Mark Sullivan Email & Phone Number

London, Gb

London, Gb

London, Gb

London, Gb

London, Gb

London, Gb

I am responsible for delivering projects for Havas People across a number of agency disciplines and ensuring the delivery of these projects is done in an efficient and effective manner. The types of projects I am involved with include (but are not limited to) eLearning builds, App builds, Artwork production, incentive programmes, print production, event production, web builds and resourcing. My responsibilities include: Project Management• New Process development, in collaboration with the Programme Director and other senior agency colleagues • Process review and optimisation• System assessment and utilisation• Liaison with key stakeholders on all project management issues/opportunities • Liaison with clients • Contribution to new business pitches and proposals Integrated Project Management• Workload planning, prioritisation and management• Project plan development • Assessment of project requirements • Liaison with Traffic team on resource bookings • Quality assurance including user acceptance testing• Progress reporting• Budget Management including tracking project profitability • Liaison with key Account Team staff on all issues/opportunities relating to their clients Team Management• Supporting the Programme Director with the management of freelance resource as required• Mentoring junior team members on project management best practices • Mentoring junior team members on finance processes and budget management • Sharing knowledge and experience with other team members

London, Gb

Strategising, implementing and managing staff incentive schemes for a large UK automotive manufacturer. I also oversaw Taxed Award Scheme administration and report to HMRC on behalf of various clients in respect of any awards made via their incentive programmes. My duties included: - Updating incentive platform with new learning material/articles and important messages - Drafting communications on behalf of the client - Working with our external supplier to tight budgets, deadlines and specifications, whilst ensuring a smooth transition and maintaining good site traffic and engagement levels - Financial management of designated projects including purchase orders, invoicing, forecasting and creating budget & revenue trackers - Maintaining client relationships & adding value where possible with ideas and suggestions - Building quarterly review presentations and presenting them to the client - Hosting workshops in order for stakeholders to understand their Taxed Award Scheme Responsibilities - Answering any queries related to Tax Award Schemes - Scoping new business opportunities - Management of co-workers in delivering work for the client - Briefing internal departments; creative, digital, traffic, developers - Briefing external partners; suppliers, other agencies

Leeds, England, Gb

My role at NG Bailey was to Project Coordinate cabling jobs in Royal Bank of Scotland Buildings across the UK & Ireland.Duties included: - Managing the Outlook inbox, dealing with a high volume of emails such as raising new job requests- Investigating & answering any queries - Sending out job quotes - Responding to phone calls from the Resource Management Centre (RMC), cabling engineers, Project Managers and clientele in relation to a wide range of issues- Scheduling cabling engineers for different jobs of different levels of criticality, arranging security access (CMR) for cabling engineers in RBS buildings throughout the UK & Ireland, passing on information from our engineers to the client - Converting Purchase Orders to send on to the account team

London, Gb

My role at Private Bank C Hoare & Co was to support the team of Relationship Managers.Duties included: - Dealing with a wide variety of customer queries in relation to their bank accounts over the phone and in person, whilst always achieving the highest level of customer service- Prioritising high volumes of workload whilst abiding to a 24hr work turnover - Helping the team when taking over the banks new ‘Online Banking’ system and dealing with troubleshooting and general queries from customers - Liaising with our offshore banking services at Bank Julius Baer and Royal Bank of Scotland International in regards to funds held there by us on our customer’s behalf