Mark Trzepkowski Email & Phone Number

New York, United States

Lancaster, New York, United States

· Develop and maintain direct relationships with customers to identify and remove roadblocks in obtaining the most value of Try-It Distributing services· Manage a team of 82 dispatch and warehouse employees· Run an average of 32 routes per day to customers, providing exceptional services to clients and maintained 96% customer satisfaction rating.· Optimize routes for drivers consistent with delivery expectations, efficiency, and traffic knowledge· Examine shipment contents and compared with records, such as manifests, invoices, or orders, to verify accuracy, and submitted requests for correction as errors were found· Regularly interact with customers to assess the quality of their experience and learn how drivers could improve· Ensure the warehouse operates in compliance with federal/state regulations and requirements as well as corporate policies· Create monthly reports for Accounting team and upper management summarizing costs, revenue, and productivity· Recruit and oversee the training of new team members to build a supportive department· Assist with budgeting, analysis, and reporting to the executive leadership team to evaluate costs, operating policies, and trends· Process weekly payroll reports for all employees within the operations departments

Lancaster, New York, United States

· Guided associates to ensure the completion of daily responsibilities and resolved issues preventing completion· Collaborated with different departments and teams to improve effectiveness, efficiency, and service delivery· Ensured the warehouse operated in compliance with federal/state regulations and requirements as well as corporate policies· Arranged merchandise for delivery to expedite flow of materials and meet production schedules while maintaining a smooth and unencumbered work flow· Moved freight, stock, or other materials to and from storage, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment· Provided accurate, and thoughtful customer service while remaining cognizant of delivery times and constraints

Lancaster, New York, United States

· Moved freight, stock, or other materials to and from storage, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment· Built strong connections with customers by communicating, adopting flexible scheduling, and maintaining 95% timely delivery rates.· Practiced routine truck and equipment maintenance, ensuring that all equipment was free of excess wear and appropriate for continued use

Buffalo, New York, United States

· Managed a team of 16 delivery and warehouse specialists· Collaborated with different departments and teams to improve effectiveness, efficiency, and service delivery for customers· Dispatched delivery trucks through AS400 Management System· Audited inventory by analyzing projected sales with suppliers and sales department