As President of Seabourn, the leader in ultra-luxury cruising and expedition travel, I am responsible for all aspects of the award-winning cruise line’s global business and operations, leading a remarkable and diverse team from over 90 countries.

Tamis Hospitality’s mission is to help hotels, resorts, cruise lines, and other hospitality businesses enhance guest experiences, optimize operations, and boost profitability through a people first culture. Key services: 1. Guest Experience Enhancement - Designing and implementing strategies that improve guest satisfaction, loyalty, and overall experience through personalized services, training using innovative data driven guest interaction models. 2. Revenue Management - Crafting customized revenue optimization strategies that balance pricing, demand, and occupancy to maximize profitability. The right business at the right time. 3. Brand Development and Marketing - Helping businesses create or revitalize their brand identity and marketing strategies to stand out in the competitive hospitality landscape.4. Staff Training and Development - Providing tailored training programs to upskill staff, ensuring they deliver authentic and friendly service while aligning with your company’s culture. 5. Sustainability Consulting - Assisting businesses in adopting sustainable sustainability practices that reduce their environmental impact while appealing to eco-conscious guests.6. Feasibility Studies and Market Analysis - Offering market research and feasibility assessments to guide strategic decision-making and new investments. Location, location, location. 7. Crisis Management and Recovery Planning - Supporting businesses in navigating crises, from financial downturns to public relations issues, with recovery plans that ensure the quickest recovery and long-term success.8. Operational Efficiency Consulting - Assessing and refining internal processes to streamline operations, reduce costs, and increase productivity while maintaining high service standards and focusing on what truly matters to your guests. Through a personalized and data-driven approach, Tamis Hospitality empowers hospitality businesses to thrive in a dynamic and ever-evolving industry.

Responsible for leading all global commercial and operational aspects of the company and the 1500 hotels served by 45,000 Aimbridge employees worldwide. The largest third party operator of Marriott, Hilton and Hyatt hotels globally.

Responsible for the global hotel operations on board 27 cruise ships served by 55,000 crewmembers. In addition, responsible for all of the onboard revenue departments on board the 27 cruise ships. Led the teams that launched six new cruise vessels from a hotel operational perspective.

Responsible for the global hotel operations on board 24 cruise ships served by 45,000 crewmembers. Led the teams that launched three new cruise vessels from a hotel operational perspective.

Four Seasons Newport BeachFour Seasons Resort NevisFour Seasons Biltmore Santa BarbaraFour Seasons Resort Las Colinas