Mark Swinden work email
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Mark Swinden personal email
A multi award winning retailer with over 20 years of experience including the last 10 years as either a Flagship Store Manager, District Manager, or General Manager, I have forged a track record and reputation for building superb sales teams and excellent retail operations. I believe in providing the customer with an outstanding journey that includes superb service, flawless Visual Merchandising, a collaborative Marketing story and seamless operation. I have managed multi site operations across multiple markets including London, Denmark and Ireland. I have also managed the largest single site retail units in the Aldo business. I am lucky to the have been the leader in almost every size turnover of operation across my journey from a 0.5 million GBP turnover store to a 7 million GBP turnover store and can now share my experiences and problem solve every kind of challenge. I am incredibly passionate about people. I believe that the number one way to have a successful retail business is by ensuring that your team are not only well trained, but also challenged, stimulated, satisfied, happy, and with a clear vision of the expectations of the business and a future plan. I work hard to ensure that everyone has the chance to reach their full potential. The business must have great staff retention and the teams must be taken on a journey. I lead by example and never ask anyone to do anything I am not willing to do myself. I take great pride in being ‘the first man in’. From taking over in established Flagship units, to short term re building projects, to ‘starting over’ and re building our UK and Ireland business from ‘the ground up’ after administration and Franchise purchase, I have faced and shown an aptitude to overcome the most daunting of challenges. I have relentless commitment and live by the saying ‘own your business’. I am extremely creative with managing staffing levels and enjoy a challenging obstacle. I have experienced a full spectrum of situations throughout my career and always to take the opportunity to learn gratefully.
Lm Brands
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Uk Operations Manager - Aldo UkLm Brands Apr 2024 - Present
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General Manager - Aldo Uk/IrelandBushell Investment Group Jan 2022 - Sep 2024Birmingham, GbPromoted to General Manager of our Aldo UK and Ireland Franchise for Retail Group UK (owned by Bushell Investment Group) in January 2022. -
Retail Group - Aldo Uk Regional ManagerBushell Investment Group Sep 2020 - Jan 2022Birmingham, GbEmployed as Regional Manager by Retail Group for Bushell Investment Group to operate the Aldo UK Franchise from September 2020 after the company entered into administration in May 2020. A successful reorganisation and rebuild after downsizing the retail business leaves us in a fantastic position to grow from 2021.
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District Manager - Central LondonAldo Group Oct 2018 - Aug 2020Montreal, Quebec, CaOwnership for 8 central London stores including our 4 Flagship operations, 2 Regular stores and 2 Clearance stores. Total turnover is £19 million with a head count of approximately 150. Responsibilities include setting and attaining the yearly ALDO UK business goal planning along with achievable strategies, tactics and measures. -
District Manager - DenmarkAldo Group Nov 2016 - Oct 2018Montreal, Quebec, CaA 2 year role that relocated me to Copenhagen with the mandate of rebuilding and reinvigorating our previously ‘franchise partner’ owned business. ALDO Denmark compromised of 6 stores with a total turnover of £4 million and a headcount of 50. My role included total responsibility for all aspects of the retail operation including budget deliverance, salary control, productive goal attainment, providing outstanding customer service, recruitment, training and development, quarterly reviews, visual merchandising, departmental feedback and analysis, competitive comparisons, and inventory control. All KPI’s, individual store budgets, salary costs and reduced staff turnover were improved during my time in the role.
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Flagship Store Manager, Oxford StreetAldo Group May 2016 - Nov 2016Montreal, Quebec, CaA 7 month ‘project’ to rebuild, reestablish and improve the team, train and develop for the future and improve sales and conversion in this £4.5 million turnover UK flagship store. My role was to hand over a solid team, with a succession plan, that was achieving Budget whilst maximising traffic with excellent service, visual presentation and operational efficiency. This was achieved.
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Flagship Store Manager, Stratford CityAldo Group Dec 2015 - May 2016Montreal, Quebec, CaA 6 month ‘project’ to reestablish and improve the team, results and operational efficiency of our Westfield Stratford Flagship store. This was a £2.5 million turnover store with a head count of 20.
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Global Flagship Store Manager, Oxford Street.Aldo Group Jun 2013 - Dec 2015Montreal, Quebec, CaIn 2013 I was promoted to Store Manager of Aldo’s Global Flagship store on Oxford St, London. This store was the largest and highest turnover store in the fleet with a targeted turnover of £7 million and a head count of 55-60. During my tenure I gained several awards including Manager of the Year, Recruitment and Training x2, and Visual Merchandising x2.
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Store Manager, Cabot Circus, Bristol.Aldo Group Sep 2008 - Jun 2013Montreal, Quebec, CaMy first role for ALDO was to open our store in Cabot’s Circus, Bristol including the recruitment and training of the entire opening team. The store was a £1 million turnover with a headcount of 15 and was the foundation for me to learn and display the leadership, recruitment ability, visual and operational skills along with budget and productive results that would allow me further opportunities within the company.
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ManagerOfficers Club Jun 2001 - Sep 2008London, GbBeginning as Store Manager in Cheltenham before being promoted to the South West Flagship Store in Bath which was a £1 million turnover store with a headcount of 10. My time working for this menswear clothing company also included a part time Area VM role and also a role representing the company in the marketing campaign for 2006 which included photo shoots for posters and displays used nationwide.
Mark Swinden Skills
Mark Swinden Education Details
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Lady Manners School -
University Of Gloucestershire
Frequently Asked Questions about Mark Swinden
What company does Mark Swinden work for?
Mark Swinden works for Lm Brands
What is Mark Swinden's role at the current company?
Mark Swinden's current role is Operations Manager - Aldo UK.
What is Mark Swinden's email address?
Mark Swinden's email address is ms****@****oup.com
What schools did Mark Swinden attend?
Mark Swinden attended Lady Manners School, University Of Gloucestershire.
What skills is Mark Swinden known for?
Mark Swinden has skills like Budget Deliverance, Salary Control, Excellent Visual Presentation, Management Recruitment, Inventory Management, Sales Trend Analysis, People Management, Commercial Awareness, Customer Relations, Trend Analysis, Management, Recruiting.
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