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I’m a skilled communications and project management strategist with a proven track record of driving change, increasing revenue, and improving efficiency within nonprofits and small-to-medium sized businesses. In every initiative that I lead, I bring a combination of strategic vision and hands-on execution that propels organizations to their goals. My experience in project management, communications, change management, and training across diverse industries allows me to create and implement innovative strategies that enhance engagement, streamline processes, foster growth, and optimize performance.As an accomplished communications professional, I design and execute effective, customized communication strategies with a focus on clarity, persuasion, and brevity. I’m skilled in translating complex ideas and information into clear and compelling content. From improving online platforms for non-profit organizations to designing e-learning initiatives for corporate clients, I build awareness and engagement while driving measurable outcomes.As a PMP-certified, adaptable, and innovative project manager, I transform ideas into action. I identify inefficiencies, develop creative solutions, design project roadmaps, and lead the full project lifecycle from conception to delivery, ensuring on time and on budget completion. Some of my recent projects include the establishment of workflows that improved the operations of a utility company, the modernization of a website for a community program that increased engagement and membership, and the development of a comprehensive training program for a regional business.I have an entrepreneurial mindset. While with Cushman & Wakefield, I spearheaded the development of the firm’s Specialty Practice Group program, bringing together professionals from 7 service disciplines and markets throughout the United States to drive business in 15 select industries. I led the entire program development, from ideation to initial build, testing, infrastructure development, and expansion. The program has since set the standard within corporate real estate.I’m excited to take the next steps in my career and bring my passion for problem-solving, keen eye for detail, and desire to drive continuous improvement to a growing organization. If you’d like to know more about me or my professional journey, let’s connect! Or email me at mturner.zen@gmail.com.
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Employment SpecialistBeyond LiteracyWayne, Pa, Us -
Independent ConsultantSelf Employed Feb 2015 - PresentConsult with non-profits, small businesses, and corporate communications departments to manage projects, develop programs and training, and author/design print and digital content to increase customer and community engagement and awareness. PMI Delaware Valley Chapter: Led redevelopment and modernization of the Chapter’s website for 3,300 members across 4 states to increase membership and retention; created business case and SWOT analysis to present to Board of Directors• Conducted peer-Chapter market segmentation and generational analyses to inform strategy development; led work sessions to define UX/UI flow patterns and finalize wireframe • Designed/authored a professional development guide, clarifying complex information for members and was adopted by other PMI Chapters nationwidePhiladelphia Electric Company (PECO): Created e-learning and instructor-led training programs for three enterprise systems of the organization; delivered in-person training to 175+ field workers and supervisors• Guided stakeholders through strategy sessions, curriculum development, instructional model selection, and risk assessments• Identified knowledge and operational gaps and developed training materials, job aids, and interactive learning channels to increase engagement and boost system adoption Berwin/Paoli-Area Little League Program: Worked with program officials to design a website and registration portal to support growth of the program • Determined applicable content and built a project roadmap for the 6-month initiative that increased registration and was recognized by Little League International Design Center Philadelphia: Conceptualized and developed a new website for an urban interior design showroom center and wrote original website contentHeavy Content Studios: Managed scope, schedule, budget, and workflow for film productions, social media and digital marketing initiatives, web development, and print deliverables for 2 universities and a golf course
