Responsible for the learning and development of all staff, from new joiners to established senior management, within the award wining Fenn Wright business.

New Residential Property Industry Website (Sales & Lettings). Responsible for day to day management and running of the website. Responsible for concept and design of site and materials, including- Interactive complaints handling system with 3rd party access (TPO), writing of distance study material and exams. Also responsible gaining Centre Accreditation and Centre Approval with City & Guilds and for creating a new Industry based Level 2 and 3 qualifications in professional property… Show more New Residential Property Industry Website (Sales & Lettings). Responsible for day to day management and running of the website. Responsible for concept and design of site and materials, including- Interactive complaints handling system with 3rd party access (TPO), writing of distance study material and exams. Also responsible gaining Centre Accreditation and Centre Approval with City & Guilds and for creating a new Industry based Level 2 and 3 qualifications in professional property sales..Also responsible for consultation, general guidance or advice on training, legal, complaint and sales matters within Countrywide EA. Show less

Responsible for design and delivery of Learning & Development within Countrywide Land & New Homes, Countrywide Property Auctions and various Estate Agency Subsidiaries at all levels.

Responsible for recruitment, development and performance of staff across 7 branches. Also responsible for design and delivery of learning & development for all levels across the whole business.

Deliver learning & development from a training center for 3 Countrywide subsidiaries (160 Branches) across London, Essex, Herts, Suffolk. Also responsible for supporting MDs with appraisals and recruitment.

Started career as office junior within a 36 office independant business which was then taken over by the UK largest Estate Agency (at that time). Head hunted by independant and eventually became a Branch Manager with additional responsibility for the creation and overseeing of a Country Homes division.