Mark Studer Email & Phone Number

Torrance, California, Us

- Responsible for taking over engineering team in disarray and rebuilding- Built from ground up entire SDLC process including: Planning, Development, Testing, Deployment, Monitoring, Support, Incident Management, etc.- Moved entire platform from manual deployments to physical server 2012 boxes to fully automated deployments on virtualized infrastructure- Implemented support tracking system and decreased ticket volume by 57.3%- Reduced outages by 93.5%- Reduced failures by 89.9%

Irvine, Ca, Us

- Responsible for strategy, product roadmap and client insights program across the organization.- Created and implemented engineering strategy and architecture to combine products and teams into a single cloud platform.- Architected and helped build the foundations for Ephesoft cloud platform.- Took over management of IT and Operations teams and helped reduce unnecessary hosting costs by > 30% by improving efficiency of resources.

Irvine, Ca, Us

- Built in house development team and processes from scratch.- Built Industry leading AI team producing multiple novel patented technologies.- Implemented agile processes and continuous delivery pipeline releasing software to production 10+ times a day.- Architected and built new Semantik Invoice Product from scratch on the AWS platform.

Boise, Idaho, Us

- Migrated entire product operations to the Azure Cloud with zero downtime while reducing operating costs by 70%.- Migrated organization from on premise to o365 cloud.- Simplified and streamlined IT operations to reduce costs and speed up productivity.- Spearheaded effort to create GRC system for managing HITRUST audit.- Created a centralized help portal and converged 7 teams on a single tool / experience for the organization while adding self-service capabilities.- Always exceeded 99.9% SLA on Operations availability.- Worked with architecture team on serverless initiatives to improve scalability while reducing costs.- Partnered with Data Operations to onboard and foster a culture of data using self-service tools like Power BI and New Relic.

Boise, Idaho, Us

- Implemented continuous deployment technology- Always exceeded 99.9% SLA on Operations availability- Fostered infrastructure as code mentality and led team on shifting to code first implementations.- Architected Azure product environments and migrated dev / test to increase availability, serviceability, and reliability while reducing costs and maintenance.- Spearheaded migration to PaaS offerings to drive down OpEx costs by >30%.- Improved knowledge sharing, communications, and self-service through improved processes, tools, and partnerships with other business units.- Implemented security measures across the entire organization achieving HITRUST certification.

Boise, Idaho, Us

- Implemented a DevOps / Infrastructure as Code culture and onboarded software engineering processes.- Architected and built local development and testing tool for Chef to rapidly speed up the development lifecycle and improve quality. (Test Kitchen ++, before it existed)- Built out continuous deployment pipelines increasing deployment rate from one manual deployment per day to hundreds of fully automated deployments to Test.- Increased production deployments from once a quarter to ~20 a week.- Spearheaded the creation of a deployment API allowing us to offer deployments as a service to internal engineering departments.- Built up initial SecOps practice and tool sets.- Standardized and automated processes and systems to allow for a microservice architecture increasing applications and databases by 10x without increasing staff and eliminating human error.- Built DBA tiger team and drove 100x improvement in resource utilization for major databases through custom automation to catch implicit conversions and index improvements.- Built automated system to create offline Chef installers for self-hosted clients.- Secured initial HITRUST certification for production environment.- Always exceeded 99.9% SLA on Operations availability.

Boise, Idaho, Us

- Implemented security improvements throughout organization {Network Infrastructure (SSH, SFTP, etc.), DMZ, Password Policy (Storage, Sharing, Reusability), Antivirus (Client & Server), Next Generation Firewall, Automatic Deployment of Security Updates, SSL/TLS Improvements, Datacenter Monitoring, POLP (Least Privilege)}.- Managed and implemented relocation of fiber connections with TW Telecom to primary datacenter allowing faster access, improved building to building bandwidth, and sustained availability during power outages.- Built private cloud to allow easy access and self-service for application administrators and engineers.

Peania, Attica, Gr

- Sole developer for both idaholottery.com and montanalottery.com with around 700,000 visitors each month.- Rebuilt flash components in native HTML / CSS / JS.- Created RESTful APIs for automating updates of lottery numbers and synchronization between backend systems.- Built mobile site for montanalottery.com.- Introduced source control system.

Bethesda, Maryland, Us

- Selected and then led on behalf of the CIO for the Bureau of Indian Affairs the largest two network migration and datacenter consolidation projects in the Bureau.- Planned, coordinated, and implemented migration and datacenter consolidation of the two Bureau of Indian Education colleges in the U.S. completing project ahead of schedule.- Developed custom application to uninstall software silently and remotely that is used throughout the Bureau of Indian Affairs.

Pocatello, Id, Us

- Designed and built numerous web applications currently being used by Idaho State College of Business students.- Consolidated servers using virtualization to achieve a 75% reduction in rack space, power, and cooling.- Dramatically improved deployment speed by implementing automated deployment solution using Ghost, PXE, and MDT.