Mark Studer's Location
Boise, Idaho, United States, United States
Mark Studer's Contact Details
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About Mark Studer
Hands-on change leader, architect and software engineer focused on adding value and realizing market opportunities by revolutionizing development teams through team building, process improvement, architecture and data-driven decision making.
Mark Studer Work Experience Details
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Director Of Software DevelopmentCompex Legal Services Nov 2022 - PresentTorrance, California, Us- Responsible for taking over engineering team in disarray and rebuilding- Built from ground up entire SDLC process including: Planning, Development, Testing, Deployment, Monitoring, Support, Incident Management, etc.- Moved entire platform from manual deployments to physical server 2012 boxes to fully automated deployments on virtualized infrastructure- Implemented support tracking system and decreased ticket volume by 57.3%- Reduced outages by 93.5%- Reduced failures by 89.9% -
Senior Director, EngineeringEphesoft Jan 2022 - Nov 2022Irvine, Ca, Us- Responsible for strategy, product roadmap and client insights program across the organization.- Created and implemented engineering strategy and architecture to combine products and teams into a single cloud platform.- Architected and helped build the foundations for Ephesoft cloud platform.- Took over management of IT and Operations teams and helped reduce unnecessary hosting costs by > 30% by improving efficiency of resources. -
Director, Software Engineering, Saas SolutionsEphesoft Mar 2019 - Dec 2021Irvine, Ca, Us- Built in house development team and processes from scratch.- Built Industry leading AI team producing multiple novel patented technologies.- Implemented agile processes and continuous delivery pipeline releasing software to production 10+ times a day.- Architected and built new Semantik Invoice Product from scratch on the AWS platform.
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Director It OperationsHealthwise Jul 2017 - Mar 2019Boise, Idaho, Us- Migrated entire product operations to the Azure Cloud with zero downtime while reducing operating costs by 70%.- Migrated organization from on premise to o365 cloud.- Simplified and streamlined IT operations to reduce costs and speed up productivity.- Spearheaded effort to create GRC system for managing HITRUST audit.- Created a centralized help portal and converged 7 teams on a single tool / experience for the organization while adding self-service capabilities.- Always exceeded 99.9% SLA on Operations availability.- Worked with architecture team on serverless initiatives to improve scalability while reducing costs.- Partnered with Data Operations to onboard and foster a culture of data using self-service tools like Power BI and New Relic. -
Senior Manager Technology OperationsHealthwise Nov 2016 - Jul 2017Boise, Idaho, Us- Implemented continuous deployment technology- Always exceeded 99.9% SLA on Operations availability- Fostered infrastructure as code mentality and led team on shifting to code first implementations.- Architected Azure product environments and migrated dev / test to increase availability, serviceability, and reliability while reducing costs and maintenance.- Spearheaded migration to PaaS offerings to drive down OpEx costs by >30%.- Improved knowledge sharing, communications, and self-service through improved processes, tools, and partnerships with other business units.- Implemented security measures across the entire organization achieving HITRUST certification.
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Manager Of Hosted Product OperationsHealthwise Apr 2014 - Nov 2016Boise, Idaho, Us- Implemented a DevOps / Infrastructure as Code culture and onboarded software engineering processes.- Architected and built local development and testing tool for Chef to rapidly speed up the development lifecycle and improve quality. (Test Kitchen ++, before it existed)- Built out continuous deployment pipelines increasing deployment rate from one manual deployment per day to hundreds of fully automated deployments to Test.- Increased production deployments from once a quarter to ~20 a week.- Spearheaded the creation of a deployment API allowing us to offer deployments as a service to internal engineering departments.- Built up initial SecOps practice and tool sets.- Standardized and automated processes and systems to allow for a microservice architecture increasing applications and databases by 10x without increasing staff and eliminating human error.- Built DBA tiger team and drove 100x improvement in resource utilization for major databases through custom automation to catch implicit conversions and index improvements.- Built automated system to create offline Chef installers for self-hosted clients.- Secured initial HITRUST certification for production environment.- Always exceeded 99.9% SLA on Operations availability.
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Network And Systems EngineerHealthwise Apr 2012 - Apr 2014Boise, Idaho, Us- Implemented security improvements throughout organization {Network Infrastructure (SSH, SFTP, etc.), DMZ, Password Policy (Storage, Sharing, Reusability), Antivirus (Client & Server), Next Generation Firewall, Automatic Deployment of Security Updates, SSL/TLS Improvements, Datacenter Monitoring, POLP (Least Privilege)}.- Managed and implemented relocation of fiber connections with TW Telecom to primary datacenter allowing faster access, improved building to building bandwidth, and sustained availability during power outages.- Built private cloud to allow easy access and self-service for application administrators and engineers.
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Software EngineerIntralot Jun 2011 - Apr 2012Peania, Attica, Gr- Sole developer for both idaholottery.com and montanalottery.com with around 700,000 visitors each month.- Rebuilt flash components in native HTML / CSS / JS.- Created RESTful APIs for automating updates of lottery numbers and synchronization between backend systems.- Built mobile site for montanalottery.com.- Introduced source control system. -
It ContractorMaster Key Consulting Jan 2010 - Jun 2011Bethesda, Maryland, Us- Selected and then led on behalf of the CIO for the Bureau of Indian Affairs the largest two network migration and datacenter consolidation projects in the Bureau.- Planned, coordinated, and implemented migration and datacenter consolidation of the two Bureau of Indian Education colleges in the U.S. completing project ahead of schedule.- Developed custom application to uninstall software silently and remotely that is used throughout the Bureau of Indian Affairs. -
It SupportIdaho State University College Of Business 2007 - 2009Pocatello, Id, Us- Designed and built numerous web applications currently being used by Idaho State College of Business students.- Consolidated servers using virtualization to achieve a 75% reduction in rack space, power, and cooling.- Dramatically improved deployment speed by implementing automated deployment solution using Ghost, PXE, and MDT.
Mark Studer Skills
Devops
Software Development
Windows Server
Microsoft Sql Server
Information Security
Active Directory
Sql
System Administration
Powershell
Html
Troubleshooting
Operating Systems
Windows 7
Javascript
Microsoft Exchange
Hyper V
Technical Support
Computer Hardware
Mysql
Windows
System Center Suite
Css
Lync Server 2010
San
Emc Sans
Asp.net
Php
Jquery
Information Assurance
Software Design
Data Center
Hp Procurve Networking
Ccna
Asp.net Mvc
Database Design
Mac Os X
Networking
Agile Methodologies
Management
Mark Studer Education Details
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Idaho State UniversityComputer Information Systems
Frequently Asked Questions about Mark Studer
What company does Mark Studer work for?
Mark Studer works for Compex Legal Services
What is Mark Studer's role at the current company?
Mark Studer's current role is Engineering Leader / Architect.
What is Mark Studer's email address?
Mark Studer's email address is ms****@****ise.org
What is Mark Studer's direct phone number?
Mark Studer's direct phone number is +120833*****
What schools did Mark Studer attend?
Mark Studer attended Idaho State University.
What skills is Mark Studer known for?
Mark Studer has skills like Devops, Software Development, Windows Server, Microsoft Sql Server, Information Security, Active Directory, Sql, System Administration, Powershell, Html, Troubleshooting, Operating Systems.
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