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Seasoned Product Management & Operational leader with a background in scaling digital products. Well versed in the full software development lifecycle on a macro and micro level. Product-wise I guide teams through discovery, to launch & maintenance, and growth stages. When I say teams I mean users, colleagues, designers, developers, marketers, the c-suite... you name it. I'm drawn to solving user needs with smart UX, and appreciate software quality as much as delivery speed. My natural ability to align various stakeholders on shared visions has allowed me to succeed as a PM. Working across mobile and web, I've led product discovery, and rapid prototyping to better prepare design & development teams to deploy enterprise and consumer software. My product breadth includes and is not limited to:•Early stage PoC to large, complex product launch•0-1; and from prod to sunset•Apps with > 1,000,000 installs/downloads•Consulting/Agency relationshipsDay to day: I work with developers, designers, & marketers to build and launch enterprise and consumer software. I tie product decisions back to biz goals & I have advanced leadership skills. I'm doing my job well when I turn requirements into workable chunks for people much smarter than me to make testable. I continually lean in with:•Design Thinking•Data•User-research•Soliciting Buy-in and alignment•Wireframing•Rapid Prototyping•Continuous delivery •Rinse, repeat... rinse, repeat---"Difficult takes a day, impossible takes a week.""You can't get this game from no TED Talk." (If you know who said either of those... we'd be friends)---I can usually be found waxing poetic about business, sneakers, sports, rap music, and global markets. Let's talk. You can always follow along at my website.
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Product Operations ManagerUpsNew York, Ny, Us -
Product ManagerKith Jul 2023 - Apr 2024Brooklyn, Ny, UsKITH is the leader in global fashion, footwear, lifestyle and collaborative product releases. Through it's chain of 12+ retail locations, massive eCommerce offerings, and modern slick mobile apps the company has set the standard for fashion and culture. -Accessibility -Internal tools -Product Discovery -
Product ManagerRoadrunner Recycling May 2022 - Mar 2023Pittsburgh, Pa, UsRoadRunner manages end to end waste & recycling solutions for businesses large and small. "Recycle more. Spend less."-Led 2 product initiatives: a customer access portal & a suite of Enterprise features within the core platform.-PM'd new design system library-Documentation: business process, product process, development tix-Roadmap/Backlog management: Epics, stories, bugs-Research: Story mapping, User interviews, User testing, market-Business Requirements-Figma, Jira/Confluence -
Senior Product ManagerSneakers Apps Jun 2021 - Jun 2022New York, Ny, Us -
Product ManagerSneakers Apps Jul 2020 - Jun 2021New York, Ny, UsMobile app discoveries, user personas, prototyping, user testing, roadmap creation/management, QA testing/planning, product launch, agile approach to all projects/products Native mobile design and dev managementCross platform mobile design and dev management -
Product ManagerRoko Labs Oct 2018 - Jul 2020New York, Ny, Us-Managed the build and launch of software products for clients-Responsible for full software development life cycle-Research, competitive analysis, prototyping, wireframing-User-centered design-Business requirements and sprint planning/management -
Program ManagementPeloton Interactive Apr 2018 - Jul 2018New York, UsBeta tests for 2 new products, each with a software and hardware component.User interviewsUsability testing for iOS appQA testingBug reporting and tracking -
Product ManagerNew York Shipping Exchange (Nyshex) May 2017 - Feb 2018New York, Ny, UsNYSHEX was a pre-revenue startup that built a digital exchange for the global ocean freight business. I was responsible for developing & strengthening the buy-side user journey and experience from acquisition > onboarding > trading. Helping NYSHEX acquire it's first 0-50 customers I worked with sales, marketing, design, and product. -Drove buy-in from multiple stakeholders for product redesign & updates-Introduced & owned a conversational marketing chatbot that reduced sales cycles and lead to close time by 75%-Developed sales & marketing automation-Google Analytics -
New York City ManagerShyp Sep 2015 - Jan 2016San Francisco, Ca, UsShipping made easy: Shyp (used to) pick up, package, and send your stuff for the lowest price. -Managed a staff of 30+ across 2 operations groups (couriers & warehouse techs)-Owned city performance, and KPIs -Led initiatives to drive exceptions down, and improving customer-facing pick up to ship time-Managed outside relationships with vendors (Fleet, Real Estate, HR, Staffing) -
Business Operations ManagerSuccess Academy Charter Schools 2014 - Aug 2015New York, Ny, UsSuccess Academy is redefining what’s possible in public education. The dual mission is to: Build exceptional, world-class public schools that prove that all children from all backgrounds can succeed in college & life; and serve as a catalyst & national model for education reform and help change public policies that prevent so many children from having access to opportunity.-Managed day to day operations for an inaugural elementary charter school of 200+ Kindergarten and First grade students. -Responsible for staff and student safety, campus technology, all on/off campus events, $500k + annual budget, community & co-located school relationship management, & staff development. -
Operations ManagerGwynnie Bee Apr 2013 - Oct 2014New York, New York , UsGwynnie Bee is an online women’s clothing subscription service for sizes 10-32. Start renting your wardrobe today with free shipping and unlimited exchanges.-Managed a staff of 50+ for the operations group in eCommerce space
Mark Sweeney Skills
Mark Sweeney Education Details
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Binghamton UniversityAnd Law -
Product SchoolSoftware Product Management
Frequently Asked Questions about Mark Sweeney
What company does Mark Sweeney work for?
Mark Sweeney works for Ups
What is Mark Sweeney's role at the current company?
Mark Sweeney's current role is Product Operations Manager.
What is Mark Sweeney's email address?
Mark Sweeney's email address is mj****@****ail.com
What is Mark Sweeney's direct phone number?
Mark Sweeney's direct phone number is (646) 480*****
What schools did Mark Sweeney attend?
Mark Sweeney attended Binghamton University, Product School.
What are some of Mark Sweeney's interests?
Mark Sweeney has interest in Fashion, Economic Empowerment, Education, Global Markets, Arts And Culture, Science And Technology, Fitness, Sports, Disaster And Humanitarian Relief, Whitey Bulger.
What skills is Mark Sweeney known for?
Mark Sweeney has skills like Equities, Trading, Start Ups, Leadership, Product Management, Management, Product Requirements, Data Analysis, Seo, Wireframing, Google Analytics, Python.
Who are Mark Sweeney's colleagues?
Mark Sweeney's colleagues are Everett Leach, Visiene (V-Cien) Douangprachanh, Mia Calderari, Roger Sanchez, Michelle Perkins, Camille Schalka, Mohammed Bawazer.
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