Mark Jacobs work email
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Mark Jacobs personal email
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Talent Acquisition Leader, with over 10 years' IT and Telecom Talent Acquisition experience. I'm a solid Technical Recruiter, with a good knowledge of Human Resources, strong sourcing skills, and experience with several Applicant Tracking Systems, including Bull Horn, Job Diva and Clear Company. I work hard on candidate experience because a positive recruiting experience shows candidates that I care. I completed a career in the Air Force and then went into the private sector where I’ve worked as a customer service engineer, telecommunications analyst, project manager, sales engineer on both the customer and the carrier side, NOC engineer, recruiter and talent acquisition leader.I specialize in senior level IT and network engineers, solutions architects, software developers, PM's, Sales and Leadership Executives. I also recruit operations and installation technicians. Recent Achievements: Proposed and selected a new background verification company. Trained new recruiters, took on more HR responsibilities, functioned as Recruitment Manager in director's absence, maintained a load of 20 requisitions, 60 submittals and 7.5 placements, per month. Exceeded self-imposed recruitment quota.Managed a recruiting team with responsibility for IT and Telecom recruitment. I wrote and/or rewrote every job description for two, large business units. Became the in-house expert on job descriptions and FLSA classifications. I also successfully recruited Sales Executives.Developed successful recruiting campaign for Central Office Technicians. Built an installation team model which paired experienced and entry-level technicians. The customer was very pleased with our solution; we now have new, national CO maintenance opportunities.International: Placed engineers and PM’s for customer in Mexico. Recruited engineers from all over North America, India, China and other parts of Asia. Made an executive level direct hire of our in-house attorney. Learned legal terms and how to identify the correct skill set to satisfy local management and senior level executive managers in Europe and Asia. Personal: I'm a prolific reader. I read up to 40 books in a year on a variety of subjects. I volunteer in schools and with the Frisco Miracle League. I teach Sunday school and I'm a Toastmaster.Specialties: Technical Recruiting; LinkedIn Recruiter, management, writing job descriptions, qualifying candidates, training; developing internal processes, staff coordination, stepping up into a role that is outside my comfort zone; extemporaneous public speaking
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Ta ManagerGlow NetworksPlano, Tx, Us
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Sr. RecruiterGlow Networks Apr 2020 - PresentDallas, UsThe change for this position is that Glow Networks is no longer owned by CSS Corp. We are now part of The Altruist Group which consists of Secova, TMPW Direct and Glow Networks. Our recruiting mission continues with emphasis on telecom recruitment and we have expanded into supporting our sister companies with their IT and general recruitment needs. Our customers and candidates will continue to receive excellent, and in some cases improved, support. Check out the Careers page on the link below.
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Sr. RecruiterCss Corp Dec 2019 - Apr 2020Plano, Texas, UsI'm recruiting senior level network engineers and project managers for the core side of the telecommunications industry. My customers include major equipment OEM's and service providers. The titles I place are things like Network Consulting Engineer, Resident Engineer, PCRF Engineer, Software Engineer and Project Manager. I look for experience with IP Networking, Optical Networking and network core functions. -
Talent Acquisition ManagerFusion Solutions, Llc Jun 2019 - Dec 2019Plano, Texas, Us• Recruited Telecom Tower Techs, Field Engineers and construction managers with specific, major OEM qualifications. • Managed the technicians and engineers that I recruited; verified time sheets, ensured workload and schedule were within guidelines, coordinated travel pay • Used social media, including Facebook and LinkedIn, mass email and text messaging campaigns, and phone calls to reach and recruit candidates. -
Team LeadNetworkers Dec 2018 - Apr 2019Jaipur, Rajasthan, InNetworkers is part of Gattaca PLC, and we are focused on Telecom and IT Recruitment. I’m Team Lead for a group of Technical Recruiters and we support the Sales and Business Development folks with talent acquisition for our customers.The positions I’m working on are typically Solutions Architects, Senior Software Engineers, Software Developers and, Project Managers. I also work on sales and leadership positions and, some telecom roles as well. Our customers include OEM, large enterprise and Service Provider customers. -
