Mark Tadrous Email & Phone Number

Doha, Qatar

Qatar

Planning and Organizing - planning all operational procedures, to plan and organize all recruitment, grow revenue and improving service and quality. • coordinating with the heads of sales, Finance, Production departments to ensure adequate coordination and operations implementation• Implementing departmental strategies and action plans in accordance with the resort’s strategic and sales plans• planning the yearly revenue target• planning and getting the desired cost price for products sold by the Group• planning on upgrading the standards within the Group• organizing and conduct interviews• project business opportunities in order to increase revenue• planning, developing and implementing formal training plans for personnel• regularly update the General Manager on all operations achievements and key issues Communication - Ensure all staff is aware of the goals and objectives of the Group and to achieve and maintain good relationship amongst the Group personnel.• To conduct weekly briefings to improve all aspects of the Group• To attend all other meetings as required by the administration team• To ensure and maintain good relations with members and suppliersBudgeting & Costing - To ensure that adequate funds are available for smooth operations and also to ensure adequate amount of resources • Delegate and control the departmental expense budget throughout the year• oversee budget preparation for the year• ensure the preparation of management team duties and rotas• implement methods to control wastage and over production• select suppliers with the most competent prices• ensure that the payroll doesn’t not exceed the budget• set the profit margin targets and achieve them• analyze potential costs• consider aspects of re-investment• co-ordinate and manage pricing strategies• analyze the market needs and trends• contribute to Sales improvement• ensure improvement in productivity across the Group

Doha, Qatar

In charge of a team of 26 sales reps, 5 Sales Supervisors and 5 sales officers and responsible for leading the developmentand implementation of all marketing programs and strategic sales activities. Also in command of ensuring that thecompanies and its customer goals are aligned and met.Duties:Develops Sales plans and budgets to achieve or exceed the annual sales objectives for the company. Monitor andcontrol the sales budget to ensure optimum utilization of resources  Managing staff levels to ensure that key target marketing areas are always covered. Generate sales of company products in the region through a team of salesmen in order to achieve or exceed the annualsales targetsConduct regular market visits to check route coverage, competitor activity and continuously search for newopportunities in order to increase sales Provide distributors and customers in the region with information about new or improved products and services inorder to improve sales in the region Develop and maintain an efficient distribution network to ensure the comprehensive availability of company’s productsand services across the region to achieve or exceed the sales targets Establish and ensure that all sales administration procedures relating to the region are properly implemented to supportthe sales teams in their efforts to accomplish the sales targets Identifying and monitoring the performance of competitors in the market place. In the field generating sales on a daily basis. Increased the total sales by 14% in 2015 Increased the sales in 1 st quarter 2016 by 10 % comparing with 2015. increased the sales in the 2 nd quarter by 15 % comparing with 2015.

Dubai, United Arab Emirates

Take Responsibilities of Food and Beverages, Check In,Check Out, Cashiering, Concierge & Guest ServicesTracking the cost, Developing the F&B selection & train the collegesTop of the quarter mentioned in Trip advisor (Raffles Dubai)Top of the quarter in the guest comments survey (Raffles Dubai)

Dubai, United Arab Emirates

Prepared for many events for leading Companies.Take Responsibilities of Maintenance, Housekeeping, Inventories & Cashiering.Handling Reservations.Representative of F & B Department in The welfare Community.

Doha, Qatar

Work as Bartender in L'wzaar seafood restaurant and departmental trainer (5 stars).Work as Waiter in L'wzaar seafood restaurant & Sukar pacha Turkish lounge (5 stars).Prepared for many functions like (Doha Film Fest., The Petroleum Congress, The International Opening for theAmphitheater etc)Made Bar Use Record for 4 outlets with explanation video.Made Cocktail Guide for 4 outlets.Achieve the best seafood Restaurant in Doha 2012 by Time Out Magazine.Giving training for the staff of 3 outlets in (how to handle your bar).