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Mark Taylor Email & Phone Number

Service Delivery Manager at Nectar Group
Location: Canterbury, New Zealand, New Zealand 8 work roles
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Current company
Role
Service Delivery Manager
Location
Canterbury, New Zealand, New Zealand
Company size

Who is Mark Taylor? Overview

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Quick answer

Mark Taylor is listed as Service Delivery Manager at Nectar Group, a company with 15 employees, based in Canterbury, New Zealand, New Zealand. AeroLeads shows a matched LinkedIn profile for Mark Taylor.

Mark Taylor previously worked as Managed Services Specialist at Ricoh New Zealand Limited and Customer Success Lead at The It Team (New Zealand).

Company email context

Email format at Nectar Group

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Nectar Group

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Profile bio

About Mark Taylor

A committed, dedicated, driven individual, I am dedicated to getting it right – on time, every time. I am able to make logical decisions, having considered all relevant information, alternative solutions and the broader implications of proposed actions. I take a considered, stepped and systematic approach to work, monitoring progress on tasks and reprioritising to take account of changing circumstances. I function well in a pressurised environment, remaining calm, confident and maintaining my sense of humour, even in difficult situations. I demonstrate a focused approach to providing a service, through personal commitment to my employer and their business. I work with energy and enthusiasm, and am determined to achieve results and identify opportunities for continuous improvement, even if this means challenging the status quo. I am committed to building effective customer relationships based on trust, flexibility and a professional approach and I am able to deal confidently with any type of issue. I possess excellent people skills and am able to negotiate effectively and communicate at all levels. I am keen to share knowledge, experience and ideas with others. I am comfortable taking responsibility for my own development and that of my team, seeking out and acting upon feedback concerning my department’s performance. I positively embrace change, accept new approaches and maintain my effectiveness in situations of uncertainty. I take a flexible approach to work and encourage others to do so.

Current workplace

Mark Taylor's current company

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Nectar Group
Nectar Group
Service Delivery Manager
Canterbury, New Zealand
Employees
15
AeroLeads page
8 roles

Mark Taylor work experience

A career timeline built from the work history available for this profile.

Service Delivery Manager

Canterbury, New Zealand

Managed Services Specialist

Current

Christchurch, Canterbury, New Zealand

My role at Ricoh is to guide customers on the journey to a successful outcome when outsourcing their IT support. This comprises of initial consultation, demonstrating how the Ricoh solution will align with their business goals, and crafting a support framework that delivers the right level and benefits for them. Further, I take an active part in the.

Jun 2023 - Present

Customer Success Lead

Christchurch, Canterbury, New Zealand

Leading a team of four Customer Success Managers, I engage and nurture our Strategic Clients to ensure retention, and encourage technology progression. In addition, I have developed processes to track metrics for both the customer and the team's success. I also coach my individual team members to achieve their performance goals, and mentor them in their.

Oct 2018 - Jun 2023

Customer Success Manager

Christchurch NZ

The I.T. Team are an I.T. services provider, specialising in I.T. support and cloud solutions. Their client base extends throughout New Zealand, and they also maintain clients in Australia, Singapore and Europe. I am responsible for managing the wellbeing of a range of clients throughout NZ. In addition to this I support the sales function for both.

Oct 2012 - Oct 2018

Operations Manager

York, United Kingdom

  • Scarlett Abbott create and deliver creative communications and engagement strategies for business. They are an integrated communications agency, design studio and print hub, servicing corporate clients including BMW.
  • Collaboratively devising and executing communications and engagement strategies.
  • Developing and maintaining client relationships.
  • Managing the creative studio team.
  • Ensuring that my team’s productivity is maintained and prioritised according to business need.
  • Procurement of all printed collateral.
Jul 2010 - Apr 2012

Key Account Manager

Williams Lea

York, United Kingdom

  • Williams Lea is a global Business Process Outsourcing (BPO) company. Specialising in Corporate Information Solutions, they provide expert management of all printed and digital information that an organisation shares.
  • Key adviser to the client regarding the planning and execution of effective communications strategies.
  • Engineering innovative solutions to operational issues, identifying and implementing key learnings.
  • Meeting with clients to establish their business requirement and engineering an appropriate, efficient and cost effective solution.
  • Supporting the Client Services Manager and the Account Management team in developing relationships with client base.
  • Establish and review local communication strategies and challenge and change as appropriate.
Feb 2008 - Jul 2010

Royal Engineers, British Army

United Kingdom & Kenya

Jul 1992 - Sep 1998
Team & coworkers

Colleagues at Nectar Group

Other employees you can reach at nectargroup.co.nz. View company contacts for 15 employees →

FAQ

Frequently asked questions about Mark Taylor

Quick answers generated from the profile data available on this page.

What company does Mark Taylor work for?

Mark Taylor works for Nectar Group.

What is Mark Taylor's role at Nectar Group?

Mark Taylor is listed as Service Delivery Manager at Nectar Group.

Where is Mark Taylor based?

Mark Taylor is based in Canterbury, New Zealand, New Zealand while working with Nectar Group.

What companies has Mark Taylor worked for?

Mark Taylor has worked for Nectar Group, Ricoh New Zealand Limited, The It Team (New Zealand), Scarlettabbott, and Williams Lea.

Who are Mark Taylor's colleagues at Nectar Group?

Mark Taylor's colleagues at Nectar Group include Ashlee T., Daniel Doller, Bruno Eduardo Lima, Tom Gallant, and Jordan Jones.

How can I contact Mark Taylor?

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