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Strategic Marketing, Communications & Operations Lead, Industry GroupsCushman & Wakefield Jun 2007 - Jan 2015Chicago, Il, UsSpearheaded strategic marketing, communications, business development and operations for cross-functional industry teams of a top-5 global commercial real estate corporation. Directed a national team of 8 dedicated writers, designers and researchers. • Lead writer, team leader, and capture-strategist for new business proposals, RFPs, and presentations, securing $14 million in recurring revenue. • Authored branding narratives and differentiation strategies to improve competitive positioning.• Developed communications initiatives and regional training seminars to promote intra-firm program utilization. • Directed event, press and social media initiatives to increase brand awareness and safeguard market leadership.• Compiled and presented quarterly reports—market penetration, SWAT, revenue, emerging industries—to an Executive Oversight Committee, securing stakeholder buy-in and increased funding year-on-year. • Led an organizational change initiative to expand and promote the program in Europe, Asia, and South America to more effectively service multi-national clients. -
Communications Director, Client OutreachCushman & Wakefield Nov 2005 - May 2007Chicago, Il, UsDirected client retention and continuous improvement programs, leveraging client interviews and surveys to develop and formalize company-wide best-practices initiatives to improve the client experience and increase retention. • Served as liaison to at-risk clients (based upon negative feedback indicators). Assembled and managed retention teams of service professionals and executives to recalibrate and protect the client relationships.• Interpreted trends of negative and positive client feedback and spearheaded company-wide initiatives to formalize procedural/systems improvements to address shortcomings and infuse best practices. • Coached sales executives and implementation professionals on client retention strategies. -
Change Management Communications StrategistCushman & Wakefield Apr 2005 - Oct 2005Chicago, Il, UsServed on an internal consulting team tasked with the organizational design and roll-out of a global service line. • Spearheaded Change Readiness Assessment initiative and post-implementation metrics to track program deployment and adoption.• Developed cross-channel content—print, email, video—to accelerate stakeholder buy-in.• Scripted executive presentations to facilitate program adoption and overcome regional resistance. -
Content Manager, National Marketing & Business DevelopmentCushman & Wakefield Sep 2002 - Mar 2005Chicago, Il, UsLed initiative to upgrade the quality, consistency, and accessibility of proposal content across regions. At completion, reduced business development resource allocation by %30. • Chaired an Innovation Committee of marketing/sales executives to elevate brand differentiation and streamline proposal life-cycle management. • Partnered with subject-matter experts to write best-in-class proposal content and simplify value propositions.• Commissioned and deployed a flexible content management system that improved RFP response efficiency and facilitated content updating and version control. -
Marketing Manager, Tri-State AreaCushman & Wakefield Feb 2001 - Aug 2002Chicago, Il, UsOversaw business development initiatives—RFP-driven proposals and presentations—for regional and national opportunities. Managed a team of 25 writers, designers, and production coordinators in four branch offices. Mentored team on RFP analysis, strategy development, and team and project management.• Developed standardized Prospect Needs Assessment and Competitor Analysis reports to assist pursuit teams in the crafting of offensive and defensive strategies.• Implemented the division’s first project management and historical tracking system. -
Senior Proposal Writer, Marketing & Business DevelopmentCushman & Wakefield Jun 1999 - Jan 2001Chicago, Il, UsServed as lead-writer and team manager for all high-profile new business proposals and presentations in New York Area market. Achieved a 35% win-rate for new business.
Mark Turner, Pmp Skills
Mark Turner, Pmp Education Details
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University Of Massachusetts AmherstCommunications -
Elizabethtown College
Frequently Asked Questions about Mark Turner, Pmp
What company does Mark Turner, Pmp work for?
Mark Turner, Pmp works for Beyond Literacy
What is Mark Turner, Pmp's role at the current company?
Mark Turner, Pmp's current role is Employment Specialist.
What is Mark Turner, Pmp's email address?
Mark Turner, Pmp's email address is ma****@****ake.com
What is Mark Turner, Pmp's direct phone number?
Mark Turner, Pmp's direct phone number is (212)-841*****
What schools did Mark Turner, Pmp attend?
Mark Turner, Pmp attended University Of Massachusetts Amherst, Elizabethtown College.
What skills is Mark Turner, Pmp known for?
Mark Turner, Pmp has skills like Marketing, Writing And Editing, Stakeholder Management And Alignment, Team Building, Strategic Initiative And Project Management, Commercial Real Estate, Contract Negotiation, Corporate Real Estate, Disposition, Internal Communications, Lease Administration, Leases.
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