Mark Thorne Email & Phone Number

Lansing, MI, US

Lansing, Michigan

• Serve as the manager of the Email Administration team, managing 4 employees through a committed approach to staff training and development in addition to contractors and consultants.
• Lead a team of Email Administrators for the company’s Microsoft Exchange Server System environment consisting of 35+ servers and 8,000+ mailboxes located at 2 separate Active Directory forests and Exchange Organizations.
• Coordinated the Skype for Business project, providing access to federated 3rd party, external systems.Notable achievements while in the position included:- Successfully managed a project that converted shared Microsoft.

• Served as the same role as the Mahindra position with the same responsibilities listed above post-merger.

Lansing, MI

• Served as a level 3 support engineer, providing comprehensive technical support for Microsoft Exchange, Skype for Business, Cisco Email Security Appliances, and Enterprise Vault archiving system.
• Architected an Exchange 2010 environment for conversion to a single resource forest organization.
• Held a lead coordinator and architect role for the U.S. team, ensuring open lines of communication with the U.K. team while the changes occurred.
• Implemented the conversion of an anti-spam perimeter system to the Cisco Email Security Appliance.Notable achievements while in the position included:- Oversaw the successful migration of 5,000+ mailboxes and 120,000.

Lansing, MI

• Delivered exceptional levels of service while providing comprehensive level-3 support for the Microsoft Exchange organization.Notable achievements while in the position included:- Implemented an anti-spam/anti-virus.