by organizing discovery/gap analysis sessions that.
• Oversaw engagements executed by external consultants reviewing AAA requirements completeness and the initial implementation roll-out plans

San Francisco Bay Area

• Acted as Development Project Manager and Scrum master on an initiative to develop two proprietary products as SalesForce.com (SFDC) “managed packages.” One product was a “turnkey” solution for registered investment.
• Also managed the planning, design and development of the second product which provided an integration portal to an RIA’s existing CRM infrastructure to integrate with the RIA’s data and enhance it with the real-time.
• Leveraging in-depth knowledge of the business requirements, performed testing and functionality reviews of the packages prior to release to client’s Quality Assurance (QA) and user acceptance testing organizations to.

San Francisco Bay Area

• Acting as business project manager drove definition and development of user requirements integrating a CRM (SFDC) platform with numerous legacy applications to provide a more consistent, structured and user-friendly.
• Oversaw testing and implementation of the application enhancements to support the CRM-to-legacy application integration requirements

San Francisco Bay Area

• Directed 15-25 technologists and project managers while:
• Acting as development manager and technical liaison with business partners, managed 10-15 technologists to develop, test and implement the new mainframe-based Schwab Trading Architecture Migration Program (STAMP).
• Lead a technical team servicing system enhancements and production support to the new trading services as well as other back office, legacy systems supporting trade settlement operations
• Lead a team of 5 that analyzed business requirements and multiple legacy applications to design and develop a full-functioned Financial Information Exchange (FIX) messaging application leveraging a package solution.

San Francisco Bay Area

Depending on the contracted project role, collaborated with all levels of technical and business personnel and corporate management to identify and deliver project solutions in a timely manner. Performing roles such as: database administer (DBA), software developer, business analyst, application design and project management.