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Mark Tanser Email & Phone Number

SC Cleared ITSM Service Operations and Delivery - ServiceNow CSA at Jigsaw24
Location: Nottingham, England, United Kingdom 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Jigsaw24
Role
SC Cleared ITSM Service Operations and Delivery - ServiceNow CSA
Location
Nottingham, England, United Kingdom
Company size
245 employees

Who is Mark Tanser? Overview

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Quick answer

Mark Tanser is listed as SC Cleared ITSM Service Operations and Delivery - ServiceNow CSA at Jigsaw24, a company with 245 employees, based in Nottingham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Tanser.

Mark Tanser previously worked as Business Analyst at Jigsaw24 and Manager Service Delivery at Dxc Technology. Mark Tanser studied at The University Of Sheffield.

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Email format at Jigsaw24

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Jigsaw24

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Profile bio

About Mark Tanser

Available immediately!Self-motivated and results-driven IT professional, with proven track record in driving business change, increased service management automation for both systems and processes.Working with and supporting over 800 companies including many Fortune 500/FTSE 100 businesses and key Public Sector functions such as Healthcare, Financial and Defence.Well versed in technical troubleshooting and engaging with internal teams and vendors to achieve highest availability of systems for customers.Working with teams in Americas, Europe and Asia-Pacific on a daily basis Driving efficiency where possible and always striving to deliver more with less resources

Current workplace

Mark Tanser's current company

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Jigsaw24
Jigsaw24
SC Cleared ITSM Service Operations and Delivery - ServiceNow CSA
nottingham, nottingham, united kingdom
Website
jigsaw24.com
Employees
245
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6 roles · 24 years

Mark Tanser work experience

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Business Analyst

Current
Jigsaw24

Nottingham, England, United Kingdom

Oct 2024 - Present

Manager Service Delivery

Dxc Technology

Nottingham City, England, United Kingdom

Achieved 98% Service Level Agreement adherence through continuous performance improvementOversight of ITIL processes - Incident, Change, Problem, RequestHired new team members through online interviews and technical challenges, training, developing and mentoring them to become highly valued colleagues.Reduced annual infrastructure expenses over $500K.

Aug 2018 - May 2024

Advisor Delivery Specialist

Dxc Technology

Nottingham, United Kingdom

  • Built EMEA based HP Service Manager instances from the ground up.
  • Developed Security and Instance audit procedures.
  • Working on high priority incidents to resolution often involving escalation to vendor level.
  • Worked on designing and implementing HPOM monitoring & RBA automation workflows across Service Manager Instances.
  • Worked on integration and customization projects within HPSM for Incident Management, Change Management, Event Automation & Request Management with various ITSM tools like Service Now, Remedy & Propel using SOAP, REST.
  • Worked on WSDL / SOAP Integration for Master data tools like UCMDB, ESL, Active Directory, Catalog Management.
Mar 2012 - Aug 2018

Service Delivery Consultant

Hewlett Packard Enterprise

Derby, England, United Kingdom

  • Built EMEA based Peregrine Service Center instances from the ground up.
  • Implemented the HP Digital Workflow toolset and proceedures
  • Working on high priority incidents to resolution often involving escalation to vendor level.
  • Worked on integration and customization projects within HPSM for Incident Management, Change Management, Event Automation & Request Management with various ITSM tools like Service Now, Remedy & Propel using SOAP, REST.
  • Setup and monitor SC Archiving business flow, webconsole and workflow processes to reduce live database size.
  • Worked in the Global L3 team working on escalated incidents and releasing updates and bug fixes for the global instances
2002 - 2012 ~10 yrs

Advanced System Administrator

Eds Corporation

Derby, England, United Kingdom

  • Deskside support and Systems administration for a large multi-national
  • Designed, Built and Supported hundreds of WinTel servers in a large data centre
  • Responsible for migration from Novell to Windows NT servers
  • National rollout of Y2K updates and patches for servers across the company data centres
  • Desktop builds and rollout for over 10,000 users
  • User administration of Active Directory
Mar 1998 - 2002

It Support

Powergen

Nottingham, United Kingdom

  • Supporting a site of 250 highly qualified scientific users in a small team of 4.
  • Responsible for deskside and back-end support for the whole site, VAX/VMS and Novell Netware
  • Designed the builds and rolled out the first desktop PCs on site.
  • Built and maintained Novell SFTIII server cluster.
  • Installed an early coax ethernet network and subsequently upgraded it to CAT5.
  • Managed the install and opening of a new building on site with a large server room.
Jun 1990 - Mar 1998
Team & coworkers

Colleagues at Jigsaw24

Other employees you can reach at jigsaw24.com. View company contacts for 245 employees →

AC Andy Cain Andy Cain Colleague at Jigsaw24 Nottinghamshire, England, United Kingdom, United Kingdom View → MF Martin Findlay Martin Findlay Colleague at Jigsaw24 Nottinghamshire, England, United Kingdom, United Kingdom View → KH Kyle Hodgkinson Kyle Hodgkinson Colleague at Jigsaw24 Ilkeston, England, United Kingdom, United Kingdom View → DW Dominic Walker De Roeck Dominic Walker De Roeck Colleague at Jigsaw24 Carlton, England, United Kingdom, United Kingdom View → PB Phillip Boettcher Phillip Boettcher Colleague at Jigsaw24 Nottinghamshire, England, United Kingdom, United Kingdom View → NM Nicola Marsden Nicola Marsden Colleague at Jigsaw24 Nottingham, England, United Kingdom, United Kingdom View → LC Lynsey Cover Lynsey Cover Colleague at Jigsaw24 United Kingdom, United Kingdom View → TF Tom Fuglesang Tom Fuglesang Colleague at Jigsaw24 United Kingdom, United Kingdom View → LP Lewis Patuzzo Lewis Patuzzo Colleague at Jigsaw24 Newark-On-Trent, England, United Kingdom, United Kingdom View → SR Samuel Rhodes Samuel Rhodes Colleague at Jigsaw24 Nottingham, England, United Kingdom, United Kingdom View →
3 education records

Mark Tanser education

Education record

Hind Leys Community College

Education record

Mark Rutherford Upper School
FAQ

Frequently asked questions about Mark Tanser

Quick answers generated from the profile data available on this page.

What company does Mark Tanser work for?

Mark Tanser works for Jigsaw24.

What is Mark Tanser's role at Jigsaw24?

Mark Tanser is listed as SC Cleared ITSM Service Operations and Delivery - ServiceNow CSA at Jigsaw24.

Where is Mark Tanser based?

Mark Tanser is based in Nottingham, England, United Kingdom while working with Jigsaw24.

What companies has Mark Tanser worked for?

Mark Tanser has worked for Jigsaw24, Dxc Technology, Hewlett Packard Enterprise, Eds Corporation, and Powergen.

Who are Mark Tanser's colleagues at Jigsaw24?

Mark Tanser's colleagues at Jigsaw24 include Andy Cain, Martin Findlay, Kyle Hodgkinson, Dominic Walker De Roeck, and Phillip Boettcher.

How can I contact Mark Tanser?

You can use AeroLeads to view verified contact signals for Mark Tanser at Jigsaw24, including work email, phone, and LinkedIn data when available.

What schools did Mark Tanser attend?

Mark Tanser studied at The University Of Sheffield.

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