Mark Torchia Email & Phone Number

Managed 106 retailer locations for Best Buy, Target, Walmart, GameStop, and Meijer, overseeing proper planogram setup and display functionality.Conducted store associate training on PlayStation products and services, contributing to increased sales at serviced locations.

Led a team of 40 Chromebook sales specialists and 4 Market Managers, achieving top-tier average sales per person performance.Responsible for recruiting, interviewing, hiring, and training new sales and management personnel.Represented the company in high-level meetings with Google leadership and retail partners to drive program success.

Managing 40 Chromebook sales specialists and 16 of my own stores to increaseChromebook sales.Consistently in the top third of the Great Lakes region.Increased sales in current locations and showing year-to-year growth across all locations.Improved and continually built better relationships in current locations.Conducted training and side by side selling in Best Buy and Walmart locations.Recruited individuals to be part of our team including interviewing and new hire training.

• Responsible for selling all Samsung Mobile product in the Best Buy location I am stationed in• Created monthly sales action plans for myself and my staff• Increased sales in my location 107% since our store opened• Managed and trained the three part-timers that are on my staff• Maintained a smooth relationship between Samsung and Best Buy’s management team in my location• Tracked sales, maintained work schedules for myself and part-timers

• Educated and trained over 200 associates on Hewlett Packard products and services• Responded to client requests for specialized accounts • Achieved 100% training on Hewlett Packards products and services in a timely manner• Demonstrated clients products on a per visit basis and merchandised products

• Fulfilled quoting of monthly renewals for five offices • Extended assistance to all customer issues at all twelve locations • Assisted Accounts Receivable in daily deposits and customer collections • Supervised 3D printer inventory and printer supply inventory • Administered all building maintenance requests and building maintenance contracts

• Administered Company’s computer network• Performed technical support tasks and software updates on all computers • Reconciled internal bank accounts and all incoming and outgoing wires via Fedline • Executed quarterly reports with the Federal Reserve • Computed reports of deposit to loan balance ratio on a daily basis to management

• Full charge processing of all accounts receivable and payable• Performed all aspects of accounting including A/P, A/R, payroll, and bank account reconciliation• Established customer credit lines and set up credit accounts with vendors• Tracked outside sales and paid commissions• Researched and settled payment discrepancies with vendors• Reconciled bank balances; record general ledger entries