Mark Strow Email & Phone Number

Alpharetta, Ga, Us

Provide IT support to the Georgia Army National Guard History Office, dedicated to preserving the legacy of Georgia’s citizen-soldiers. Designed, developed and maintain the Society’s website utilizing vBulletin, php and MySQL under Linux: http://hsgng.org

Greater Atlanta Area

Participate in Search and Rescue, Disaster Relief, First Response, Public Safety and other National Guard activities on a volunteer basis. FEMA certified in Disaster Management.

Alpharetta, Ga

Directly support firefighters at major scenes on a volunteer basis. Participate in Search and Resuce and Public Safety activities. Certified Emergency Medical First Responder.

Convert data and implement interfaces from legacy systems in support of transitioning toward electronic medical records management. Provide UNIX System Administration and programming support.

Atlanta Ga

Designed, developed and maintained inbound call center transaction processing systems handling telephone order taking, Internet order processing, credit card processing, and routing and electronic deliver y of fifteen million orders a year to 1,200 Pizza Hut locations for Pizza Hut’s largest franchisee.Facilitated Marketing initiatives to drive sales. Facilitated Operations initiatives to reduce labor costs, reduce errors, and ensure excellent customer service.Responsible for all aspects of software development: analyzing requirements, creating specifications, coding, testing, deployment, technical documentation, source code management and support and maintenance.Further responsible for disaster recovery planning and execution and PCI and regulatory compliance.

St. Louis Mo

Participated in the conversion of distribution center machinery from IBM mainframes to UNIX. Responsible for overnight batch processing, rewriting JCL programs in C, automation and technical documentation.

articipated in project management, needs analysis and presentation development in the telecommunications industry utilizing emerging Desktop Publishing technologies. Provided database, hardware, software and network support in the graphic arts industry. Produced signage designs, architectural renderings, promotional materials, catalogs, Power Point presentations, training materials, camera-ready art and technical documentation.