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@mitchell.com
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2 phones found area 619 and 858
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LinkedIn matched
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Mark Talob is listed as Lead Customer Success Manager at Mitchell International, a with 1672 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at mitchell.com, phone signal with area code 619, 858, and a matched LinkedIn profile for Mark Talob.
Mark Talob previously worked as Customer Success Manager at Mitchell International and TAC II at Mitchell International. Mark Talob holds Bachelor'S Degree, Computer And Information Systems Security from Itt Technical Institute-San Diego.
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AeroLeads found 1 current-domain work email signal for Mark Talob. Compare company email patterns before reaching out.
Mark Talob is a Lead Customer Success Manager at Mitchell International. He is proficient in English and Tagalog.
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A career timeline built from the work history available for this profile.
Greater San Diego Area
• Promote Mitchell Core Values• Lead Weekly Team Meetings to discuss Industry Trends, Workflow, Roadblocks • Weekly SalesForce reports: Provide/Update Team Goals• Assist with Team Projects• Train, Mentor, Coaches customer success members• OnBoard new team members
Greater San Diego Area
• Proactively identify and prioritize accounts based on perceived risk, potential growth, strategic value and renewal time frame.• Demonstrate a thorough understanding of the Mitchell International products, services, and best practices• Employ sales and retention strategies to up-sell and retain existing customers• Save potential cancellations using empathy, tact, and fair value incentives• Offer insight and best practices to help customers get more from Mitchell products and services• Fully accountable for Mitchell’s customer retention. Empowered to use your own discretion to retain the customer.• Work collaboratively with Solution Specialists and Account Managers to save the account.
Greater San Diego Area
• TAC MVP of the Year 2010 – received top recognition for resolving and having the most points issues per staff hour• Daily multi-tasking to resolve issues simultaneously for Insurance and Body Shops• Resolved claims using WebTracker for insurance companies (Allstate, Progressive, StateFarm etc)• Resolved escalated support tickets in a timely manner with 100% closing rate• Customer server migration with Mitchell products – moved Mitchell software’s existing data and deploy to new servers• SQL Scripts to resolve database problems – ran commands to fix corrupt tables• Trained employees – on new software development and proprietary products• Often served as department liaison by communicating with engineers, managers, developers, and other personnel outside of TAC• Maintained written procedures product enhancement and issues by providing software workflow and generated errors• Performed QA testing for Mitchell Software development by reviewing software standards to test performance through GUI
• Provided excellent customer service skillsHandled multiple tasks with pc and phone• Provided technical support voice services and high-speed Internet • Utilized Remedy Ticketing System / ACSR system for all help desk request• Troubleshot Windows and Mac operating systems• Resolved client technical issues• Resolve Tier 3 email related issues, IP conflict, and wireless modem calls• Interpreted technical instructions, follow schematic diagrams or flow-charts, analyze various equipment to define, resolve performance issues and be able to continuously learn and retain knowledge of new services and products being offered by the company
Other employees you can reach at mitchell.com. View company contacts for 1672 employees →
Suzi S.
Colleague at Mitchell InternationalSan Francisco, California, United States
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Alice Gittins
Colleague at Mitchell InternationalDraper, Utah, United States
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Michael Lee
Colleague at Mitchell InternationalSan Francisco Bay Area, United States
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Donna Demanty
Colleague at Mitchell InternationalOrange County, California, United States
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Sandra Milo
Colleague at Mitchell InternationalAnaheim, California, United States
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MJ
Megan J.
Colleague at Mitchell InternationalSan Francisco Bay Area, United States
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Jason Hodges
Colleague at Mitchell InternationalMobile, Alabama, United States
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Suzanne Kaus
Colleague at Mitchell InternationalEscondido, California, United States
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Madison Zaring
Colleague at Mitchell InternationalSalt Lake City, Utah, United States
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Serge Pirino
Colleague at Mitchell InternationalSan Diego, California, United States
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Quick answers generated from the profile data available on this page.
Mark Talob works for Mitchell International.
Mark Talob is listed as Lead Customer Success Manager at Mitchell International.
AeroLeads has found 1 work email signal at @mitchell.com for Mark Talob at Mitchell International.
AeroLeads has found 2 phone signal(s) with area code 619, 858 for Mark Talob at Mitchell International.
Mark Talob is based in San Diego, California, United States while working with Mitchell International.
Mark Talob has worked for Mitchell International and Time Warner Cable.
Mark Talob's colleagues at Mitchell International include Suzi S., Alice Gittins, Michael Lee, Donna Demanty, and Sandra Milo.
You can use AeroLeads to view verified contact signals for Mark Talob at Mitchell International, including work email, phone, and LinkedIn data when available.
Mark Talob holds Bachelor'S Degree, Computer And Information Systems Security from Itt Technical Institute-San Diego.
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