-Managed client relationships, while organizing and customizing high end bar packages for events.Upsold the services provided by the company, and found ways to enhance the guests experience through add-ons and specialty menu items.-Communicated between departments to arrange the purchase of specific products to cater to customer requests.-Supervised and oversaw luxury events such as weddings and holiday parties, to make sure things ran smoothly and to be a point of contact for team leaders.-Organized and executed wine and cocktail tastings, to offer the client a positive consumer experience by showcasing the company offerings.

-Art directed table scapes and room decor to enhance the event and guest experience. -Represented the restaurant as the primary point of contact for large groups and private parties by providing catering to business events, meetings, birthdays, wedding rehearsals and holiday parties.-Developed menus within the guest’s budget, and found creative ways to maximize the use of specialty items. -Excellent rapport with co-workers and guests, and created an enjoyable and harmonious work environment.-Served VIP customers, and managed multiple sections at once during peak times in busy season.

-Handled all Airbnb reservations and calendars. Effectively processed customer service special requests and complaints from both guests and clients.-Secured three apartments in two cities, and created visually appealing marketing collateral to promote vacation rental properties.

CAFÉ CANCALE Apr 2019 / Mar 2020-Worked to open restaurant, and cultivate a new culinary experience with hospitality as the main focus.-Specialized in French coastal cuisine, giving guests a detailed fine dining service, with a gourmet food and beverage program.PUBLICAN ANKER Nov 2016 / Mar 2019-Collaborated on restaurant opening and was promoted to front server due to work ethic and discipled nature.-Developed a strong and friendly bond with guests and business regulars, with the ability to problem solve and find solutions in a fast paced work environment.