Lead Technical RecruiterCss Corp Mar 2011 - Nov 2018Plano, Texas, UsGlow Networks was purchased by CSS Corp in 2010 and eventually renamed Network Services. We are now part of an internationally recognized IT Services company. I manage a specialized technical recruiting team focused on finding and qualifying IT and Telecom candidates, before submitting them to our customers. The positions we seek to fill are typically Senior Software Engineers, Software Developers, Project Managers, CCIE level IP Networking engineers, RF engineers and telecommunications core network engineers. We also work on internal sales and leadership positions. Our customers include OEM, large enterprise and Service Provider customers. Team Recruiting responsibilities have recently expanded to IT as well as telecom and we are now supplying software engineers and enterprise level network engineers to our customers. • Managed a team of 3 Technical Recruiters, including one remote contractor• Resolved problems with an under-performing team member; prevented disciplinary action• Obtained official recognition and a substantial salary increase for one of my recruiters who had demonstrated long-term, superior performance and, overall team support• To date, I’ve led the TX Recruitment Team to 49 placements, during this fiscal year• Personally sourced and placed 121 candidates with the company over the last 12 months. • Performed technical assessments normally done by a technical panel for NOC Candidates• During a difficult staff downsizing, I worked closely with the HR Manager and administered a Skill Knowledge Test to a random sampling of technicians as a control group. I then administered the same test to employees being considered for rehire. Results of the test were used by HR for
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Noc Engineer, And Technical RecruiterGlow Networks Nov 2007 - Mar 2011Dallas, UsI started with Glow Networks as a Network Operations Center (NOC) Engineer working with the ATT U-Verse IPTV network monitoring systems. After that position ended I was offered the opportunity to be a technical recruiter. I had never done it before so, I was a little apprehensive at how well I would do.I decided to take a different approach than most recruiters had taken with me. They mostly asked, "Are you available? What's your rate?" before they knew who I was or, if I would fit the opening. That approach struck me as being unprofessional and rather ignorant, Before I called a candidate for an open position, I took the time to learn the technical terms and protocols on the resume and in the job description. Why would I ask about IP Networking if I didn't understand the OSI model or know the difference between a CCNA and a CCIE?I target highly qualified telecommunications and data communications experts for contract or permanent positions. Typical job candidates have a BSEE, MSEE or comparable degree, CCNP, CCIP or CCIE and at least 5 years experience.Our customers include all the major carriers and manufacturers such as Cisco, ALU, Ericsson and Genband. We also support optical network equipment manufacturers such as Infinera and Ciena.
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Network Operations EngineerAlcatel-Lucent Nov 2005 - Nov 2007Espoo, Southern Finland, FiNetwork Operations Center engineer. We performed Tier 1 & 2 support for several OC192 networks, after hours NOC for San Francisco Int'l Airport, supported the Atrium 5020 Wireless Soft Switch for domestic and Int'l customers. -
Sales EngineerThe Maynard Group 2004 - 2005Soquel, California, UsIn this position I designed solutions for customers using the NEAX 1000 and 2000 PBX and the NEC Electra Elite Key System. I also designed some structured cabling, local and long distance service plans for customers. I did a little business development, too.I assisted the sales reps with quote generation and helped them to prepare sales packages. Many times I would visit customer sites with the sales rep to answer questions from the IT guy. I also made the occasional service call.My manager and the company's owner was and is Dean Maynard. To this day I think very highly of him both as a man and as a telecommunications professional. He knows more about telephone systems, regardless of the technology used, than anyone I've every known. If you need a phone system, talk to Dean. -
Sales EngineerTelepacific Communications May 2000 - Jun 2004Los Angeles, Ca, UsI provided the reality check for sales reps in both the direct sales and the agent channel. I was the technical expert on the sales team, able to consult about T1 applications, PRI, voice and data, DSL. The customer and sales rep could then choose the best product to meet customer needs and the sales engineers could determine the best way to deliver the service the customer wanted. I conducted many site surveys and also performed several installations for customers when an interconnect company was not available. I also consulted with our agents on products and delivery.I also used to teach to other sales engineers about T1 technology and applications. I've always believed that if you understood the theory, you could also understand the application. I used to challenge new Sales Engineers with the statement: "You're being paid to be an engineer. Act like it." None of us were degreed engineers but all of us knew our technology and how to make it work for the customer.I had one of the best managers I've ever had, Vicki Finch. She was an excellent manager and really understood how to get the most out of her people. -
Sales RepStaples Communication Oct 1999 - May 2000I tried being a "for-real" sales rep. The idea was to sell PBX systems and long distance plans and make a lot of money off of those big commissions.This is where I learned that being a very good sales engineer does not automatically make you a good sales rep! I failed miserably. But, I also learned some of the most valuable lessons of my business career: 1. Nothing happens until somebody sells something.2. You have to be willing to take on some risk in order to earn the desired level of reward.3. Economics, not technology, drives business deals.4. Salesmen are money/quantity motivated; engineers are motivated by process and quality. A successful organization has to have both.The company has long since gone out of business.
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Customer Service EngineerSunrise Telecom 1997 - 1998Fremont, Ca, UsThis was my first job after retiring from the Air Force. Sunrise made a very nice little hand-held T1 test set and it was my job to see to technical customer service requests and handle Return Material Authorizations for upgrades and maintenance to the test sets. I got to be something of an expert on T1 circuits and testing while I worked here. This was my first exposure to an international work-force. We had a lot of engineers from Taiwan and China and most of our assembly technicians were from Vietnam. One of the best jobs I had there was training the staff for ISO 9001 Certification. We had to work hard to overcome some real language barriers. -
Technical SergeantUsaf Mar 1977 - Apr 1997Randolph Afb, Tx, UsWhen I joined the Air Force, I couldn't tell a fuse from a firecracker. I went to Tech School at Keesler AFB, MS, then onto my first assignment in the UK. I ended up spending 20 years in the USAF, retired in 1997. My biggest leasson for the Air Force was to "Aim High," the Air Force Motto. If you shoot for the stars and miss, at least you'll hit the moon and know that you tried to do something. As far as experience goes:Telephone switching, microwave radios, tropospheric scatter, modulation and multiplexing, copper, fiber and satellites. I did all this stuff in both a fixed and a mobile environment. I served in Desert Storm but it was all over but the crying by the time I got there.I worked as a Technical Controller, Training Non-Commissioned Officer (NCO), Assistant Non-Commissioned Officer in Charge (NCOIC) and NCOIC of the Tech Control Facility. I retired as NCOIC of the Base Chapel, Moffett Field, CA.I think that my best manager was Major Art Haubold, the Base Public Affairs Officer at Onizuka Air Force Base, CA. He knew how to give subordinates an opportunity to succeed while holding them accountable for the project.It was a good career, about half of it spent overseas.
Mark Jacobs Skills
Mark Jacobs Education Details
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Columbia CollegeIndependent Studies -
Community College Of The Air ForceElectronics Systems Technology
Frequently Asked Questions about Mark Jacobs
What company does Mark Jacobs work for?
Mark Jacobs works for Glow Networks
What is Mark Jacobs's role at the current company?
Mark Jacobs's current role is TA Manager.
What is Mark Jacobs's email address?
Mark Jacobs's email address is ma****@****orp.com
What schools did Mark Jacobs attend?
Mark Jacobs attended Columbia College, Community College Of The Air Force.
What are some of Mark Jacobs's interests?
Mark Jacobs has interest in Christianity, Children, Home Improvement, Counseling New Fathers, Reading, Disaster And Humanitarian Relief, Golf, Singing Bass In The Choir.
What skills is Mark Jacobs known for?
Mark Jacobs has skills like Telecommunications, Networking, Wireless, Technical Recruiting, Ip, Cisco Technologies, Switches, Management, Wireless Networking, Computer Network Operations, Talent Acquisition, Vendor Management.
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